CONNIE FISER, APRN, A-GNP-BC

adij4c@r.postjobfree.com / C: 903-***-****

Flint, TX 75762

Adult Gerontology Primary Care Nurse Practitioner Professional Profile

Exceptionally motivated, skilled, and accomplished nursing professional with demonstrated expertise in the delivery and management of evidence-based care for adult and geriatric patients with acute, chronic, and critical healthcare needs. Talented, newly licensed AGPCNP commended by preceptors for the ability to learn and apply advanced care concepts quickly contributing to highly productive healthcare teams. Adept at independently diagnosing, prescribing, and managing care with a keen emphasis on utilization of the most modern care approaches while maintaining cost and treatment efficacy to promote optimal health results. Strategic leader with a proven ability to develop and supervise highly talented healthcare teams, to identify and capitalize on opportunities to drive process improvements, and to excel in the areas of collaborative care, service excellence, and patient satisfaction. Eager to build upon prior successes in the healthcare industry and to champion a challenging, rewarding role as a Nurse Practitioner with a well-established healthcare organization. Areas of Training and Experience Include:

Post-Orthopedic Surgical Care Experience

Healthcare Administration & Leadership

Emergency Medicine Experience

Acute & Chronic Care Management

Therapeutic & Preventative Care

Med. Prescribing & Management

Patient Education, Safety & Advocacy

Electronic Medical Records Platforms

Comprehensive Health Assessments

Advanced Level Clinical Procedures

Diagnostic Testing & Interpretation

Regulatory Compliance Guidelines

EDUCATION & CREDENTIALS

Master of Science in Nursing – Adult Gerontology Primary Care Nurse Practitioner, Walden University, Minneapolis, MN, (2020)

Bachelor of Science in Nursing, Houston Baptist University, Houston, TX

American Academy of Nurse Practitioners, Certified Adult-Gerontology Primary Care Nurse Practitioner, (Current)

Texas State Board of Nursing, Advanced Practice Registered Nurse License, (Current)

Emergency Nurses Association, Trauma Nursing Core Curriculum Certification, (Current)

American Heart Association, BLS and ACLS Certifications, (Current)

CLINICAL ROTATION EXPERIENCE

Under the supervision of nurse practitioners and physicians, honed advanced knowledge and clinical proficiency in independently care for adult and older adult patients with acute and chronic health conditions. Demonstrated the ability to conduct comprehensive health assessments, to order and evaluate diagnostic studies, and to establish differential and working diagnoses. Collaborated with preceptors to recommend pharmaceutical and non-pharmaceutical interventions to effectively manage diagnosed conditions. Acquired experience in the provision of hormone replacement therapy and the ability to perform ear lavage, foreign body removal, and I&D of abscesses.

PRACTICUM EXPERIENCE, Baylor Scott and White Primary Care of the Star, Frisco, TX – 144 Hours 12/2019 – 01/2020

PRACTICUM EXPERIENCE, Veteran Administration Clinic, Tyler, TX – 144 Hours 08/2019 – 11/2019

PRACTICUM EXPERIENCE, Lifetime Health Center, Tyler, TX – 288 Hours 08/2018 – 11/2018 & 02/2019

CONNIE FISERCONNIE FISER, APRN, A-GNP-BC -GNP-BC

PROFESSIONAL EXPERIENCE

AlegisCare / Cigna, Chicago, IL 2020 – Present

Nurse Practitioner: Health Review Associate

Assess, evaluate, and diagnose patients utilizing a telehealth platform to ensure all necessary and potential services are being rendered and accessed as needed by the patient. Assessment findings and diagnostic results, if available, are leveraged to provide individualized plans for each patient by gathering data on medial history, medications used, preventive screenings, immunizations, current health status, and care or screenings needed. Referrals for case management are made on a case by case need.

Utilized knowledge and advanced assessment skills to discover undiagnosed conditions which need to be further investigated by the patient’s PCP.

Using excellent customer/patient service, trusting patient relationships are built to enhance cooperation during the patient interview/telehealth visit.

