Ali Rahimi

Phone: 949-***-**** E-Mail: adiiuo@r.postjobfree.com

Director and Manager of IT Operations and Infrastructure IT Strategist Cloud Management Process Improvement Team Development and Management DevOps Management Project Planning Customer Service

A versatile, collaborative, accomplished, and knowledgeable IT professional with a successful track record and a flair for leading people in the right direction. Experience well almost 20 years of diversified experience in Network Infrastructure, Cloud Networking, Office Telecommunication, VOIP, Server and Storage, Vendor management, managed and provide solutions, DevOps management and development. Outstanding organizational and problem-solving skills. Highly collaborative with a talent for building productive relationships that allow smooth functioning.

Possess verifiable leadership, interpersonal, and communication skills that help put across things with a crisp point. A remarkably successful mentor to peers and colleagues, owing to exceptional people’s skills. Have a solid track record in achieving the set goals and delivering personal best at every step of the way to provide optimal results. Thrive in fast-paced business environments and cherish a chance to self-manage things through the innate problem-solving skills and never say never attitude.

Highlights

Team development and managerial skills

Build a team of network and system administrators, project manager, developers and global support to manage all the aspects of IT operations, Infrastructure, development, implementation of long-term strategies for the systems infrastructure, services, and applications in collaboration with the company’s business planning.

Applied superior relationship-building skills in collaborating with cross-functional customer groups in identifying business needs, developing IT strategies, and creating three-year technology road maps.

Perform salary administration, conduct interviews, and make recommendations for new or replacement personnel.

Maintaining and reevaluate services and vendor contracts, budget forecasting, continuous coaching, and training for employees.

Simplifying IT Management and maximizing efficiency for the highest gain with less stress for management while managing multiple projects to get an unparalleled result.

Recommend and enforce policies, procedures, and technologies to ensure system stability, security, performance, and availability

Projects Handled

Migrated all on-premise applications to Amazon Web Services (AWS) and Azure within 24 months period.

Managed Office 365 cross tenant migrations for all company mergers and acquisitions

Migrate the E-mail platform to Office365 in parallel upgrading our global ERP oracle to Microsoft Dynamics ERP to saving $1M annually. Manage POC’s for HCI, SDN, and SD-WAN infrastructure.

Manage and Implement company-wide salesforce project for Marketing, admission and customer service department globally.

Planning and deploy global VoIP phone communications with central teleconference between branch offices in the US, UK, with minimum cost.

Built multiple in-house ticketing systems, employee (LDS) system to use for daily reports, and time management.

Built companywide portal and document repository per team and department within Office 365 SharePoint.

Disaster Recovery for High Availability and Co-Location with Failover to cloud application.

Oversee Dev team build in house EMR and EMAR .net application with process of SDLC to established HL7 interface to commercial Lab LIS,RX application and customers due to business requirements.

Managed Compliance Program and services to evaluate, adjust, self-audit, Remidation and validation under HITRUST, HIPAA, PHI, PCI certification guidance.

Built and deploy in house fleet management to use and track 450 business vehicles nationwide.

Build data warehousing to use for office365 power BI Report in order to create a custom report for executive and management.

Professional Experience

Sovereign Health Group, Vedanta Lab, Meds Pharmacy (2016 – Present)

Director of Information Technology

Supervising a team of IT Manager, Network and system Administrators, dev team and 24/7 Help- desk to provide technical support locally and remotely for all US, UK and India offices while working closely with management, external vendors, and advisers.

Applied superior relationship-building skills in collaborating with cross-functional customer groups in identifying business needs, developing IT strategies, and creating three-year technology road maps.

Migrated all on-premise applications to Amazon Web Services (AWS) and E-mail platform to Office365 and Azure within 24 months period. In parallel, this included upgrading our global ERP oracle and Salesforce to Microsoft Dynamics AX, saved $1M annually.

Planning and deploy global VoIP phone communications with central teleconference between branch offices in the US, UK, and India office with minimum cost.

Recommend & enforce policies, procedures, and technologies to ensure system stability, security, performance, and availability.

Perform salary administration, conduct interviews, and make recommendations for new or replacement personnel.

Maintain & reevaluate services, vendor contracts, budget forecasting, continuous coaching, and employee training.

Simplifying IT Management and maximizing efficiency for the highest gain with less stress for management.

Introduced modern service methodologies such as ITIL, COBIT and Six Sigma.

Sovereign Health Group Addiction, Dual Diagnosis & Mental Health (2011 – 2016)

Manager of Information Technology

Managed, designed, and implementation of hybrid Office 365 with On-Prem Exchange 2014 for 2000 users.

