To whom it may concern,
My experience spans over 25 years of increasingly expanding responsibilities in the manufacturing, distribution center, and construction environments. Some of my specific accomplishments relative to your current needs are:
Extensive experience in overseeing all aspects of fast-paced, high volume manufacturing, distribution, and fulfillment environments. Directed four facility and operational start-ups a, including multiple facility acquisitions and moves from other sites. Oversaw all aspects of operations which included P&L, preproduction, estimating, planning, purchasing, quality, environmental health & safety, production, packaging, materials, maintenance, engineering, customer service, inventory control, R&D, warehouse and distribution. Strategically created business plans for state of the art manufacturing facilities and distribution centers.
Involved in implementation of 7 new systems. Understanding what it takes to evaluate systems and processes and drive improvements in system generation. This includes 3 proprietary systems.
Oversaw operations of up to 10 sites, in medium to large manufacturing facilities and distribution centers with great success. I have managed up to 1300 people with 12 direct reports in different environments. I have had the opportunity to learn and utilize my experience in different manufacturing and distribution operations which has enabled me to learn how to look outside of the box and learn different aspects of the business. I have extensive knowledge in manufacturing in High end electronic equipment, printing, plastic injection molding, CNC machining and metal work, plating, painting, automobile parts, packaging, and assembly. My expertise in distribution includes tools, textile/clothing, electronics, and small appliances. I feel this gives me an advantage in understanding processes in a variety of environments.
I have acquired and implemented extensive quality, ISO, Six Sigma, lean, process mapping, and TOC experience in the manufacturing and distribution environments. I have implemented 3 complete quality systems. I wrote and oversaw multiple quality systems and used my lean and quality experience to drive extensive improvements throughout operations in manufacturing and distribution centers. Started multiple facilities and rebuilt operations that were in poor condition. I have a knack for evaluating processes and people, and how to drive efficiencies. I used multiple tools in order to achieve the best results. I know and implement lean, six sigma, 6S, TOC, OSHA, total quality management programs, root cause and preventive action, ISO, preventive maintenance, and other necessary programs.
I am a very effective coach, communicator and team player and know that it takes an entire team on the same page to be successful. I am fluent in both Spanish and English and speak both daily. I have proven results constructing teams to improve safety, quality, and efficiencies in separate operations.
The enclosed resume gives you an overview of additional accomplishments and responsibilities.
I am enthusiastic and excited about the Executive position you are looking to fill. I look forward to your response.
Sincerely,
Rob Shaw
Robert C Shaw
8429 Star Thistle Dr • Fort Worth, TX 76179 • 540-***-**** • adiki2@r.postjobfree.com
Seasoned Senior Level Executive with an unsurpassed ability to compile teams, examine system efficiencies, streamline processes, and maximize talent potential. Notorious for leading, implementing, and maintaining continuous improvement initiative programs in both start-up and established Production and Distribution atmospheres.
Action-driven senior executive with extensive expertise in overseeing operations and process improvement in manufacturing facilities, distribution centers, and construction. Directed up to 10 sites, implemented 4 start-up sites, and managed non-union, union, and high temporary agency associates. Quality background with ability to utilize Six sigma, Lean, 6S, TQM, TOC, ISO, and other process improvement tools to identify and implement strategies to reduce costs, strengthen customer relationships, improve business practices, increase revenue, and drive profitable growth. Strong knowledge base in production, system development, project management, purchasing, estimating, facility start-ups, safety, quality, fulfillment, distribution, operations, and construction. Significant improvements in different types of production, fulfillment, and distribution output and cost savings.
core strengths & skills
Multi-Site Leadership
Quality/Process Improvement
Manufacturing Expertise
New Product Development
Multiple Start-Up Facilities
Transportation/Logistics
Safety and Environmental
Recruiting Management
Packaging
System Implementation/Rewrite
ISO9000 Lead Auditor
Team Development
Quality Management
Customer/Supplier Relations
Strategic Analysis
Fulfillment Management
Purchasing/Planning
Sales Support
P&L/Budget Management
Warehouse/Inventory Control
Project Management
Research and Development
Continual Improvement
Facility Management
Construction
Mechanical Experience
Fluent in Spanish/ Linguist
professional work history
Vice President of Operations—Xpressdocs Partners, Fort Worth, Texas – July 2018 to Nov 2020
Industry- Marketing print product in digital print, internet fulfillment and offset print: books, cards, envelopes, postcards, brochures, calendars, packaging, etc.