CHRISTUS TRINITY MOTHER FRANCES HOSPITAL, Tyler, TX 2018 – Present

Registered Nurse: Emergency Department

Assess, plan, implement, and evaluate individualized, recovery focused care for children and adults presenting to a 9-bed emergency room setting with acute and non-acute injuries or illnesses. Leverage assessment findings and diagnostic results, in collaboration with multidisciplinary healthcare providers to coordinate and deliver integrated care to optimize patient outcomes. Interpret and administer orders for pharmacologic and nonpharmacologic interventions. Meticulously oversee responses to care to ensure comfort, safety, and treatment efficacy. When needed, facilitate the seamless transfer of patients to CTMFH main campus for higher level, specialized care to improve patient progress. Impart education, resources, and support during hospitalization and at the time of discharge on diagnosed conditions and treatment compliance to minimize the risk of further complications or hospital readmission. Accurately document all patient interactions to the corresponding medical record in compliance with rigorous standards for professional practice.

Coach, mentored, and train new RNs and ancillary personnel ensuring competency in their ability for autonomous practice while contributing to patient service goals and improved overall satisfaction.

BAYLOR SCOTT AND WHITE TEXAS SPINE AND JOINT HOSPITAL, Tyler, TX 2015 – 2018

Registered Nurse

Provided influential unit leadership overseeing a team of 12 nursing professionals on a 30-bed orthopedic care unit ensuring the timely delivery of care to maximize each patient’s full recovery potential. Evaluated unit census and delegated staffing assignments to maximize productivity while maintaining patient safety and satisfaction. Championed a resource role for new and continuing personnel offering assistance in the direct care and management of patients with complex medical needs. Skillfully performed procedures at the bedside including but not limited to insertion of PICC lines, administration of medications, and management of dura tears with and without a Becker drain. Offered detailed instructions and support to patients/families on diagnosed conditions, options for care, and self-management strategies to encourage informed decision making, treatment compliance, and long lasting positive healthcare outcomes. Charted all evaluations, prescribed and administered treatments, and patient progress to the electronic health record to support effective continuity of care.

Highly regarded for expertise in the treatment of post-orthopedic surgical patients with the following conditions: total knee arthroplasty, total hip arthroplasty, anterior cervical discectomy, lumbar laminectomy, and lumbar decompression.

Contributed to the consistent delivery of safe, quality, and effective care by floating to the ER and providing coverage for orthopedic patients, as needed, during shifts.

EAST TEXAS MEDICAL CENTER REGIONAL HEALTHCARE SYSTEM, Jacksonville, TX 2007 – 2014

Director of Inpatient Care

Exercised exemplar leadership skills and patient care expertise to manage the administrative and clinical functions of multidisciplinary units ensuring the delivery of safe, quality, and effective care in alignment with the mission, vision, and values of the organization. Observed and enforced rigorous standards for professional practice ensuring full operational compliance with JCAHO and HIPAA standards, in addition to local, state, and federal mandated healthcare practices. Seamlessly facilitated the full scope of the HR process for 50 employees including hiring, onboarding, training, and performance evaluations; provided timely, constructive feedback, when needed, to encourage continued professional growth and development. Developed and delivered in-service training to ensure confidence and competency in utilizing EMR platforms and applying best care practices to achieve optimal patient results. Created and employed monthly unit budgets and effectively stewarded resources to ensure operational efficiency within established parameters. Collated, analyzed, and presented data to internal and external stakeholders.

Strategically led a team of 50 employees in diversified Medical/Surgical, Telemetry, and Intensive Care Units to achieve a Quality Award from the Texas Quality Commission for vastly improved levels of patient care.

Directed the Medical/Surgical, Telemetry, and Intensive Care Units to successfully obtain high HCAPS scores from patients resulting in this organization being 1 of only 5 hospitals in East Texas to receive a financial bonus from Medicare during 2013.

Played a pivotal role in the development of Quality Improvement projects utilizing the PDSA cycle; capitalized on opportunities to drive elevated organizational performance and to enhance the patient care experience.

Actively contributed to the Pharmacy and Therapeutics, Safety, ER and Trauma, and Quality Improvement Committees.

Additional experience as Registered Nurse with Excel Staffing Inc.

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