Tiffany Miller

Self-motivated, energetic business professional with ten years of Project Management and Operations experience. Demonstrated ability to manage multiple projects, establish priorities, and problem solve strategically under pressure. An effective communicator with strong interpersonal, presentation, and organizational skills. Proficient in MS Suite including Excel, Project, Word, PowerPoint, as well as Google Workspace, Sharepoint and Salesforce (CRM). Experience managing social media strategy and campaigns for small business. Available to work in FL and the tri-state area Palm Harbor, FL Lambertville, NJ 727-***-**** adij0c@r.postjobfree.com EXPERIENCE ShineOn – Clearwater, FL

Chief of Staff 6/2020 – 11/2020

• Assistant to CEO/founder and served as a senior leader strategizing and making high level business decisions.

• Head of HR. Responsible for recruiting and growing the team from 25 to 50 and developing the brand and culture in just a few short months. Admin on Gusto Payroll system.

• Creating and monitoring a Covid19 Contingency plan including implementation of new health and safety procedures, FFCRA policy for hourly staff and managing internal communication.

• Creating and implementing new process and procedures across all departments in this rapidly growing E-Commerce startup.

• Managed the closure and relocation of operations (production and fulfillment) from NJ to FL within a short timeframe (4 weeks).

• Oversaw the completion of building out the new ShineOn headquarters in Clearwater, FL including the installation of a new AC system, all electrical placement for production, and prepping the space to move in 100+ team members.

• Google Workspace, Zoho Workdrive, Slack, Trello, Loom PODS Enterprises, LLC – Clearwater, FL

Executive Assistant to CEO 07/2015 – 10/2019

• Assistant to CEO and senior leader team (nine in total) including calendar management, travel arrangement, execution of contracts, finance and expenses.

• Manage internal and offsite meetings including Board Meetings, Town Halls, Quarterly Leadership, Strategic Retreats, and Monthly Performance Reviews. Event planner for multiple departments. Tradeshow manager for Commercial team: PODS for Business (using Asana project mgmt).

• Retrieve and manage highly classified data. Create and maintain presentations. Work with legal team to create and review contracts. Manage legal pipeline including trademark infringement and lawsuit cases.

• Company wide Egencia Travel Manager: implemented Egencia/strict travel policy to replace independent associate travel. Responsible for internal communications, training and preferred vendor relationships.

• Manage invoices for Residential marketing. Committed to spending 50 million this year alone. (including implementing AVID process).

• Work with internal audit to create and implement processes.

• HR Generalist assistance including candidate travel, interview scheduling and new hire onboarding (Hireright/ADP for background checks and driver records).

• Manage Admin Assistant/Receptionist.

The GW Medical Faculty Associates (MFA) – D.C.

Marketing & Business Development Associate 2011 - 2015

• Responsible for MFA business development through the recruitment of physicians and practices for affiliation with this 800+ member physician group. Implementation of Salesforce.

• Perform due diligence project management over all satellite physicians in VA, DC and MD including the implementation of affiliate physician group Adventist Medical Group (AMG) using Basecamp for PM.

• Collect and analyze data from prospective physicians and practices as part of the due diligence process, including managing all asset appraisals and purchases. Work with the Business office, Legal, Risk, Compliance, HR and IT departments to solve complex issues presented by specialty physician groups when completing a financial analysis.

• Responsible for all new MFA physician marketing onboarding. Manage all new and existing physician web profiles (across 47 specialties) on MFA website www.gwdocs.com including landing and content page edits.

• Manage and oversee all online patient appointment requests, a new system implemented the end of 2013. This project required daily monitoring and continuous process improvement across all clinical specialties.

• Responsible for all marketing campaigns of Midwifery, community physicians and Adventist Medical Group.

• Responsible for writing and mailing all MFA and AMG patient and referring physician marketing letters.

• Coordinate and oversee marketing and physician recruiting events throughout the DC metro area.

• Implemented and led the creation of an ongoing employee health and wellness committee which resulted in a successful “Take the Stairs” campaign, adding new healthy vending machines, securing local dis- count rates from various vendors and overseeing several employee celebration events. Draftfcb Healthcare / Area 23 – NYC

Art Producer/Project Manager 2007 - 2011

• Managed complex art production components of major pharmaceutical industry advertising campaigns (Print and Digital).

• Responsible for fees and usage negotiations, production of timelines, adhering to industry standard triple bid process, issuance of model releases, creation of purchase orders and finalization of billing.

• Responsible for ensuring all artwork usage was compliant with industry regulation, provided guidance to additional staff on issues of image ownership, “swiping” and copyright infringement.

• Created estimates and timelines for various brands at the start of a project and follow through execution.

• Responsible for developing and maintaining strong client and vendor relationships with photography/illustration reps and artists, modeling agencies, video/CGI/interactive/multi-media production studios, model makers, storyboard artists and stock house vendors.

• Performed an integral role in the development of major advertising campaigns through the research, acquisition and presentation of stock media. Drive in Studios – NYC

Studio & Equipment Manager 2006 - 2007

• Managed all aspects of running a high-end photography studio including studio booking and equipment billing, insurance and liability contracts, production scheduling and development/maintenance of client relationships such as Rolling Stone, Marie Claire, Macy’s, numerous celebrity managers and photographer reps. City of Clearwater –“CView” – Clearwater, FL

Video Producer and Public Relations Assistant 2003 - 2005

• Researched, edited and produced 2-3 minute videos for five shows aired on CView including the Clearwater Police Department’s one hour show “Blueline CPD”

• Operated cameras during live shows and events such as city parades, concerts and town hall meetings.

• Created and executed all public relations video bulletin boards to be aired.

• Responsible for directing and recording all live city meetings.

• Encoded and maintained all CView schedule programming. EDUCATION University of South Florida

Bachelor of Arts, Mass Communication May 2003

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