Manager Plant

Mike Reidy

*** ********** **** *’Fallon, MO 314-***-**** adikg5@r.postjobfree.com

LOGISTICS & DISTRIBUTION MANAGER

~ Director of Multi-Site union and non-union operations with a consistent track record of improving profits and customer loyalty ~

Hands-on Logistics & Distribution Manager with over 10 years of experience leading large-scale union facility dock, P&D, line haul and terminal yard operations to new levels of efficiency and profitability.

Leverage a highly disciplined numbers-oriented approach to measure and continuously improve key performance indicators to support a culture of transparency and accountability.

Recognized for benchmarking competitors and introducing world-class best practices to drive productivity and efficiency gains in multi-site operations.

Achieved 343% of profit goal and ranked #1 for company’s lowest hourly labor rate for 3-site operation.

Delivered 5% improvement in on-time delivery, reduced labor hours 4.7% and improved productivity by 10% in 6-site operation with over 2,000 personnel.

Achieved EBITDA goal 2014 114%, 2015 127%, 2018 128%, 2019 133%, and 2020 128%

Safety 48Forty Solutions: Springfield MO plant presently at 500+ days injury free, St Louis plant presently at 335+ injury free days.

Turned around $50 Million distribution center suffering from 2 years of losses to significant profit in 8 months.

CORE COMPETENCIES

Change & Turnaround Management Multi-site Operations Logistics Planning

Plant Floor Layout & Design Safety Management Best Practices

Labor Relations Employee Grievances On-Time Delivery

Customer Service Improvements Process Improvements Project Management

Key Performance Indicators Team Building & Leadership Staff Management

PROFESSIONAL EXPERIENCE

48Forty Solutions Inc. (Formally CHEP Recycled, IFCO Systems)

General Manager/Plant Manager St Louis, Kansas City and Springfield MO plants - 2016 to Present

Areas of responsibilities include overseeing revenue growth, P&L, pricing customer satisfaction, plant labor,

Safety and product quality.

Selected Accomplishments:

Revenue Improvement of 2018 vs. 2017 111%, 2019 vs. 2018 109%, 2020 vs. 2019 106%

EBITDA: 2018 128%, 2019 133%, and 2020 128%

Safety Performance goals met 2016, 2017 and 2018. 2019 and 2020

CHEP Recycled, St Louis/Kansas City/Springfield, MO

General Manager – Commercial June 2014 – January 2016

Areas of responsibilities include overseeing revenue growth, P&L, pricing, customer satisfaction, and strategic inventory movement.

Selected accomplishments:

Revenue improvement in 2015 of 6% over 2014.

Revenue improvement in 2016 of 11% over 2015

A/B sale to core variance in June 2015 of $3.73 ( highest in the North area)

Core account growth of 118% 2015 vs. 2014

Member of the National Zero Harm Safety Committee

Profit improvement in Kansas City Plant of 45% or $491,507 improvement.

IFCO Systems, St Louis, MO

General Manager, August 2013 – June 2014

Area of responsibilities include overseeing plant operations, revenue growth, safety, and P&L at

the St Louis, MO manufacturing plant.

Selected accomplishments:

Revenue improvement in 2014 of 131% of budget

Profit improvement in 2014 of 114% of budget, and 198% of 2013 profit. ($1,002,919 in 2014 vs. 507,088 in 2013).

Plant safety goal met in 2014

Employee Satisfaction Survey improved in all Dimensions over 2013. Engagement (+18), Enablement (+16), Leadership and Vision (+18), My Role (+17), Rewards and Recognition (+9), BES 2013 Follow up (+14).

Durham School Services, St Louis, MO

Area General Manager, April 2012 to August 2013

Area of responsibilities include revenue growth, risk management, performance reviews,

and P & L responsibilities for multiple facilities.

Selected accomplishments:

Developed and implemented 296 scheduled time departure dispatches with 99% compliance percentage.

Profit improvement of 655K over previous year (407% profit improvement).

Revenue growth of 13% year over year.

Standard Operation Procedures implementation in all departments.

Daily labor cost control measures implemented.

IFCO Systems, St Louis, MO

General Manager, March 2011 – April 2012

Area of responsibilities include overseeing plant operations, revenue growth, safety, and p&L at

the St Louis, MO manufacturing plant.

Selected accomplishments:

Six months injury free steak

Sales increased by 24 % year over year

Profitability increased from loss in 1st quarter to 16% profit in 2nd quarter 2011

Standard operating procedures implemented in each work area.

Yellow Roadway Corp (formerly Roadway Express), Nashville, TN

Leading $9B provider of transportation services throughout North America.

Successively promoted to positions of increased responsibility based on consistently exceeding goals and expectations.

Regional Linehaul Manager 03/2009 – 03/2011

Following merger by Yellow Roadway Corp and subsequent reorganization and shutdown of Nashville facility, charged to direct 310 over-the-road drivers, 11 dispatchers, and shift operation management staff budgeted to log over 15 million miles in 2009.

