EXPERIENCE

Administrative Assistant

FORTIS INSTITUTE-TOWSON - Towson, MD

September 2020 to Present

Assist different departments with numerous projects. Maintained, developed, coordinated, and oversees various programs in public and private colleges and universities. Provides administrative support to ensure efficient operation of office. Answers phone calls, schedules meetings and supports visitors. Carries out administrative duties such as filing, typing, copying, binding, scanning etc. I have completed operational requirements by scheduling and assigning administrative projects and expediting work results. Exhibits polite and professional communication via phone, e-mail, and mail. Supports team by performing tasks related to organization and strong communication. Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.

HOWARD COMMUNITY COLLEGE, COLUMBIA, MARYLAND

STUDENT ADMISSIONS ASSISTANT/INFORMATION SPECIALIST/FRONT COUNTER RECEPTIONIST—OFFICE OF ADMISSIONS AND ADVISING

SEPTEMBER 2016- PRESENT

For a staff of 15, prepared daily, weekly, and monthly reports, and maintained appointment calendars for executives. Performed basic accounting functions including books reconciliation. Audited vendor billing, corrected errors, and cured inefficiencies to yield an office savings of 2% in the first six months. Answered, screened, and transferred an average of 40 telephone calls per day. Developed office operational guidelines for staff members increasing efficiency by 22%.

SWANFIELD ELEMENTARY, COLUMBIA, MARYLAND

EARLY CHILDHOOD READING TUTOR ASSISTANT, PRE-A AND TEACHER AIDE

AUGUST 2018- MAY 2020

Assisted teachers with supervision and instruction and developed and implemented creative activities for the classroom. Utilized strong leadership skills and communicated effectively with team, while engaged with small group and individual students to reinforce lessons. Assisted students with special needs and difficulty speaking English and Giving assistance and one on one instruction to students with trouble to speak English. Managed new hires and recruits and lead projects throughout the school year.

EDUCATION

Bachelors of Science, Elementary Education, Special Education

Anticipated May 2023

Towson University, Towson, MD

Associates of Arts in Teaching Degree, Elementary Education

Anticipated December 2020

Associates of Arts in Teaching Degree, Early Childhood Education

Anticipated December 2020

Associates of Arts in General Studies

Received May 2020

Associates of Arts in Nursing

Anticipated May 2023

Howard Community College, Columbia, MD

CERTIFICATIONS

MEDICATION TECHNICIAN

Received 11/8/2020

45 HOUR INFANT/TODDLERS

Received 10/27/2020

45 HOUR METHODS IN MATERIALS IN EARLY CHILDHOOD EDUCATION

RECEIVED 5/2019

45 HOUR CHILD GROWTH AND DEVELOPMENT

RECEIVED 12/2018

KEY SKILLS AND CHARACTERISTICS

Strong interpersonal & communication skills • MS Office Suite • WPM: 40 • Ability to work collaboratively as part of a team • Problem Solving • Leadership • Meticulous attention to detail • Excellent Organizational skills • Poised under pressure, Medical Terminology, QuickBooks, Peachtree, 10-Key

VOLUNTEER

Everlasting Life Christian Center, Laurel, MD

2014 – Present

Collaborate with director to develop, coordinate, and implement activities with children ages two to ten. Weekly lesson plan to include reading, discussion, music, arts and crafts, and outdoor activities. Maintain an organized, safe, nurturing, and structured environment

LabCorp, Ellicott City, MD 2018- 2020

Verified Medical insurance with a collaboration of teamwork and preparation. Taking/Placing phone calls to patients and different departments. Handling mail and different emails (if need be). Helping team members with scheduling for the weeks

REFERENCES

Irma Felder, Phlebotomist with Lab Corp

Phone (240)- 615-5058

Email: adijyx@r.postjobfree.com

Donna Lloyd, Office Supervisor

Phone: 443-***-****

Email: adijyx@r.postjobfree.com

Toni Sommerville, Reading Support Teacher

Phone: 410-***-****

Email: adijyx@r.postjobfree.com

JAMILAH BATSON

ADMINISTRATIVE ASSISTANT

PROFILE

A self-motivated administrative professional with 4 years of experience providing administrative and secretarial support to the operational department looking to use communication and computer skills to support the company’s staff. I possess strong multi-tasking skills, with ability to simultaneously manage schedules. Proficient in a range of computer applications, efficiency focused and tech savvy. Excellent public-facing point person for clients and customers that maintains well developed communication and customer service skills.

CONTACT

adijyx@r.postjobfree.com

https://www.linkedin.com/in/jamilah-batson-374186180

240-***-****

45 Straw Hat Road Apt 3A

Owings Mills, Maryland 21117

ACTIVITIES AND INTERESTS

Theater • Cooking •Art • Hiking •Interior Design • Travel

Contact this candidate