Oversaw operations, processes, and personnel
oDirected 7 direct reports and 175+ indirect associates
Directed operational start-up of world class manufacturing facility which includes transitioning acquired facilities into the headquarter facility.
Oversaw production planning, purchasing, estimating, pre-production, production in large digital and offset print operations, warehouse, fulfillment, shipping, mail, maintenance, environmental, quality, safety, and security.
New programs/systems created:
oNo manufacturing management system to fully functional system in offset and proprietary plan for digital print operation
oNo quality program/systems to ISO9001:2015 certification
oNo safety program to completely documented and operational safety program
oCreated overall preventive maintenance program
oImplementation of KPI measurements for operations
Improved overall efficiencies from 5 to 27%, implemented lean projects, created process flow mapping, and others
Vice President of Manufacturing—VPC Corporation, Waynesboro, VA - April 2016 to March 2018
Industry-government/retail mass interconnect electronic equipment-Machining, Metal work, Paint, Plating, Modules, PCB boards, wiring, assembly for high end electronic testing equipment
Oversee operations, processes, and personnel in all 7 manufacturing divisions
oDirected 13 direct reports and 150+ indirect associates
Directed new construction and managed maintenance and facilities
Responsible for Environmental and Safety in Corporation
Oversaw budget requirements for facility and manufacturing divisions
Created process improvement environment by building strong leadership, objectives, and driving continuous improvement environment
Improved overall efficiencies from 5 to 21%, implemented lean projects, help drive automation, reduced PPM by 50% and rewrote the safety program which improved gross margin by 6 percentage points.
Regional Operations Manager—Insource Performance Solutions, Charlotte, NC - June 2010 – April 2016
Industry-Manufacturing: plating, plastic injection molding, packaging, and metal/plastic assembly. Distribution: apparel, electronics, small appliances, beverage, and tools
Oversaw operations, processes and personnel in 10 manufacturing, distribution, and packaging facilities in NC, SC, TX, and CA
oDirected 12 direct reports with 850+ indirect associates
Oversaw overall budget
Oversaw recruiting activities for over 24 sites
Implemented programs to improve management skills, hiring, and training to improve overall quality of associates in all facilities
Implemented dramatic improvements to labor, waste, quality, safety, systems, production output and efficiencies. My team has consistently improved labor percentage (5-31%), improve production output efficiency (23-300%), decreased waste (15-100%), and quality improvements up to 50%, and on-time delivery from 86% to over 99.7% depending on production/ distribution facility.
Sr Site Director—Shutterfly, Inc., Charlotte, NC - May 2007 - May 2010
Industry- Internet fulfillment of print and photo product: books, cards, photos, calendars, wide format, packaging, etc.
Oversaw start-up of mothership facility. Facility implementation included; floor layout, purchase of equipment, training documentation, facility procedures and quality programs, and staffing
oDirected 10 direct report and 1300+ indirect associates
Oversaw overall P&L of a facility with annual income of $90,000,000
Oversaw planning, purchasing, pre-production, production, Customer Service, Shipping and warehouse, Maintenance, Quality, and Safety
Process improvements include; improve labor percentage 5%, improve production output efficiency by 100% and decreased waste 50%.
Implemented programs to show significant improvements in production and made an overall company savings of 3MM in 1st year.
