ROY SLOWIAK

Chicago, IL · 224-***-****

adik44@r.postjobfree.com · LinkedIn Profile

I am seeking out a new opportunity to grow with a great company behind me. I am a hardworking, detail oriented individual always ready for new challenges to conquer. While I currently reside in Chicago, I am open to all opportunities that may arise.

EXPERIENCE

JUNE 2020 – PRESENT

IMPLEMENTATION SPECIALIST, IMPACT NETWORKING

• Held face-to-face/remote discovery meetings with C-level executives to better understand their needs

• Planned project roadmaps to deliver solutions on time and within scope

• Configured custom ECM systems tailored to suit the end-user and the organization as a whole

• Administered newly created solutions before handing them off to support/helpdesk

• Reworked existing customers’ systems to add functionality or completely change workflows JUNE 2018 – JUNE 2020

HELPDESK SUPPORT SPECIALIST, IMPACT NETWORKING

• Supported 500+ ECM/ERP systems remotely

• Collaborated with team to troubleshoot customer inquiries in an efficient and timely fashion

• Created department SOP documents to allow new teammates to easily complete specific tasks JUNE 2017 – AUGUST 2017

IT INTERN, ARCO/MURRAY

• Built and budgeted devices according to the preferences of new hires

• Diagnosed office’s network problems to allow the best experience for employees EDUCATION

MAY 2018

BACHELOR OF SCIENCE IN INFORMATICS, INDIANA UNIVERSITY Cognate: Business

Minor: Business, Marketing

GPA: 3.36/4.00 Major GPA: 3.67/4.00

SKILLS

Personal Skills

Customer service

Time management

Systematic

Technical skills

Windows & Office Suite

SQL – both MySQL and MSSQL

Python

ACTIVITIES

Miss Greek Indiana University Golf Automotive enthusiast