Janice Siñel-Benitez

** ******* **., **** ** Arc Gulod, 1123 Nova. Q.C.

Mobile #; 099******** / 090********

E-mail Add: adijb4@r.postjobfree.com

Professional Summary: With more than 5 years experience in Credit Analysis. Proven experience in assessment of creditworthiness. Capable and practiced in handling complex and/or multi-faceted tasks. Excellent knowledge in all customer service areas by telephone or e-mail. Has strong rapport with management, colleagues, and customers. Professional and reliable person.

Job Experiences:

Feb. 2020-Present Credit Officer

Chailease Berjaya Finance Corporation

5F #45 San Miguel Building

One San Miguel Ave., Ortigas Pasig City

Duties Implied: Review and analyzes data to evaluate car loan request in order to approve or reject applications, conducts backgrounds investigation thru personal, employment and bank verification. Obtain and compile copies of client's credit histories and other financial information, assessing credit worthiness of clients to minimize bad debt risk and maximize account receivable collection. Appraise unit value for use and refinance cars. Prepare Credit Evaluation report.

Nov. 2017 – Jan. 2020 Sr. Officer – Credit Assessor

Aeon Credit Services

3F Hanston Square Bldg.,

One San Miguel Ave., Ortigas Pasig City

Duties Implied: Reviews/analyzes credit data to evaluate consumer loan requests in order to approve or reject applications. Minimize bad debt risk and maximize account receivable collection. Responsible to compose, amend construct of new credit memorandum and policies for fast and efficient process flow of loan approval. Assessing credit worthiness of clients. Staying informed about the legal, compliance and market-risk-related issues involved in the approval of credit. Prepares report of approved, rejected and pending applications to serve as reference of daily and monthly production. To study or analyses the reason of delinquency.

Oct. 2016 - Oct. 2017 Customer Service Associate

Accenture Delivery Centre

8th Floor Gateway Tower 2

Cubao, Quezon City

Duties Implied: Provide functional and /or technical for resolution of customer problem, incidents, issues, requests and queries. Liaise with other support teams, or product teams are required to resolve request/issues in a timely manner. Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents. Primary responsibilities are focus on customer contact, not transaction processing.

Feb. 2008-Dec 2015 Activation Officer

Digitel Mobile Phils. (Sun Cellular)

4th floor Galleria Corporate Center

Cor. Ortigas Ave., Quezon City

Duties Implied: Performs evaluation of application requests for individual through authentication and credit investigation. Handles customer’s account creation and service order provisioning though Integrated Customer Management System (ICMS). Handles customer’s concern on activation requests in coordination with all frontline units.

March 2007-Dec 2007 Customer Solution Officer (US Cards)

Citigroup Business Process Solutions

33rd Floor PBCom Tower

Ayala Ave., Makati City

Duties Implied: Serve as a direct point of contact for customers. Took responsibility for answering incoming calls, dealing with enquiries. Records transactions to customers’ accounts, and make a need to customers’ concern to convert it to sale.

Nov. 2005-Dec. 2006 Enrollment Processor/Accounting Staff

Accenture Delivery Centre

5th Floor Gateway Bldg.,

Aurora Blvd. Cubao, Q.C.

Duties Implied: Encode health card applications, responsible for the vendor payments referenced on the purchase order, Maintain Vendor account details, process invoices. data entry and verification. Cheque production.

Nov. 2004-Sept. 2005 Data Processor

California Teleservices Inc.

5th floor Jocfer Bldg., Commonwealth Ave., Q.C.

Duties Implied: Performs data entry of material from source documents to a computer database. Ensures accuracy and completeness data. Performs clerical tasks in the data entry function. Must meet minimum quality and speed requirements All other duties as assigned.

Oct. 2003 – Sept. 2004 Administrative Staff

Expertise Incorporated

Fairview, Q.C.

Duties Implied: Acted as initial point of contact for programs by responding to inquiries and requests or directing as appropriate to those who can be of assistance. Answering telephones and taking messages, responding to inquiries, providing comprehensive clerical support, Assisted with payroll, A/R and A/P processing.

May 2001 – Aug. 2003 Accounts Payable Clerk

New Crane Enterprises

Sta. Cruz, Manila

Duties Implied: Monitoring routine system processes such as voucher creation and cash disbursements. Ensuring the proper retention of reports, documents, and other records.

Educational Background:

College Diploma: National College of Business & Arts

Fairview, Quezon City

Bachelor of Science in Business Administration

Major in Management-Batch 2001

Secondary: Holy Child Academy-Batch 1997

Novaliches, Quezon City

Primary: Novaliches Elementary School-Batch 1993

Personal Data:

Age: 39 years of age

Date of Birth: February 14, 1981

Civil Status: Married

Citizenship: Filipino

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