Sales Store Manager
Resume:
Isamar Tejeda
New York, NY,
adijru@r.postjobfree.com
Professional Summary
Over 6 years of experience supporting operations within the fashion and customer service industry. Skilled at managing staff and building strong client relationships that result in increased sales and brand awareness. Built excellent knowledge of marketing, public relationships principles and campaign management. Strong when using Microsoft Office: PowerPoint, Word, Excel, Outlook, Adobe Photoshop & Illustrator. Fluent in Spanish
Berkeley College, New York, NY
Bachelor of Business Administration, Fashion Merchandising and Management, Dec 2016
Professional Experience
L’occitane, New York, NY
Assistant Store Manager, July 2018
●Hired, trained, schedule and manage staff in daily tasks
●Ensure an outstanding customer service and kept a great relationship with clients
●Managed inventory and maintenance
●Assisted with visual merchandising
J. Jill, New York, NY
Key Holder, November 2017 - July 2018
●Assist management team with operations and monthly floorsets
●Assist in the sales process and building strong relationships with clients
●Credit card captain, responsible on making monthly goal for JJCC
●Open and close store base on store guidelines
Saks 5 Ave, New York, NY
Specialist, February 2017 -November 2017
●Assisted with the grand opening for Saks Men’s Store downtown
●Develop strong relationships with management and key sellers/stylists in the store
●Develop and execute strategies for acquiring and retaining new clients, and creating a strong clientele
●Analyze and track sales to achieve/exceed sales goals
●Plan and attend trunk shows and special selling events
TWNZ Showroom, New York, NY
Sales Intern, September 2016 – January 2017
●Made calls and emailed clients, informing them of our new merchandise also took care of customers concerns, complaints and issues.
●Accompanied Sales team, on the road to supports sales of TWNZ merchandise
●Assisted with the recent Coterie Show by building a new client book
New York & Company, New York, NY
Sales lead/ Assistant Manager, May – December 2016
●Take charge of team members mentoring, trainings, product knowledge, help drive sales to ensure company, teams, and personal sales goals are achieved
●Generated monthly, quarterly and annual reports IAW company’s SOP’s for review with Store and District Manager’s
●Assisted visual team with merchandising windows and displays utilizing visual directives
●Assisted Store Manager in opening, closing and operating the retail facility, including but not limited to cash handling and deposits.
● Scheduling / Labor performance recaps
● Hiring – phone screenings and face to face interviews
Nine West, New York, NY
Sales Supervisor, July 2015 – May 2016
●Trained, coach and mentor new employees to maximize on selling proficiency
●Run weekly and monthly reports detailing sales and ranking top performers
●Reinforce top sellers and motivate lower sellers for peak performance
●Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
●Created window and merchandise displays within visual guidelines
Bloomingdale’s, New York, NY
Specialist for Bou-Tee-Que April 2014- July 2015
●Observed production and sales daily to achieve store and personal quota in a timely fashion
●Maintained knowledge of current sales and promotions, policies regarding payments and exchanges
●Met with different vendors and buyers to increase sales and have knowledge of new merchandise
●Placed special orders or called various locations to find desired items for clients
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