**, **********, *****, ********, ***** STATE, NIGERIA.

E-mail: adik75@r.postjobfree.com

Phone number: +234**********, +234**********

PROFILE

I am a competent and confident bilingual oriented Human Resource and Customer Relations Manager with excellent administrative skills, committed to enhancing and embracing diversity as a contributory factor to productive growth in every position I find myself. An enthusiastic and apt learner, excellent team player with a collaborative attitude towards work, with the aim of producing and achieving results.

KEY SKILLS

•Microsoft Word Research and Presentation.

•Training and Development Personnel Relations

•Event Management Microsoft Excel

•Internet and Email PowerPoint.

•CRM Software Talent Management.

•Recruitment / Talent Sourcing via LinkedIn, Github, and Stackoverflow (An online platform community of developers)

EMPLOYMENT HISTORY

The Concept Group Oct 2020 – Till Date

HR ADMIN / EMPLOYEE RELATIONS MANAGER

Overseeing HR operational activities (Recruitment/talent acquisition, employee engaments, payroll and benefits, performance management) for efficient and accurate delivery of HR Administration processes, providing high-quality leadership for effective management of HR Admin functions which delivers proactive results. Will also facilitate and manage employee relations on behalf of the company, collaboratively working with the necessary stakeholders to create and maintain a positive relationship between and amongst the management of the organization and the employees.

COZYM PROCESS SYSTEMS LIMITED Jan 2019- Sept 2020

Human Resources and Administrative Manager

Admiralty, Lekki Phase 1.

Duties and responsibilities.

•Recruitment, Talent management and growth.

•Creating standard documents and HR policies.

•Training and Development of staffs.

•Develop and implement monthly and quarterly departmental goals indicating individual KPIs and performance plans in line with the overall mission, vision, and goals of the organization.

•Investigate and manage employee grievance procedures.

•Payroll and staff overtime.

•Monthly budget for smooth running of the office.

•Day to day administration and operations of the Company.

•End of the year strategic section and Employee bonding.

COMERCIO CLOUD COMPUTING Jan 2018 – Dec 2018

HR And Training Manager

Limited, Admiralty Road

Lekki Phase 1, Lagos State, Nigeria.

Duties and responsibilities.

•Creating standard documents and organizational policies.

•Training and development of employees

•Creating a standard benefit plans

•Recruitment and Talent acquisition for the company and clients affiliated to the company.

•Induction of IT internship into the organization.

•Interfacing on behalf of the organization with the various partners (Huawei, Microsoft, VMware)

•Handling the public relations of the organization.

•Social media / Digital marketing team management.

•Monthly and quarterly departmental KPIs.

•Developing process and policies.

•Manage employee grievances.

•Represent the company at events. (Huaweieco-connect, Cloud exchange career fair)

•Organize events for the company and its partners. (Huawei and Comercio Cloud Joint marketing event)

OLAJIDE AND CO TAX FIRM Oct 2017 – Dec 2017

Hr And Admin Consultant

Lagos.

Duties and responsibilities

•Documentation of incoming requests from clients.

•Recruitment/Talent Sourcing and management for the firm as well as those outsourced to the firm.

PRINCESS LUXURY HOTEL, ILORIN Aug 2016 – Aug 2017

Employee Relationship Executive

Kwara State.

Duties and responsibilities

•Recruitment/talent Sourcing for the Hotel as well as those outsourced to the firm.

•Registering employees for the HMO plan.

•Drafting and circulation of HR communications.

•Recruitment advert placement.

•Ensuring that employee provisions are decent and adequate. (a meal daily)

•Being aware of incidents and occurrences involving the operations' staff

•Investigate and manage staff grievances.

•Payroll management.

HOTELS.NG May 2016- Jun 2016

Customer Service Representative.

3 Birrel Avenue, Sabo-Yaba, Lagos State.

ONDO STATE MINISTRY OF EDUCATION May 2015- May 2016

National Youth Service

French Language Center.

RHEMA CHAPEL COLLEGE Aug 2013- Sept 2014

Teaching Assistant

Oluyole Ibadan, Oyo State Nigeria.

EDUCATIONAL BACKGROUND

AFE BABALOLA UNIVERSITY, ADO-EKITI, 2016 – 2018

Ekiti State, Nigeria.

M.Sc. Human Resources Management

EKITI STATE UNIVERSITY, ADO-EKITI, 2009 – 2014

Ekiti State, Nigeria.

B.A French Language

UNIVERSITY OF ILORIN SECONDARY SCHOOL 2005 - 2007

Ilorin, Kwara State

Senior Secondary School Certificate.

PROFESSIONAL QUALIFICATIONS

PROFESSIONAL HUMAN RESOURCES CERTIFICATION In View

GLOBAL HUMAN RESOURCES MANAGEMENT Training 2020

OTHER CERTIFICATIONS

CERTIFICATE OF PARTICIPATION TRANSLATION 2012

Village Du Benin, Lome, Togo.

CHARTERED INSTITUTE OF CUSTOMER RELATIONSHIP MANAGEMENT 2015

Nigeria

ASSOCIATE MEMBERSHIP

CHARTERED INSTITUTE OF CUSTOMER RELATIONSHIP MANAGEMENT NIGERIA. 2015

CHARTERED POST-GRADUATE DIPLOMA IN CUSTOMER RELATIONSHIP MANAGEMENT

BUSINESS MANAGEMENT COURSE (eLearning College).

VOLUNTEERING

Junior Chambers International (JCI) Ekiti State student collegiate (Member).

‘A SANITARY PAD PER GIRL CHILD’ by a group of single individuals in Lagos Nigeria.

ARTICLES

‘Girl child not bride’. ‘Food as a necessity’.

“The art of communicating with talking drum in yoruba land”

“The effect of organizational culture on productivity”. “Fear factor”.

Department of Sociology and Afro-Diaspora Studies Research, Afe Babalola University Panelist. #CertificateNaScam? “Between Certificate, Knowledge, and Skills: Revisiting the Question of Competence and the Employability of Nigerian Graduates”

HOBBIES & INTERESTS

Traveling, Cooking, Reading, Creative Writing, Watching Movies, Music, Dance

REFERENCES

Available upon request.

CREDENTIALS

Available upon

Contact this candidate