T.E. RAGUL

Product Owner

E-mail: adikp1@r.postjobfree.com

Phone: +91-979*******/

+91-904*******

Address: Chennai, India

CAREER OBJECTIVE

A diligent graduate of Masters in Business Administration with 5+ years of work experience. Aiming to leverage academic experience and a proven knowledge of vendor and customer communications, workflow prioritization and project planning to successfully fill the role at your company. Frequently praised as efficient by my peers, I can be relied upon to achieve the goals set. PROJECT RELATED SKILLS

Requirement Gathering Product Owner Product/Project Management

Prioritization User Experience

Research

Product Backlog Scrum Framework Market Research User Stories JIRA INDUSTRY EXPERIENCE – SUMMARY

Company Cholamandalam Investment & Financial Services (April 2019 – Till now) Designation Deputy Manager

Role Product Owner - LOS (Vehicle Finance)

• Owned Product backlogs and prioritized the line items based on user value, market situation and regulatory mandates.

• Had set up acceptance criteria as well as Definition of ready for sprints based on the increments.

• Collaborated along with the team (including Business & Finance) and worked along in different phases (daily Scrums, Sprint Planning Meetings and Retrospectives) to guide the team as well as elevate their performance.

• Bi-Weekly meet-up with the end-users, including the sales and marketing team to drive ideation and user journey mapping workshops to define, prioritize and enhance the product. Also, to discuss on the upcoming product enhancements.

• Worked on preparing Wireframes of high and low fidelity.

• Lead cross functional teams of 42 members, comprising of Developers (Vendors), Quality and Business Analysts. Also monitored the team’s performance and reported to the management after each sprint’s completion.

• Review of Test Scenarios and Test cases created by the Team.

• Handled about 15 projects with an absolute adherence to timelines by aggressive planning and delivery.

• Experience in working with C-Suite executives.

• Publish periodic reports of Product Increments to Senior Management with emphasis to milestone updates (based on the Product Roadmap).

• Worked along with the Production support team to resolve production issues as well as track monitored the launched increments and the bugs reported after the launch were tracked in JIRA T.E. RAGUL

Product Owner

E-mail: adikp1@r.postjobfree.com

Phone: +91-979*******/

+91-904*******

Address: Chennai, India

Company Accenture (Oct 2013 - Jan 2015)

Designation Software Engineer Analyst

Role Test Analyst

Project TNS (Transaction Network Services) – Card Payment Gateway

• Quality Assured Functional and Regression testing in UAT environment along with Data

• Migration and Sanity Testing.

• Identify and track defects in defect tracking tool and supported developers in resolving problems by completing additional tests.

• Interact with Managers, and Development team for all the defects and get the issues fixed on time.

• Publish Daily status report to stakeholders covering highlights, concerns and execution progress.

• Prepared Knowledge transfer documents for training and reference purposes.

• Worked on different phases of testing and also created documents for each phase like Test Case, Test Plan Documents.

• SDLC Model Used – Agile Methodology.

Company Accenture (June 2011 - Oct 2013)

Designation Software Engineer Analyst

Role Test Analyst

Project FirstData Corporation - Card Payments

• Served as primary Point of Contact for Offshore team.

• Experience in Payment Banking Applications.

• Mentoring and training new team members.

• Extensive experience of communication with Clients onsite and end users.

• Expertise in Test Planning, Estimation, Test Conditions, Defect Management and Status Reporting to Managers and Stakeholders.

• POC for providing Knowledge Transfer (KTs) and also the Offshore SME of the application.

• SDLC Model Used - Waterfall Model.

AWARDS AND ACHIEVEMENTS

• Completed the Revenue generating projects, (HDFC Life COVID Life Insurance integration, Maruti Suzuki Integration and Co-Lending) under stringent timelines.

• Worked on critical projects which changed the landscape of the product. (CIBIL Migration and change in Credit Score Model Decision system).

• Imperative projects (Suite CRM Integration and Responsive Web Design for Tabs used for customer sourcing) related to the growth and stability for business were ideated and catapulted.

• Participated in the “PepsiCo Change the Game Challenge 2017”

• Catalyst Award, Accenture Services Pvt. Ltd. (2013)

• Nominated for ACE Award, Accenture Services Pvt. Ltd. (2012)

• Recognition from Client Management for achieving “Zero Defects” for a longest period (25 Months) in the project’s history.

T.E. RAGUL

Product Owner

E-mail: adikp1@r.postjobfree.com

Phone: +91-979*******/

+91-904*******

Address: Chennai, India

INTERNSHIPS

TCS iON (Subsidiary of Tata consultancy Services) – Chennai (April 2018-May 2018)

• Main Objective is to do a Market Study on Business English Certificate Course

• Segmented the market into TIERs (cities in Tamilnadu) based on the population.

• Collected details of the competitors in the market with details of the product offered.

• Built a database of the colleges in the segmented TIERs.

• Made structured Questionnaires for the market survey.

• A comparative analysis was done based on the data collected.

• According to the survey, 66% of the students were interested in the course, which was a positive sign.

• Devised and suggested, the Market strategy and positioning for the BEC Course based on the results from the survey.

Freelance Internships:

Marketing Strategies to enhance the Market gain of Sunday Sunflower Oil (Aug 2018 – Sep 2018)

• Objective: To enhance the Brand awareness of Sunday Sunflower Oil, leading to increase in Market gain.

• An evaluation of the given Territory (Chennai) was done and a Market strategy was devised.

• A competitor analysis was done which lead to the segmentation and target customers.

• On the basis of the study territory mapping was worked upon.

• Different Marketing strategies (only BTL) were suggested for every quarter. Study of Portfolio Expansion of Amrutanjan (Jul 2017 – Sep 2017)

Main Objective is to analyze the Portfolio Expansion of Amrutanjan and their Marketing Strategy to establish them as a brand in FMCG Sector

Primary Research Data was collected by designing and circulating Questionnaire.

Amrutanjan’s acquisition of Fruitnik did not serve the purpose.

Suggested repositioning of Fruitnik to create a favorable platform for Amrutanjan to introduce the ready to serve products into the market.

CERTIFICATIONS

Udemy Certification - “The complete Product Manager Course”

Udemy Certification - “Tableau 2020 A-Z: Hands -On Tableau Training”

Certificates: “Credit Card for Bankers” by Indian Institute for Banking and Finance POSITIONS OF RESPONSIBILITY (Extracurricular)

• Placecom Team member and also a SPOC for a group of 16 students.

• President of the UTSAV Committee (2017-2019), conducted a successful event in August’18.

• Game Head - Marketing Forum of the Pragati Committee.

• Head of Team “Club Mogul” and Team TNS while working for Accenture.

• Student - Head Coordinator for “MECHIGUN’10”- National Level Mechanical Symposium. T.E. RAGUL

Product Owner

E-mail: adikp1@r.postjobfree.com

Phone: +91-979*******/

+91-904*******

Address: Chennai, India

ACADEMICS

COURSE INSTITUTE / UNIVERSITY

YEAR OF

PASSING

MBA(Marketing) Amrita School of Business, Coimbatore 2019 B.E Mechanical Sathyabama University, Chennai 2011 PERSONAL DETAILS

Date of Birth : 15/02/1990

Languages Known : Tamil, English, Hindi

Permanent Address : No.56 Kavins Nakshathra Apartments, 5th Main Road Teachers Colony, 2nd Layout Lakshmipuram, Kolathur Chennai - 600099

{T.E. RAGUL}

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