Logistics/Transportation/Supply Chain Management
Resume:
Jeffrey R. Bedel St. Charles, MO 63304
Profile Business professional, with excellent communication and customer service skills, knowledge of corporate management, logistics, and team building with the ability to execute orders and produce proficient results.
Education Bachelor of Arts Degree in Mass Communications Public Relations and Electronic Journalism, Lindenwood University, December 2006
Experience
Sept. 2018-Present Field Transportation Manager, Office Depot/Office Max, Earth City, MO
Manage the entire location overseeing both the driver and warehouse personnel in relation to customer service and interaction, final mile delivery, routing, volume optimization and efficiency, dispatching, safety accountability, DOT compliance, asset management, personnel sourcing and disciplinary culpability, and entire location pecuniary responsibility. Charged with managing all 3PL carriers associated with the DC spanning 4 states.
Achievements:
Researched and developed new routing methodology resulting in increased capacity and efficiency
oIncreased stop counts on average per route from 35 to 46
oIncreased carton counts on average per route from 130 to 165
oIncreased total route count from 12 to 17 routes
oIncreased overall personnel count from 25 to 30
oIncreased overall service area resulting in the onboarding of 2 previously outsourced large hospital establishments
Improved parcel scanning percentiles from an average of 23% to 97% location wide
Improved OTD KPI metric from 92.5% to 97.9% on average location wide
Obtained the largest improvement on the Employee Engagement Survey company wide – improving overall survey score from 43 engagement points to 73 points within 1 year
Tasked with 3PL improvement, carrier evaluation, and carrier diversification
May 2016-June 2018 Vice President of Transportation, Didion Orf Recycling, Inc., St. Peter’s, MO
Oversee the entire Transportation Department for both locations of the enterprise encompassing localized customer service and interaction, outbound and inbound shipments, contract hauling, 3PL & 4PL management, bid solicitation and securement, direct personnel management, routing, dispatching, safety accountability, IFTA reporting, DOT compliance, FMCSA & CSA, asset management, and department pecuniary responsibility
Achievements:
Developed department from the ground up resulting in fluid communication between all departments within the organization, safety culture development, and efficiency improvements.
Developed digital dispatching and customer information database resulting in 25% greater haul capacity due to efficiency gains.
Researched and made recommendations on new asset leasing and management programs resulting in new equipment acquisitions; subsequent outcome lowered maintenance overhead translating to a drop in overall haul costs from $75 per hour to $60 per hour across the DORI specialized hauling fleet.
Partnered with various software vendors to streamline operations, improve departmental efficiencies, data compilation, reduce transportation costs, and improve company communications.
oFleetmatics
oEmerge
oHogan Leasing
Developed coding within Excel spreadsheets for asset maintenance, attendance tracking, and IFTA reporting and compliance resulting in DOT asset compliance, reduction in human error reporting, and consistent personnel accountability.
Promoted from the Director of Transportation to the position of Vice President of Transportation
Sept 2014-April 2016 Route Manager, Waste Management, St. Louis, MO
Manage entire residential district of service in Illinois in day-to-day service activities encompassing route efficiency, customer service, safety performance, driver accountability, and acting liaison between dispatch and customer service from operations
Achievements:
Manages 25 routes on a day-to-day basis helping to contribute to an overall improved efficiency from 60.47 homes per hour to 63.23 homes per hour from 2015 fiscal year to 2016
Utilized reroute technology and route analysis to pinpoint low performing routes and reduced route days translating into an overall net gain of $6K in yearly gains to the location bottom line
Improved location moral through firm, fair, and consistent communication to partners resulting in a non-union atmosphere.
2010-Sept 2014 Service Supervisor and Fleet Manager, Cintas Corporation, St. Charles, MO
Manage entire Service team along with Service Managers in everyday activities through sales drives and contests, team building, accountability, plant liaison, and hiring of new personnel
Achievements:
Managed a fleet of 38 vehicles while maintaining a budget of $25,000 a month
Implemented new fleet beautification process and continued to maintain budget as projected – Results from this new process were used by Fleet Management as bench marking with other locations
Over saw all safety training of Service team and DOT compliance
Helped reduce location lost business from 11% to under the Corporate goal of 5.75%
Developed successful plan to reduce contract renewals from 9.87 per route to 3.45
2009- Oct 2010 Production Supervisor, Cintas Corporation, University City, MO
Managed production of entire plant through flow management, cross training, problem solving, and innovative ideas.
Achievements:
Opened communications between service and production through weekly communication meetings to ensure a quality end product for the customer
Reimplementated the blending of “late” pieces into the normal sequences
Gained and maintained a three-day wrapped out goal through team building
Implemented new standard for route sorting and storage to ensure total load of garments
Oct 2007-2009 Customer Service Sales Representative (SSR), Cintas Corporation, University City, MO
Maintained accounts through physical interaction with the customers in all aspects of their uniform and facility service programs.
Achievements:
Rated with 100% Customer Satisfaction since the inception of the route
Voted Rookie of the Year for the 2007 fiscal year
Consistently achieved SSR goals resulting in three consecutive achievement awards throughout the 2008 fiscal year.
Voted Customer Satisfaction Award for the 2008 fiscal year
Helped implement the new standard for SSR certification
2007-Oct 2007 Food Safety Specialist/Safety Compliance Manager, Schnuck’s Kitchen, O’Fallon, MO
Maintained HACCP plan in detail sustained communication between USDA inspector as well as an acting liaison between the Kitchen and upper level management at the Corporate Office.
Achievements:
Enforced a cleaning accountability program
Enhanced communication with Corporate Office through monthly and weekly reports in order to produce a greater understanding of the Kitchen’s operating status
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