Selected Accomplishments:

Boosted productivity by 28% by enforcing work rules and establishing a culture of accountability.

Ranked in Top 3 out of 31 total facilities for lowest costs.

Reduced accidents 51% and injuries 38% over prior year by implementing Employee Safety Council to train and educate employees in safety protocol.

Improved on-time delivery percentage 5% through improvement of processes, supply chain, and internal communications across departments and facilities.

Director of Regional Operations in Nashville, TN 01/2007 – 03/2009

Following reorganization, promoted to direct all regional operations for 1 distribution center and 2 terminals operating across 10 states with $47M P&L and 611K (646 million pounds) shipments annually. Led team of 175 dock, P&D and switcher’s workers, 155 over-the-road drivers, and 33 management and clerical employees.

Selected Accomplishments:

Achieved 343% of profit goal in 2008, delivering $2.2M in added profits.

Ranked #1 for company’s lowest hourly labor rate.

Exceeded 2008 Key Operational Goals for dock (101%), P&D (103%), Switcher (104%), Load Average (101%), and weight and inspections (111%).

Fostered a culture of accountability by introducing measurement systems to evaluate performance by supervisor and shift across 5 key metrics to improve leadership performance, resulting in actionable efforts. Implemented weekly and monthly measurement of individual employee productivity.

Reduced management and administrative staff from 49 to 33 due to implemented efficiencies.

Managed Customer Care Call Center with 13 agents that dramatically improved customer satisfaction scores.

Improved collaboration with sales team to increase sales of high-profit services including renegotiating pricing.

Ranked # 2 in Safety by reducing injuries 80% and reaching 310 days free of injury by initiating and empowering Employee Safety Council to hold monthly safety meetings. Instituted 5-hour fix policy, documentation standards, and preventive maintenance schedules.

Expanded service offerings by successfully implementing 1-day/overnight service to locations within 250 miles of major metro areas and introducing 2-day service to additional locations.

Director of Operations, Midwest Division 01/2006 – 01/2007

Promoted to new position to drive significant productivity improvements in 6 centers distributing a wide variety of materials including hazardous materials and perishables. Led, coached, and supported leadership team of 6 Directors of Regional Operations and over 2,000 staff processing over 4.375M shipments annually.

Selected Accomplishments:

Delivered 5% improvement in on-time delivery at both Indianapolis and Chicago Heights distribution centers.

Boosted reliability of 2-day service, while improving productivity by 10% through planning and implementation of Cincinnati Corridor Hub operation.

Reduced labor requirements 4.7% or 3,100 hours within 3 months of implementing new facility layout and processes at Chicago Heights terminal yard.

Evaluated distribution center operations in St. Louis, Cincinnati, Chicago Heights, Milwaukee, Nashville and Memphis, and implemented measures to improve productivity and achieve key business objectives.

Benchmarked major competitors and implemented industry-wide best practices supported by performance measurement systems to drive accountability and continuous improvement.

Worked closely with field managers on a weekly basis to ensure conformance with best practices and company policies. Identified areas for improvement and developed improvement initiatives with firm achievement deadlines.

Director of Regional Operations in Rock Island, IL 04/2005 – 12/2005

Appointed to turn around distribution center and 2 terminals suffering from 2 years of losses and poor customer satisfaction scores. Challenged to improve productivity, safety and employee morale. Managed 125 dock, P&D and switcher workers, 140 over-the-road drivers and 25 management and clerical employees handling 360K dock-handled shipments for terminals in 6 states.

Selected Accomplishments:

Successfully led operation from losing 3 cents on the dollar to a profit of 5 cents or102% of profit goals.

Reviewed all staff and managers. Collaborated with the Union President and Stewards to get buy-in for introduction of a service-oriented mentality. Met with each work group to set goals supported by measurement systems to drive accountability.

Introduced measurement systems to evaluate performance by supervisor and shift and individuals across 5 key metrics to foster a proactive improvement mentality.

Improved performance and morale by introducing employee recognition programs celebrating individual and group successes.

Worked closely with sales force to develop plans and strategies to bring on and retain new business.

Selected as Member of Operation Excellence team that redesigned the management oversight of Roadway’s national line haul network.

Service Team Manager in St. Louis, MO 01/2005 – 04/2005

Promoted from Relay Manager (06/2000-12/2004) to direct St. Louis city operation. Managed all labor issues and labor grievances with union.

Additional Roadway Express experience as Assistant Terminal Manager, Driver Superintendent,

Sleeper Team Manager, Office Manager, Terminal Manager, Terminal Operations Manager, and Dock Supervisor.

EDUCATION & TRAINING

Bachelor of Science in Business Administration University of Missouri in St. Louis, MO

TQM Leader Training Account Department Strategies Professional Sales Training Hazardous Material Training

Supervisor Leadership Series Effective Negotiating Time Management

Performance Management Appraisal Situational Leader Training Lean Principles

AWARDS

Terminal Manager of the Year (3X) Vice President’s Award

Midwest Division Performance Cup Quarterly Sales Award (numerous)

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