Sales Representative Administrative Assistant

References available upon request

Amanda Bowlby

Fort Worth, Texas 817-***-**** adik60@r.postjobfree.com Professional Experience

GOVPLANET/ RITCHIE BROS. – FORT WORTH, TX

Government Wholesale Representative, December 2019 to current

• Responsible for generating bulk wholesale sales through client relations and product knowledge while acting as an ambassador for the brand and organizing current client list

• Develop a deep knowledge base on all wholesale products

• Manage the order process from order entry through to shipping and general account management with each client

• Cultivate strong relationships with key industry associations to drive sales IRONPLANET/ RITCHIE BROS. – FORT WORTH, TX

Supervisor, April 2014 to December 2019

• Handle all escalations from the Customer Asset Management Team (both internal and external)

• Performance manage Customer Asset Management team ensuring customer satisfaction on asset disposition regarding pickup, relocation, abandonments. Manage to develop cadence for communication and appropriate next steps.

• Analyze statistical data and make recommendations for any improvements to processes while working with technical teams

• Ensure schedules are adhered to and attendance is closely monitored. This includes approving timecards and time off requests FORT WORTH HOUSING AUTHORITY—FORT WORTH, TX

Clerk/ Administrative Assistant, February 2012 to April 2014

• Maintain files and records so they remain updated and easily accessible

• Responding to visitor and caller questions requiring standard responses and forwarding technical questions to appropriate office personnel

• Responsible for all client and landlord relocation requests and ensuring timelines were met for approval

• Verify employment and enter new client information for briefing each week for program qualifications EXPRESS EMPLOYMENT/ RITCHIE BROS.

Receptionist, March 2011 to February 2012

• Handle administrative office functions such as data entry, title tracking, word processing, filing, copying, scanning, shredding, etc.

• Manage phone calls and correspondence (e-mail, letters, packages etc.)

• Covering front desk during auctions and greeting customers and assisting with general questions.

• Assist with other departments as needed.

CLEARWIRE – GRAPEVINE, TX

Sales Representative, February 2010 to March 2011

PRIME MOBILE

Sales Representative, August 2009 to February 2010

References available upon request

Education & Professional Credentials

Associates Business Administration

Tarrant County College, continuing

High School Diploma

Saint Augustine Catholic High School, 2007

Skills & Competencies

• Bilingual English and Spanish

• Microsoft suite

• Salesforce

• ZenDesk

• Attention to detail

• Interpersonal Communication

• Adaptivity

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