JULIE SWANSON

*** ****** **, ********, ** ***** Cell: 703-***-**** adijf0@r.postjobfree.com

Summary

Young professional looking to create and implement successful social media campaigns I have experience in working closely with clients to develop and execute a proactive, social content calendar, managing all phases of digital marketing initiatives from concept through delivery and optimization.

Key Skills

Digital Marketing Detail Oriented

SocialMedia Monitoring Public Speaking

Microsoft Office, Excel, PowerPoint, Time Management

Detail Oriented Teamwork

Customer Service Multilingual

Social Networking

Work Experience

Maya Downtown Richmond, Virginia

Server October 2019 – March 2020

-Resolve issues with minimal disruption.

-Coordinate with front-of-house and back-of-house teams to maximize efficiency.

-Deliver exceptional, friendly service. Train new servers on expectations and procedures.

-Support coworkers as needed. Answer guest inquiries and resolve issues smoothly.

-Receive payment for services and properly handle petty cash.

-Memorize specifics of all menus.

-Guide customers through all menus, demonstrating advanced knowledge of specifics.

-Manage opening and closing duties.

-Handle incoming calls and reservation requests. Greet all customers at walk-in. Anticipate and address customer needs

Bottoms Up Pizza Richmond, Virginia

Server/Hostess September 2018- October 2019

Resolve issues with minimal disruption.

-Coordinate with front-of-house and back-of-house teams to maximize efficiency.

-Deliver exceptional, friendly service. Train new servers on expectations and procedures.

-Support coworkers as needed. Answer guest inquiries and resolve issues smoothly.

-Receive payment for services and properly handle petty cash.

-Memorize specifics of all menus.

-Guide customers through all menus, demonstrating advanced knowledge of specifics.

-Manage opening and closing duties.

-Handle incoming calls and reservation requests. Greet all customers at walk-in. Anticipate and address customer need.

Education

Virginia Commonwealth University 2021 Richmond, Virginia

Bachelor of Science Public Relations, Minor in Spanish

Universidad Iberoamericana 2016

Marketing

Internships

De.dealer Mexico City, Mexico

Intern May 2016- August 2016

-Coordinated and planned events with several companies such as Ford, Dockers, Levis, Mont Blanc, Hugo Boss, Diesel, Liverpool, L’oreal, Anne Klein, Deloitte, Banamex, Camper, Jonnie Walker, Daniel Hechter, Hethe, Michelin, Televisa, Williams Humbert

-Organized briefs before and after events

-Went into meetings with Brand Managers discussing the different events.

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