Mohammed Hussain

E-mail: adikgi@r.postjobfree.com

Mobile Number: +974-********

Present Assignment: Since 19th March 2012 till 3rd Sep 2020

Training Officer – Highly motivated Trainer (A highly responsible position, which involves leadership, public speaking, mentoring, and standards of morality, efficiency, and punctuality) Qatar Aviation Services a subsidiary company of QATAR AIRWAYS Doha – Qatar (World’s Best Airline and reputed airline of the world)

Endeavor: - Aiming to manage, develop, initiate, maintain and facilitate quality employee training and orientation programs to increase effectiveness of employees

Competencies

Training: Lead and guide others to develop new skills or knowledge that will enhance their work. Designs Develop and/or Delivering Training Programs.

Communication: Communicating information to individual or groups, delivering presentation suited to the characteristic’s and needs of the audiences. Clearly and concisely convey written information orally or in writing to individuals or group to ensure that they understand the information and the message. Listening and responds appropriately to others.

Knowledge-Professional: Possesses a designated level of professional skill and/or knowledge in specific areas and keeps current with development and trends in areas of expertise.

Planning and Organizing Work: Develops Plans to accomplish work operations and objectives. Arranging and assigning work to use resources efficiently. Developing strategic plans, Organizational Structures, and Systems to fulfill organizational goals.

Roles & Responsibilities:

Working with management to develop training and developments plans that directly reflects the overall strategic plan

Collaborating across departments and operating units developing relationship within all levels of the organization

Coordinating with the corporate training and development division (QR) for standardizing training and development policies and procedures and improvements plans based on identified organizational needs and changes in procedures.

Ensuring quality of training through effective needs assessments, design, evaluation, resource materials and reinforcement strategies.

Managing certifications of the trained staff

Measuring pre and post training performance to validate effectiveness of the training

Evaluating business impact of training/learning solutions

Developing cost effective learning options to meet the specific business needs of the organization and create a high performance of workforce.

Educating maximum number of staff with regards to staff 100% Job handling safely and to execute training programs on Management and operational requirement

Managing Training Program: - Effectively managing training program in considerations by maintaining the quality standards of all sections.

Designing and developing New trainings Technical

Providing on Job Trainings to Porter level (grade 1) to Manager level (Grade 8)

Providing the classroom and live practical on job training.

Preparing Training Matrix and Training Manual as per the requirement of ISAGO Standards.

Conducting internal Audit different department to identify Gaps.

Specialized Training (successfully completed and delivering)

Train the Trainer : Qatar Airways

Train the Trainer : Globe Ground Berlin

Familiarization B787 : Boeing Company

Safety Awareness : Qatar Aviation Services

Human Factor : Qatar Aviation Services

Manual Handling : Qatar Aviation Services

Fire Safety : Qatar Airways

Basic Airside Driving : Qatar Aviation Services

Baggage handling : Qatar Aviation Services

Airbus and Boeing Door Operations : Qatar Airways

Dangerous Goods Category 10 : Qatar Aviation Services

Radio Communication : Qatar Aviation Services

Ramp handling course : Qatar Aviation Services

Advance Aircraft Handling : Qatar Aviation Services

A330F Ground Operation : Airbus

A380 Ramp Operations : Emirates

Internal Auditor : TUV Rheiland

Aircraft Turnaround Coordination : Qatar Aviation Services

Ramp Handling : Air France (Bangalore)

Supervisory of Aircraft Loading : British Airways

Principle of Load control : Qatar Airways

Familiarization A350-900 : Airbus Company.

Interpersonal Skills

Good Communication skills

Leadership qualities

Problem Solving and Decision Making

Planning

Time management

Coaching

Public speaking

Mentoring

Summary of Staff Trained Approximate

Safety Awareness : More than 8000 Staff in Hamad International Airport

Ramp Handling : More Than 700 Staff in Qatar Aviation Services

Turnaround coordination : More than 800 Staff in Qatar Aviation Services

Advance Aircraft Handling More Than 500 Staff in Qatar Aviation Services.

Fire Safety Awareness More than 6000 Staff in Qatar Aviation Services and

outsourcing company’s

Summary of Qualifications:

Extensive practical hands-on experience as a Trainer/ Officer / Executive/supervisor in Various Service industries.

Motivated and enthusiastic about developing good relations with staff & Passengers.

Effective working alone or as a cooperative team member.

Professional in appearance and presentation.

14 years of successful experience in aviation industry.

Part of Total Quality people with good character / integrity / good values and positive attitude.

Delivering Classroom Trainings: Safety Awareness, Human Factor, Working on heights, Manual Handling, Fire Safety, Airport ramp Safety, Airside Driving, Aircrfat Loading all narrow and Wide body aircrafts, Loading instruction, Tiedown, Locking etc.

Educational Qualification:

Higher Education

Level : Master’s degree (M.T.A) Master of Tourism Administration.

Specialization : International Airline Management.

Institution : Administrative Management College (AMC)

University : Bangalore University

Class : First Class.

Year of passing : 2006.

Higher Secondary Education:

Level : Bachelor’s degree (B.com).

Specialization : Finance

Institution : B.T.C.G. College.

University : Mangalore University

Class : Second Class.

Year of passing : 2004.

Computer Proficiency:

Excel,

PowerPoint

MS-Word & MS-Office.

MS access

Internship: 200*-****-****

Worked as a Ramp Coordinator /Trainer with Globe Ground India Private Ltd at Bangalore International Airport Limited from 19 January 2008 to 15 March 2012.

Worked as a traffic assistant in Jet Airport Services in Bangalore International Airport (H A L) from 25 September 2006 to 19 January 2008.

Worked as a CSR in Stracon Back Office solutions for Indian Airlines.

Customer service experience in Ramp handling for various airlines, like Qatar Airways, Gulf Air, Singapore Airlines, Air France, Malaysian Airlines, Sri Lankan Airlines, Emirates, Kingfisher, Lufthansa, British Airways Air India, Thai Airways, Spice jet etc. Hands on experience on handling different types of aircrafts like 300, A310, A319, A320, A321, A332, A333, A340, A350, A380, B747, B787, B757, B772, B773, AN12, AND VIP FLIGHTS.

Projects Undertaken:

Developed & conducted various training programs for QAS - Ground services staff

Technical Trainings

Classroom Trainings

On Job Trainings

Self-development

Safety procedures

Safety Trainings

Internal Audit

End of Resume

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