Sales Manager

Toni A. Turnbaugh

**** ****** ***** **. ****

Frederick, Md. 21701

***@************.*** 301-***-****

Professional Qualifications

Extensive and progressive experience in Marketing, Executive Search and Recruitment, Operations and Human Resource Management, Customer Service and Sales Support in retail and commercial businesses nationally. Excellent Management, Customer Service, Organizational and Sales abilities.

Highlights of professional skills include:

Executive and Technical Recruitment

Commercial Banking Operations

Behavioral and Technical Interviewing

Data Management Systems

Sales and Marketing

Manufacturing and Distribution

Quality Assurance/Improvement

Inventory Control/Requisitioning

Corporate Client Development

Accounting /Bookkeeping

Proficient in Microsoft Office Suite and Excel.

QuickBooks Pro 2012

Professional Employment

Management Recruiters International, Frederick, Md. 1996- Present

Principal Manager and Senior National Account Executive

(MRI is Subsidiary of CDI, comprises the world’s largest search and recruitment organization and is a global top 10 provider of staffing, outsourcing and engineering services with annual revenues approaching $2 Billion.)

Hired as an Account executive to establish a presence and specialization in the Information Technology field of Executive Placement for the Frederick, MD location. Responsible for client development, and Candidate recruitment locally and nationally. Worked with all levels of Management and Human Resources. Progressive specific client and industry focus including many years of sourcing specialization in, Operations, Management, Engineering, Construction, Environmental, Supply Chain, ERP, Maintenance, Manufacturing, Transportation, and Information Technology.

Significant Career Accomplishments include:

** Assumed full leadership and Franchise Ownership for Management Recruiters of Frederick LLC including P and L. 2012, 2013.

** Nationally recognized Pacesetter 1997, 1998, 2000,2001, and 2007.

Account Executive of the Year: 1997, 2000, 2001, 2002, and 2011, 2012,2013,2014.

Cumulative Career Billings in Excess of $3 Million Dollars.

Appointed as Trainer and Manager for the Franchise owner successfully supporting the on boarding of new Account Executives, developing the acquisition process for client development and recruiting.

Current recruiting best practices include a variety of sourcing techniques including Social Media.

Drafting and posting internal and external employment advertisements.

Charming Charlie, Frederick Md. 2019- Present

Assistant Store Manager

Customer Sales Manager leading the team by example ensuring that sales and margin goals are

met daily. Lead planning and strategies toward maximum productivity goals aligned with the overall

success of the store and leadership goals. Lead opening and closing duties, financial review to meet

goals and productivity as assigned. Manage and plan daily and weekly tasks, store assignments led by

senior management. Onboarding and educating new stylists with store product offerings and

procedures. Promote products trends to reach sales and profit store goals. Implement and follow new

and existing loss prevention and shrinkage policy.

Fabbioli Cellars, Leesburg Va. 2013-Present

Wine Educator/ Wholesale Rep for Maryland

Direct Sales (part-time) Presenting food pairings and Conducting wine tastings for groups, Wine

club members educating customers on Fabbioli wines and unique product offering. New and Existing

business development in Maryland. Participated in offsite marketing events as well as acted as

hostess club events onsite as needed. Assigned and participated in all job duties of the tasting room,

conducting tours, including and not limited to processing wine club orders, cashiering, kitchen

work and general cleaning of tasting room and grounds.

Camillions, Inc., Frederick Md. 2006-2007

Sales Associate

Direct sales (part-time) of women’s apparel, shoes, jewelry. All duties associated with management to

include Opening the store, Cashiering, Giftwrapping, Layaway as well as end of day settlement and Closing.

Boise Cascade Corporation, Maryland and South Carolina 1988-1996

Office Manager

Promoted to Manager of the Greenville, SC office with full charge responsibilities for the start-up of an outside customer service department. Developed, implemented and enforced all office policies/procedures supporting sales, customer service, and all other office functions, including financial records Highlights of accomplishments include:

Staffed the entire office (e.g. recruiting, screening, hiring, and delegating) with customer service specialists, and administrative personnel. Responsible for Human Resource functions including employee orientation, description of benefit/compensation and job specifications.

Provide Sales support services for a team of up to 12 sales representatives generating $1.7 million in annual sales revenues.

Coordinated and oversaw the facility renovation/expansion project; interfaced with contracted tradesman and equipment vendors.

Liaison with Senior Management report and analyze data and customer improvements.

Administrative Supervisor 1993-1994)

Responsible for managing several administrative departments such as Accounts Receivable, Accounts Payable, Billing, Reception, Account Setup, and the locations Mailroom. Business revenue of approximately five Million dollars in sales volume.

Accomplishments Included:

Facilitated the Account Receivable Best Practice Teams for process improvement efforts and selected as the Total Quality Coordinator for the Washington location.

Hiring, training, Supervising and evaluating the work performance of up to 16 customer service representatives.

Received Corporate Excellence Award for outstanding performance in 1991.

Chosen as lead team facilitator to upgrade existing clients and address continual improvements for customer relations. This included personal field visits to multiple locations throughout the nation.

First National Bank of Maryland, Baltimore, Md. 1984-1988

Highly successful career was distinguished by rapid advancement through a series of increasingly responsible administrative and customer service positions.

Corporate Operations Management Trainee

Selected to participate in the bank’s operations management training program. Gained substantial experience in planning and directing multiple administrative functions, personnel training and management, and strategies to enhance operational efficiency. Selected as United Way Campaign Coordinator.

Corporate Cash Services Processor

Key responsibilities included administration of approximately 40 high volume corporate client accounts. Utilization of the network computer systems to independently manage wire transfers and deposits, perform account reconciliation’s and produce detailed activity reports. Rotational project work in every area of operations including the management of the Federal Reserve money center.

Wire Transfer

Held two consecutive positions in the management of several specific client-banking operations. Gained substantial knowledge of accounting system management, data analysis and financial reporting.

Education

Pursuing BA in General Business Studies Current 2019 University of Maryland University College

Certificate in Management, January 1993.

CCBC Associates Degree, Reverse Transfer UMUC, 2019-20 Semester

(formerly Catonsville Community College), Catonsville, Md. 1982-84.

Continuing Education

Dale Carnegie 1992.

Fred Pryor “Turn Work Groups to Winning Teams, Maritime Technical Institute.

Leadership Seminar Ebm Systems, 1990.

Lotus 1-2-3 and MS DOS, American Institute of Banking, 1987.

References Available Upon Request

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