Managed the complete redesign and hardware refresh of Irvine and Delaware data centers. This included power, Dell's Blade servers, Compellent SAN storage, and VMware.

Managed design and implementation of Citrix NetScalers for Citrix VDI environment

Managed migration of Hyper-V to VMWare 5.0 for 300 VMs.

Design and migration from SonicWall firewalls to Fortinet firewalls for 17 remote sites and 2 data centers.

Implementation of SolarWinds and FortiManager platforms to monitor WAN and data center environments to provide real time stats as well as alerting.

Migration of legacy MPLS WAN to new converged MPLS/ESIP and VPN WAN

Cross forest migration of 1500 users from Exchange 2010 to new AD forest and Exchange 2014 HA environment

Johnson Dielectrics, Inc (2009 – 2011)

Database Developer – System Administrator

Developed and support SQL and Sybase database activities, such as data loading and unloading

Responsible for troubleshooting complex production database issues & escalation to contractors and other groups.

Administrating Windows Server 2003, 2008 Domain Controller, and Exchange 2007 for a 780-user account multiple domains on HP Proliant DL160 and 180 G6 Server series - Models, including Group Policy, creation, and delete user accounts, access controls, and domain structure configuration.

Managed user Exchange mailbox, updating, relocating, group mailboxes, distribution lists, personal network folder, and AD organizational Unit relocation through Active directory and Exchange 2007 mailbox.

Cyberset (2008 – 2009)

Network Administrator

Installing & Managing automating Radiology & Imaging centers in, Medics RIS Radiology Information System (RIS).

Management and troubleshooting network environment and system for 320 Clients and management Users in Active Directory from windows XP to Windows Vista Windows 2003 and 2008 server. Acronis Backup & Recover 10 Advanced Server, Symantec Backup Exec 12.5

Installing and Managing Updates for Servers and User's Computers with WSUS 3.0 and Configuring and Implementing database servers with SQL Server 2003, 2005

Installing BlackBerry® Enterprise Server software, for employees can access their Microsoft® Exchange, IBM® Lotus® Domino® or Novell® GroupWise® e-mail.

Shiraz Oil Refining (2001 – 2007)

Sr. System Administrator

Installation and implementing Microsoft Exchange Server 2003.

Develop and maintain a thorough plan for upgrading the current system, including operating systems, application software, and equipment.

Develop and maintain disaster recovery procedures for the network and network resources.

Responsible for monitoring servers and taking the appropriate action to maintain system integrity, availability, including documenting procedures.

Developed access and SQL database for Catalyst Machine to generate the central report.

Managing and administrating Terminal Services and Remote Desktop Services (2003).

Patching servers and workstation with WSUS and Manage Engine Desktop Central.

Configure, install, support, and maintain standard network infrastructure with multiple hosts and peripherals under the guidance of the IT Department Lead.

Review and approve personal computer and peripherals hardware and software configuration standards.

Professional Development & Credentials

Bachelor's Degree, Computer Science, and Technology – 2001 (Shiraz University)

Associate degree in Electrical Engineering- 1998 (Yasouj University)

Certifications:

VMWARE Certified Professional – VCP

Microsoft- Microsoft Certified IT Professional – MCITP

Cisco - Certified Network Professional – CCNA

Microsoft- Certified Solutions Export – MCSE

Microsoft- Microsoft Active Directory – MCT

CompTIA - Network +

Technical Skills:

Operating Systems and Applications: Windows, Linux server, Azure, AWS, VMWare, Hyper-V Virtualization, Google GSuite, Office 365, Power BI,Citrix, Active Directory, Exchange/Messaging, SCCM/SCOM, OS Deployment, and Automation, Iaas, Paas, Saas, power Shell scripting, Microsoft Dynamics ERP, ZOHO, Salesforce and Call Tracking Metrics(CTM), EMR Application( Kipu, Sigmund, Nextgen), IP cameras, develop ticketing system, SharePoint, SQL, Sybase database, enterprice security system.

Networking and Hardware: Dell, HP and Cisco UCS platform, Juniper, Citrix NetScaler, Switches, NetApp, EMC, Equallogic, Fiber Channel, ISCSI, SANs, Fortinet, Cisco Meraki, SonicWALL, SD-WAN,Checkpoint, IPSEC/SSL VPNs, Intrusion Detection/Prevention Systems (IDS/IPS), patch management, ShoreTel, Avaya, NEC, VOIP PBX, 3CX Phone, Routing and Switching, Data Center, WAN and LAN Infrastructure, Network printers, Ubiquiti system and Access points, Advance knowledge of networking protocols: OSPF EIGRP, BGP, VRRP HSRP, Trunk, EtherChannel, QoS, and CoS.

Contact this candidate