Created marketing plan and implemented digital commercial business for first time in 10 years of Shutterfly business. In first year, we run $4.4MM commercial work without sales force
Plant Manager – Classics Graphics – Charlotte, NC - Oct 2005-May 2007
Industry- High end print product: Magazines, direct mailers, wide format, signs, etc.
Manage, train, and evaluate staff of 100+ associates with 12 direct reports
Oversaw Planning, Pre-Production, Production, Shipping, Transportation, Warehouse, Maintenance, and Safety
Implemented improvements which include; labor percentage by 7%, production finishing output by 23% and press output by 15%.
Implemented programs to manage and improve processes which include; written procedures, continual improvement programs, and placement of process controls throughout the facility
Senior Production Manager– Renaissance Mark - Bowling Green, KY March 2003-Oct 2005
Industry- Label print: Spirits, beverages, and canned goods
Manage, train, and evaluate staff of 140+ associates with 10 direct reports
Oversaw Pre-Production, Production, Quality, Maintenance, Safety, and Purchasing
Process improvements include; improve labor percentage from 6%, improve production finishing output by 30% and press output by 17%. Improved on-time delivery from 70% to 99.5% and improve quality incidents by 25%
Implemented programs to manage and improve processes which include; written procedures, associate accountability programs, preventive maintenance programs, waste improvement system, corrective and preventive programs, continual improvement programs, and placement of process controls throughout the facility
Quality/ Process Improvement Manager Moore BCS, Logan, UT - May 1995-March 2003
Senior Project Manager – Moore BCS
Industry- Print, direct mail, card, and individual card fulfillment
Managed, trained, and evaluated professional staff on Quality team in a facility of over 800 associates
Oversaw quality of products, processes, and process improvement programs in all areas of facility
Implemented and maintained ISO9000 and Six Sigma programs in quality systems
Drove division quality system and successfully implemented an ISO9001:2000 certification and developed a proprietary, automated quality system for the division which improved data collection and consistency for the corporation
Divisional Manager--Successfully coordinated all managers and aspects of project management on Retail, Government, Specialty Markets, and Fulfillment teams
Oversaw the development and implementation of card fulfillment system and production program. Fulfillment accuracy from 93% to 99.995% and improved errors in department by 50% while providing sales support to increase 20 new major clients in a 2 year period
Oversaw the start-up in new fulfillment center in which I directly oversaw the implementation of processes, procedures, and systems.
Director of Operations and Transportation – Rowland Hall – St. Marks School (RHSM), S.L.C.
Industry- Private school
Directed facility management for ten buildings on three separate campuses.
Directed all aspects of the transportation department which included organization of routes, drivers, and maintenance
Developed and directed the Food Service division for all students from preschool to high school
Responsible for operations budget and purchasing in all of RHSM schools
Managed phases of the construction of the new middle school.
Construction Supervisor—Bulk Construction, Inc., Salt Lake City, UT
Directed all aspects of commercial and residential construction
professional development
UNIVERSITY OF UTAH, Salt Lake City, UT - Bachelor of Art Degree 1990 - 30 hours toward Masters
Honors: Academic and Leadership Scholarship, College Football, ESL Certificate as a Graduate student
Linguistic – Fluent in English and Spanish with knowledge in Comanche, French, and Mandarin
Managerial Effectiveness Courses - American Management Association OSHA training Leader as a Coach Course Troubleshooting Techniques For Your Improvement Personality Training
Quality Education Courses - Six Sigma Demand Flow / Lean Manufacturing Methodologies ISO9000 IATCA Certified Lead Auditor 5S Implementation and Maintenance Total Quality Management
Significant hands-on experience in all aspects of construction, welding, plumbing, fiberglass, electrical, mechanical, and rebuilding antique vehicles.
Active in the community: Involved in Big Brother Organization, Administrator, Coordinator and Certified Coach in sport programs from Little League to Olympic Development Programs, Coordinator of community improvement projects, Coordinator and Leader in both Boy and Cub Scouts