Luis Vinalay

**** ****** ******, ***** ******, Michigan 49548 616-***-**** adiiyt@r.postjobfree.com

Professional Summary

Multi-talented Project Coordinator successful at taking on diverse project tasks to meet tight deadlines. Hands-on and analytical problem solver with excellent communication, planning and decision-making skills. Able to merge customer and user needs with business requirements, budgetary restrictions, and logistical considerations to meet project deliverables.

Skills

Agile

Customer Relations

Budgeting

Problem Solving

Project Planning

Documentation

Process improvement

Customer Service

Project Tracking

Conflict Resolution

Time Management

Leadership

Scrum

Scheduling

Microsoft Office

Resource Planning

Work History

Project Coordinator – Daymon at SpartanNash, 09/2019 – Current

Provided project support to SpartanNash Private Label Product Development Team

Managed private label item databases to ensure promotions are in place for all corporate stores and independent retailers

Assisted in the implementation of new items added to SpartanNash private label category

Restructured and improved item development process

Acted as the point of contact for project related communication between SpartanNash teams and vendors

Implemented and monitored phases of product development projects

Assisted with private label promotional planning for all of 2020 & 2021

Established project timelines, assisted with project/category budgeting, and ensured project deadlines were met

Project Coordinator/Project Management Intern - Tech Defenders, 01/2019 to 09/2019

Resolved project issues and coordinated improvements to Tech Defenders operations professional development program

Restructured and drove improvements to Tech Defenders internal communications hub

Drove development and improvements to Tech Defenders onboarding process and employee engagement programs

Spearheaded Tech Defenders Standard Operating Procedure development project

Assigned project team roles and responsibilities to project team members and internal departments

Provided input to upper management on marketing, software implementations, and project management methodologies

Created accurate and professional progress reports for project managers

Inventory Coordinator - Tech Defenders, 08/2018 to 01/2019

Provided administrative support to Tech Defenders K-12 repair department

Coordinated with K-12 Device Teardown Department, to keep accurate count on inventory at all times

Always maintained proper inventory levels and coordinated returns of RMA products

Regularly submitted inventory tracking spreadsheets to purchasing and procurement managers

Coordinated with Customer Relations Managers to ensure customer satisfaction

Device Specialist/Technician – Tech Defenders, 08/2016 to 08/2018

Provided computer repair service in Tech Defenders K-12 repair department, ensuring all tickets were completed accurately

Troubleshooted and disassembled devices for diagnoses

Administered iPad data wiping

Developed and implemented best repair and ITAD practices

Education

Bachelor of Science: Information Technology Project Management, Davenport University - Grand Rapids, MI

Achievements & Certificates

Project Management Institute member

SkillsUSA National Conference top ten finalist – Career Pathway Showcase

PMP Certification – Expected 2021

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