Operations Manager

Valerie Fair

Martinsburg, West Virginia, United States

************@*****.*** 717-***-****

linkedin.com/in/valeriefair

Summary

Intelligent professional, reliable, and driven quick learner with significant experience in business development, office administration and warehousing. Possess a strong work ethic with a proven ability to excel in a fast paced environment that demands professionalism at every level. Increase efficiency, productivity, and profits by collaborating with others, coordinating logistical details, and using good judgement to produce high quality results. Demonstrate strong communication, analytical and negotiating skills along with a client-centered attitude. Accustomed to meeting deadlines, while balancing competing demands through effective time management, prioritization and organization. Possess a strong work ethic, personable presence, and ability to efficiently manage details of daily tasks while taking the initiative to support in any other areas needed. Adapt easily to new people, places, and terminology. Work well with independently and as a member of a team. Experience

Customization Systems Key User

Procter & Gamble

Feb 2020 - Present (11 months +)

Warehouse Management Systems Expert. Work Process Improvement. Operations Management. Supply Chain Management. Distribution and Transport. Engineering. Training Design and Development. Inventory Management. Logistics Coordinator. Equipment Ownership and Maintenance. Data analysis. Managing Relationships with Contractors. Supervising and Support for Employees. Create Resources and Tools. Regulations, Policies and Business Practices. Data Processing Specialist

Capstone Logistics, LLC

Mar 2018 - Feb 2020 (2 years)

Warehouse Management Systems. Supervise staff. Inventory Management. Logistics. Data Analysis and Reporting. Operations Management. Supply Chain Management. Staples Fulfillment and Distribution Center

Regional Manager

Tempo Wireless

Dec 2016 - Mar 2018 (1 year 4 months)

Manage inventory, payroll, scheduling, and supervise enrollment agents to qualify eligible people for subsidized phones. Sales Management.

Relocation Consultant

MILLENNIUM MOVERS INC

Dec 2016 - Sep 2017 (10 months)

Valerie Fair - page 1

Sales Management. Employee Recruitment. Estimator for local and long distance moving and storage costs for residential building and commercial clients. Customer Service. Networking. Marketing Strategy. Follow-Through. Content Creation. Brand Ambassador. Proficient using Mr. Mover. Relocation Consultant

BLAKE & SONS MOVING & STORAGE INC

Mar 2013 - Dec 2016 (3 years 10 months)

Relocation Consultant

ECONO VAN LINES LLC

Mar 2012 - Mar 2013 (1 year 1 month)

Director Of Client Services

AQUAFREE FACILITIES SERVICES, INC.

Aug 2009 - Mar 2012 (2 years 8 months)

Marketing & Bookkeeping-

Created updated marketing material utilized in emails, direct mail, and distribution. Updated and maintained website using Dreamweaver. Initiated online, email, direct mail, and social media marketing campaigns to improve brand recognition and increase new business. Maintained all financial records in QuickBooks, improved organization and accuracy of files. Updated regularly with all financial transactions. Processed reports to reconcile A/R and A/P. Petty cash summary.

Transferred all payroll data from ADP to QuickBooks and mapped all entries to correct tax lines. Maintained databases with employee, client, vendor, subcontractor, and outside business contacts. Lead generation, qualifying, scoring, and converting through daily contact by phone, email or in person. Reviewed bid opportunities and proposals with price, scope of work and other data requested. Meticulously wrote, formatted, and revised proposals. Accurately completed all required for bids and submitted by deadline. Attended pre-bid conferences with prepared questions. Followed up and reviewed winning proposals from previous years. Requested advice to improve proposals if not awarded contract.

Determined job profitability. Identified areas to minimize loss and maximize profits. Project Coordinator/Liason

Sierra Nevada Corporation

Mar 2005 - Aug 2009 (4 years 6 months)

Increased Communication and customer satisfaction. Also allowed mechanics and inspectors to stay on top of their work since I monitored what was done daily.Responsible for working directly with .project leads and clients to facilitate communication and to confirm scheduling and process payments. Presented daily progress reports for all staff and customers. Managed accounts by monthly reconciliation of accounts payable, accounts receivable, and prepared invoices, processed bi-weekly payroll and created reports for analysis and presentation. Implemented database management system to improve organization and coordination of records. Accurately composed and revised and maintained documents, reports, presentations, and databases. Worked as liaison between buyers and mechanics to ensure parts were delivered on schedule. Valerie Fair - page 2

Recorded transactions for materials using Deltek GCS Premier Accounting and Cost-Point software. Executive Assistant

Montgomery County Public Schools

May 2000 - Mar 2005 (4 years 11 months)

Center for Technology Innovation

Coordinated business meetings, schedules and calendars for director and entire team. Accountable and productive working in a team environment support for 30 people. Addressed the needs of C-level executives, trainers, visitors, and attendees on a daily basis. Performed a broad range of administrative functions including; created spreadsheets for tracking budgets, accounts, supplies, equipment and employee records using Excel and FileMaker Pro. Performed high quality work while ensuring tasks were completed as directed and delivered on-time. Efficiently directed a team of 10 people in implementing a new equipment-recycling program. Increased donations and decreased waste by donating 1,500 computers to Africa via the Peace Corp. Managed accounts by reconciliation of payables, receivables, created invoices, and budgeting. Education

University of Maryland

College Park Scholars Graduate, Business, Management, Marketing, and Related Support Services

2002 - 2004

Graduated 2 year scholars program and have continued furthering my education by completing courses, attending trainings, and gaining invaluable experience in the field. Everblue Institute

Certification, Corporate Sustainability Management 2013 - 2013

Performing assessments, measuring and reporting on environmental, economic, and social impacts of business operations. Creating organizational sustainability policy. Integrating green purchasing, energy efficient practices and building a reputation for using environmentally sound business practices. Empowered Women International

Entrepreneurial Studies, Business, Management, Marketing, and Related Support Services

2012 - 2012

A 60 hour course completed over a 4 month period. Local experts assisted one on one. Completed with presenting business plan pitch to Capital One, completed business plan reviewed by SBA and participated in a business showcase.

Arizona State University

Service Leadership Certificate, Volunteer and Event Coordonation 2015 - 2015

University of the People

Valerie Fair - page 3

Bachelor of Science - BS, Computer Science

2018 - 2022

Licenses & Certifications

Corportate Sustainability Manager

Service Leadership

Entrepreneurial Studies

College Park Scholars Graduate

OSHA

Skills

Microsoft Office • Word • Administration • Excel • PowerPoint • Access • Customer Service • Direct Marketing • Event Management • Client Relationship Building Valerie Fair - page 4

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