Office Assistant Service

Nyla Zak

Oakmont, PA ***** ******@*******.*** 412-***-****

Eager and ambitious professional with five years of experience in customer service and office roles, currently working towards a Bachelor of Arts degree in Psychology. Extensive volunteer and public service experience, with a dedication to making a positive impact on the community. An excellent communicator and collaborator, able to work effectively with diverse teams to accomplish complex tasks. Safety-minded, with First Aid training and CPR certification. Technically proficient with Microsoft Office Suite and programming languages such as JavaScript and Canopy.

PROFESSIONAL EXPERIENCE

SALLY BEAUTY SUPPLY, Pittsburgh, PA

Beauty Advisor, July 2020- Present

The beauty advisor’s responsibilities go as follows: product information, give assistance to the customer, and give excellent customer service. Other duties may include helping to keep the store clean and clutter free, assisting in selling the products to the customer, and responsible cash handling.

WOOSTER COMMUNITY HOSPITAL, Wooster, OH

Medic Aide. Oct 2019- May 2020

Escorting patients to different facilities throughout the hospital, provide assistance to the discharged patients’ transitions out of the hospital, and obtain samples and take them to the respective laboratories.

COLLEGE OF WOOSTER, Wooster, OH

Student Office Assistant, Jan 2019 – May 2019

Fulfill a wide range of office tasks, including organizing and retrieving files for office personnel, taking work orders, restocking supplies, and operating various office equipment.

Demonstrated flexibility and multitasking skills by fulfilling several office functions at the request of office leadership.

Ensured smooth daily operations by keeping organized filing system and regularly restocking supply closet with printing supplies.

COLLEGE OF WOOSTER, Wooster, OH

Campus Dining Assistant, Oct 2017 – May 2018

Executed high-quality service for customers, answering any questions regarding menus and product pricing. Received, opened, unpacked, and issued all sales floor merchandise, keeping a clean and efficient sales environment.

Maintained up-to-date in-store stock by taking inventory and examining available merchandise to identify items that needed to be reordered or replenished.

PANERA BREAD, Oakmont, PA

Bakery-Café Associate, Jul 2015 – Dec 2018

Cultivated an orderly, well-stocked eating, service, and kitchen environment, restocked supplies, distributed food to servers, and provided friendly and professional service for all customers,

Guaranteed efficient service and customer satisfaction through effective communications with both customers and staff, quickly addressing and resolving questions or complaints.

DAY CAMP DISCOVERY, Fox Chapel, PA

Camp Counselor, Jun 2014 – Aug 2018

Led, organized, and promoted recreational activities in arts and crafts, sports, and camping, as well as special activities and events such as aquatics, gymnastics, or performing arts. Administered first aid and notified medical personnel when needed.

Created a fun yet safe and disciplined environment by enforcing camp rules while developing interesting and entertaining recreational activities.

VOLUNTEER EXPERIENCE

Volunteer Club Member, 2014 to 2017

Serve as part of an organization dedicated to completing volunteer jobs throughout Pittsburgh. Services have included creating a local food bank and making rain barrels, adding up to roughly 200 hrs. of community service

Veterans Sock Drive, March-April 2015.

Organized community event to gather socks for veterans. It was a school wide event I organized by myself and I did not expect the large response that I received. I collected about 200 pairs of socks, sweatshirts, scarves, hats, and even a table.

AmeriCorps KEYS Service Corps, May-August 2019

Planned and taught lessons to children from low income backgrounds about bullying prevention. Met with staff members at the Department of Human Services every week to discuss my goals and talk about what more I can do to help the community itself. It was an eye-opening experience to learn about this community that I live close to and gain so much volunteering experience. Also, getting to see the children learning and the wheels turning in their heads because they are paying attention to a lesson I got to plan is one of the best feelings.

EDUCATION

COLLEGE OF WOOSTER, Wooster, OH

B.A Candidate in Psychology (Therapy), Expected Graduation Date: May 2021

New Student Orientation Committee Officer Pi Kappa Service Chair (2019-2020) Pi Kappa Diversity Chair (Executive Board) (2020-21) Inter-Greek Council Service Chair (2020-21)

Eta Sigma Phi (Alpha Upsilon) National Classics Honorary Society

SHADY SIDE ACADEMY, Pittsburgh, PA

High School Diploma, Jun 2017

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