Monasia Balaam

**** ***** ***** 732-***-****

Princeton, NJ 08540 adijxw@r.postjobfree.com

EDUCATION Laboratory Institute of Merchandising, New York, New York

August 2021 Fashion Merchandising and Management

TECHNICAL Software: Google Apps, Word, Certification in Excel 2016, PowerPoint, Outlook

SUMMARY Operating Systems: Windows, IOS

May 2020- November 2020 QVC, West Chester, PA

Merchandising and Buying Intern

Track and process Buyer’s samples received from vendors.

Support Buyers in preparation of key business meetings (i.e. vendor appointments, style-outs, assortment planning)

Responsible for item creation, maintenance, monitoring quality assurance and warehouse processing.

Partner to issue and expedite timely purchase orders.

Work with internal departments to ensure products are ready for their “air” date.

Communicate with departments to maximize effectiveness and efficiency of product lifestyles actives.

June 2019- October 2020 The Real Real, Perth Amboy, NJ

Vendor Product Receiver

Liaise with vendors, business partners and team members across different channels and departments regarding SKU’s, pricing, copywriting and vendor compliance.

Day to day management of escalations and resolution follow through.

Handles all product intake into internal inventory while assisting with authentication and evaluation of high value items.

December 2018- June 2019 ZARA, Edison, NJ

Visual Commerical

Analyze sales rankings to promote the correct merchandise.

Share comments and ideas with department manager to improve product selection.

Plan and organize the resources required for the floor coordination changes.

Implement commercial criteria and projects agreed with Regional commercial team.

Observe and control sales budget for the section while using reports to propose action plans.

May 2017-December 2018 PNC Bank, Princeton, NJ

Branch Sales & Service Associate I

Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting, and effective lobby engagement.

Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.

Demonstrates a heightened sense to identify and avoid loss, which includes participating in daily branch operations, ensuring they are completed in an efficient and accurate manner.

September 2016- May 2017 Michael Kors, Lawrence, NJ

Sales Supervisor

Analyzed weekly sales information and business trends to create a bestselling report promoting understanding the strongest sellers under a particular category.

Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management.

Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales.

Build and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing client books.

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