Exceptional Leadership and Strategic Account Management/Sale
Resume:
William Hoover
Providing Exceptional Leadership and Strategic Account Management/Sales Initiatives 614-***-**** linkedin.com/in/whoover *******@**********.*** PROFESSIONAL SKILL SET
Successfully manages clients, increasing value by identifying needs and providing solutions. Sales expert with years of experience in the healthcare industry, capable of developing strong business partnerships. Proven ability to implement strategies that strengthen sales initiatives and improve efficacies. CAREER HIGHLIGHTS
• Restructured account representative territory maps resulting in streamlined sales processes, optimal account distribution of 500 accounts, and efficient management of 4,000 ship-to labs/hospitals o Successfully completed sales rep territory reorganization (multi-state) within first 6 months of tenure; redesign requested by corporate leadership in 2015
• Measurable success managing 2 vital accounts (Baylor, Scott, & White and Saint Luke’s) achieving 127% and 119% growth in sales respectively
• Attained highest graduation rate throughout program (<90%), successfully reduced incidents by over 70%, and decreased severe self-harm incidents by 80%
• Honored with opportunity to reveal new monitoring devices at Health Care Logistics’ largest tradeshow; served as event presenter and face for new cold storage device/product LEADERSHIP EXPERIENCE
Hospital Account Manager II – Health Care Logistics 2018 – Present Key Accountabilities
• Surpassed monthly/quarterly sales goals, liaised with decision-makers, and promoted full catalog of products to existing/new customers
• Provided clients with in-depth product knowledge focused on delivering exceptional satisfaction levels and accurate issue resolution
• Collaborated with clients to identify specific product needs, develop methods to optimize financial planning/quotation, and ensure timely delivery/accuracy of orders Key Accomplishments
• Attained 140% of sales goal for 4 consecutive months reaching top tier level in unit, launched “Stat Temp” initiative, and streamlined training procedures for new employees
• Outpaced established territory growth objective of 107.5% by 3.5% (111%) during 2 years and reorganized 5 territories maps within first 6 months
• Consistently displayed exemplary performance garnering recognition from leadership, recommendation letters, and top-rated reviews
• Demonstrated extensive knowledge of services while maintaining constant communication with 250 accounts, 25 health systems, and 1,500 independent ship locations/facilities
Account Management
Strategic Relationships
Contract Negotiation
Process Improvement
Strategic Sales Initiatives
B2B Sales Event Planning
Coaching Mentorship Project Mgmt.
Training & Development Recruitment
Executive Communication Client Retention
Relationship Mgmt. Market Research
Territory Development
MS Office Suite
MS Project
Salesforce
Google Suite
WILLIAM HOOVER
614-***-**** *******@**********.***
P a g e 2 2
Account Executive – APG Ohio, Circleville Herald 2018 Key Highlights
• Maintained valuable client relationships, identified new advertisers, facilitated potential marketing opportunities, produced writing content, edited articles, and designed page layout for nonprofit/school sections
• Served as liaison between marketing team and client to design highly-effective advertisements, optimal page placement, and ensured compliance with client requirements
• Expanded territory by 8% after 6 months, increased advertising in print by 25 clients, and created 2 additional pages for local nonprofit section
Media Sales Consultant – Aim Media Midwest, Record Herald 2017 – 2018 Key Highlights
• Responsible for account retention, application of B2B sales techniques, and adjusting marketing approaches by examining research data/tracking sales
• Guided expansion of marketing strategies from print to digital space while delivering consistent print sales and partnered with clients to maximize budget
• Relied upon to deliver individualized advertisement within standards established by co-ops and gain approval before print distribution
• Implemented digital marketing strategies in addition to standard print publications which doubled revenue from previous year and achieved dramatic 116% territory growth
• Collaborated with numerous co-ops to efficiently direct corporate-approved marketing campaigns for 3 car dealerships and 6 McDonald’s locations
• Coordinated with reporters to design multiple nonprofit pages and sold advertising packages for each section Senior Youth Leader – Buckeye Ranch 2016 – 2017
Key Highlights
• Managed up to 16 staff members across 4 houses, occasionally acted as ICU shift lead, collaborated with doctors/counselors to create comprehensive treatment plans, and provided documentation training for staff
• Responsible for clear/concise therapy reporting ranging from inappropriate communications to severe incidents; documented in detail daily interactions for review by doctors and leadership
• Instrumental contributor to complete reorganization of methods throughout ranch, including house safety layout, de-escalation techniques, training courses for staff, and treatment approach/evaluation for caregivers Co-Director – Tiffin Seneca Teen Center 2012 – 2016 Key Highlights
• Recruited youth/volunteers, arranged weekly events, trained staff on event preparation, and secured donations for all events/services
• Maintained constant communication with juvenile court, parents, schools, and staff, ensuring up-to-date information concerning adherence to probation requirements
• Produced multiple events/activities which resulted in 600% boost in attendance and recruited 25 consistent volunteers to provide after-school programs/services for over 120 members
• Developed extensive training manual used by successors and established bi-annual college visits for members EDUCATION
Bachelor of Arts in English Language & Literature
Heidelberg University
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