Myasha Taylor 678-***-**** (voice) 678-***-**** (cell) adika6@r.postjobfree.com
Education
Per Scholas Academy-9/20-12/20-Network Support Program-troubleshooting, software installation, PC maintenance and setup, networking, driver installation, system configuration
Google IT Support-10/20-Range of topics to include basic networking, command line interface use, troubleshooting basics, security training
Work Experience
2015-2016: Webmaster and front-end Salesforce developer responsibilities as Marketing Assistant (Dixien, LLC)
2013-2014: Web Content Administrator as temp for international manufacturing company (ExpressPros)
2012-Banking PC installation project setting up desktops and printers for system upgrade project for (Apex Staffing)
2011-2012: SharePoint support, Webmaster for Atlanta architectural firm as Marketing Manager (MetalTech-USA)
2005-2009: Temped consistently for various professional staffing agencies in the Atlanta Area (VantagePoint, Encadria)
Freelance
2018-2019: TurboTax tech support in remote call center (LiveOps)
2007-2009: Freelancer for independent technical SharePoint and web-based projects for multiple nonprofits, Archdiocese of Atlanta, CVR Associates (Chicago Housing Authority, New Orleans Housing Authority)
Professional Accomplishments
Supported IT division of telecommunications firm as SharePoint Site Collection Administrator for marketing division
Created custom in-house registration system for Operational Excellence division using SharePoint, Access, Nintex workflows
Designed, led end user training for organization for SharePoint portal custom registration system developed
Built WordPress powered site for ecommerce, campaign, and blog projects
Set up and installed QuickBooks for window repair company project
Records Management
SharePoint: multiple data-tracking mechanisms, calendars, alerts, datasheets, exporting into Excel, lists, syncing with and designing databases for SharePoint, workflow, indexing, issues tracking, spreadsheets which update instantly w/ PO uploads, tasks, RSS feeds, manipulating metadata, views, secured email settings, assigning user levels, setting up groups, web parts, libraries, email configurations, directory listings, links
Oracle: PL/SQL training includes queries, updates, triggers, cursors, modifications
Access: leading multiple database design projects, one of which included an invoicing application
Programming/Coding
Java: Creating, planning, developing basic projects
SQL: Designing, testing, installation, formulating queries, constructing database in MySQL
Oracle PL-SQL: Building procedures, functions, triggers, basic queries for updating/removing/altering data (working knowledge)
HTML & CSS: CSS coding, HTML5, XHTML
Visual Basic: Developing basic applications
JavaScript: Scripting for controls, forms
InfoPath: developing forms to collect and gather user data
Nintex: Workflow design and form integration
Technical Writing Background
Technical writing: Creating white papers, instructional presentations, tutorials for applications
Areas: IT, legal, sales and marketing, healthcare, construction, architecture
Software Installation
QuickBooks, virus protection and financial software for multiple independent projects
Helping customers install and replace software for Intuit in support role
Software Applications/Systems
MS: Word, Publisher, Excel, PowerPoint, Works, Access, Outlook, Visio, Paint, Project
Other: SharePoint, InfoPath, PC Law, HTE (gov’t), WordPerfect, Lexis Nexis, Westlaw, Adobe PDF, QuickBooks Pro, Entellium, Lotus Notes, Crystal Reports, TimeSlips, Data Capture System, Remote Capture System, Oracle, SAP, JD Edwards, Mercury, Daybreak, Peachtree, Quark Express, Salesforce, Drupal, WordPress, Linux, CLI (command line interface), Bootstrap, WordPress
Adobe Creative Suite-Dreamweaver, InDesign, Photoshop