Food Safety Cash Handling
Resume:
EDUARDO
DUARTE
adijbs@r.postjobfree.com
OBJECTIVE
Hi my name is Eduardo Duarte, I am 22 years old and I attend the University of North Texas at Dallas. This Fall I will be graduating with a Bachelors degree in Information Technology and a Minor in Business Management. I currently work at Wells Fargo as a Lead Teller. Out of my two previous jobs anyone will tell you that I am a dedicated and hardworking employee who always likes to treat people with the utmost respect and tries to help people as much as I can. I am someone who likes to step up to the plate when help is needed and try to create the best solution possible. I am a very quick learner and like to engage in conversation with both coworkers and customers in order to help build relationships as well as be a leader to help others whenever any help is needed.
EDUCATION
High School Diploma Kathlyn Joy Gilliam Collegiate Academy (Dallas, Tx)
AUGUST 2012 – JUNE 2016
3.5 GPA
Top 10% of graduating class
National Honor Society
Varsity Soccer (Carter High School)
Associates of Science Cedar Valley College (Lancaster, Tx)
AUGUST 2012 – MAY 2016
3.4 GPA
73 College Hour Credits
Phi Theta Kappa Honor Society
Bachelor’s in Information Technology University of North Texas at Dallas (Dallas, Tx)
AUGUST 2016 – PRESENT
3.4 GPA
The National Society of Leadership and Success
EXPERIENCE
Lobby/ Cashier/ Kitchen Chick-fil-a (387 E FM 1382, Cedar Hill, TX 75104)
JUNE 2014 – JULY 2016
Up-sold additional menu items, beverages, and desserts to increase restaurant profits.
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Recorded customer orders and repeated them back in a clear, understandable manner.
Promptly reported complaints to a member of the management team.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Communicated clearly and positively with co-workers and management.
Inventoried and restocked items throughout day.
Prepared all food orders within a 2-3-minute time frame.
Followed food safety procedures according to company policies and health and sanitation regulations.
Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
Performed all position responsibilities accurately and in a timely manner.
Bank Teller Wells Fargo (3450 W. Illinois Ave. Dallas, Tx 75211)
JULY 2016 – NOVEMBER 2019
Responsible to provide the utmost respect to customers and help them with their financial needs.
Practice building relationships and rapport with customers.
Practice Store Vision Teller program in order to process transactions.
Maintain patience and professionalism throughout transactions.
Follow precise banking procedures and guidelines as outlined in the Wells Fargo policy and procedures handbook.
Practice on focused cash handling and transaction processing.
Finding ways to make financial services more convenient by assisting customers sign up for online banking services
Excellent presentation and mathematical skills
Excellent interpersonal and organizational skills
Lead Teller Wells Fargo (1520 N. Cockrell Hill Rd Dallas, Tx 75211)
NOVEMBER 2019 – PRESENT
Responsible to provide the utmost respect to customers and help them with their financial needs.
Practice building relationships and rapport with customers.
Practice Store Vision Teller program in order to process transactions.
Maintain patience and professionalism throughout transactions.
Follow precise banking procedures and guidelines as outlined in the Wells Fargo policy and procedures handbook.
Practice on focused cash handling and transaction processing.
Finding ways to make financial services more convenient by assisting customers sign up for online banking services
Excellent presentation and mathematical skills
Excellent interpersonal and organizational skills
Provided approvals in accordance with bank's policies and procedures when needed to complete certain transactions.
Partnered with Service Manager on completing control tasks on a timely manner.
Secured confidential information and records using the highest of standards
Maintained positive professional relationships with customers and coworkers
Trained and developed incoming employees
Handled customers' inquiries and follow up if needed.
SKILLS
Enjoy going out of my way to satisfy customers
Enjoy interactions and making connections
Communication
Time management
Teamwork
Enjoy sharing knowledge
Bilingual (Spanish & English)
Easy to adapt to change
Excellent written and verbal communication skills.
Speak and write in fluent Spanish.
Proficient in Microsoft Office including Excel and Powerpoint.
Quick Learner
Proficient in Java, C++, HTML, and SQL programming languages
ACTIVITIES
Volunteer Work
Hope Supply- September 2017
Took part of a group that was in charge of packing diapers for those in need from the damage Hurricane Harvey caused in Houston.
Christmas Toy Drive- December 2017
Helped organize toys that were to be given to families that were registered with a local recreation center in South Dallas.
North Texas Food Bank- March 2018
Helped pack lunch bags full of snacks and drinks that were going to be sent out to a spring break camp that the food bank was sponsoring.
Boys and Girls Club- March 2018
Helped volunteer during spring break helping participate in several sport activities that were held for the kids.
Concert Nights at the Dallas Arboretum- May 2018
Helped greet and welcome guests as well as hand out mosquito repellent and hand sanitizer.
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