Administrative Assistant Office
Resume:
EXPERIENCE
Administrative Assistant
FORTIS INSTITUTE-TOWSON - Towson, MD
September 2020 to Present
Assist different departments with numerous projects. Maintained, developed, coordinated, and oversees various programs in public and private colleges and universities. Provides administrative support to ensure efficient operation of office. Answers phone calls, schedules meetings and supports visitors. Carries out administrative duties such as filing, typing, copying, binding, scanning etc. I have completed operational requirements by scheduling and assigning administrative projects and expediting work results. Exhibits polite and professional communication via phone, e-mail, and mail. Supports team by performing tasks related to organization and strong communication. Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.
HOWARD COMMUNITY COLLEGE, COLUMBIA, MARYLAND
STUDENT ADMISSIONS ASSISTANT/INFORMATION SPECIALIST/FRONT COUNTER RECEPTIONIST—OFFICE OF ADMISSIONS AND ADVISING
SEPTEMBER 2016- PRESENT
For a staff of 15, prepared daily, weekly, and monthly reports, and maintained appointment calendars for executives. Performed basic accounting functions including books reconciliation. Audited vendor billing, corrected errors, and cured inefficiencies to yield an office savings of 2% in the first six months. Answered, screened, and transferred an average of 40 telephone calls per day. Developed office operational guidelines for staff members increasing efficiency by 22%.
SWANFIELD ELEMENTARY, COLUMBIA, MARYLAND
EARLY CHILDHOOD READING TUTOR ASSISTANT, PRE-A AND TEACHER AIDE
AUGUST 2018- MAY 2020
Assisted teachers with supervision and instruction and developed and implemented creative activities for the classroom. Utilized strong leadership skills and communicated effectively with team, while engaged with small group and individual students to reinforce lessons. Assisted students with special needs and difficulty speaking English and Giving assistance and one on one instruction to students with trouble to speak English. Managed new hires and recruits and lead projects throughout the school year.
EDUCATION
Bachelors of Science, Elementary Education, Special Education
Anticipated May 2023
Towson University, Towson, MD
Associates of Arts in Teaching Degree, Elementary Education
Anticipated December 2020
Associates of Arts in Teaching Degree, Early Childhood Education
Anticipated December 2020
Associates of Arts in General Studies
Received May 2020
Associates of Arts in Nursing
Anticipated May 2023
Howard Community College, Columbia, MD
CERTIFICATIONS
MEDICATION TECHNICIAN
Received 11/8/2020
45 HOUR INFANT/TODDLERS
Received 10/27/2020
45 HOUR METHODS IN MATERIALS IN EARLY CHILDHOOD EDUCATION
RECEIVED 5/2019
45 HOUR CHILD GROWTH AND DEVELOPMENT
RECEIVED 12/2018
KEY SKILLS AND CHARACTERISTICS
Strong interpersonal & communication skills • MS Office Suite • WPM: 40 • Ability to work collaboratively as part of a team • Problem Solving • Leadership • Meticulous attention to detail • Excellent Organizational skills • Poised under pressure, Medical Terminology, QuickBooks, Peachtree, 10-Key
VOLUNTEER
Everlasting Life Christian Center, Laurel, MD
2014 – Present
Collaborate with director to develop, coordinate, and implement activities with children ages two to ten. Weekly lesson plan to include reading, discussion, music, arts and crafts, and outdoor activities. Maintain an organized, safe, nurturing, and structured environment
LabCorp, Ellicott City, MD 2018- 2020
Verified Medical insurance with a collaboration of teamwork and preparation. Taking/Placing phone calls to patients and different departments. Handling mail and different emails (if need be). Helping team members with scheduling for the weeks
REFERENCES
Irma Felder, Phlebotomist with Lab Corp
Phone (240)- 615-5058
Email: *************@*****.***
Donna Lloyd, Office Supervisor
Phone: 443-***-****
Email: ******@********.***
Toni Sommerville, Reading Support Teacher
Phone: 410-***-****
Email: ****************@*****.***
JAMILAH BATSON
ADMINISTRATIVE ASSISTANT
PROFILE
A self-motivated administrative professional with 4 years of experience providing administrative and secretarial support to the operational department looking to use communication and computer skills to support the company’s staff. I possess strong multi-tasking skills, with ability to simultaneously manage schedules. Proficient in a range of computer applications, efficiency focused and tech savvy. Excellent public-facing point person for clients and customers that maintains well developed communication and customer service skills.
CONTACT
*********@*****.***
https://www.linkedin.com/in/jamilah-batson-374186180
45 Straw Hat Road Apt 3A
Owings Mills, Maryland 21117
ACTIVITIES AND INTERESTS
Theater • Cooking •Art • Hiking •Interior Design • Travel
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