Teresa Steele adiiqg@r.postjobfree.com 214-***-**** LinkedIn Profile

Business / Data Analyst – Sales Operations Support

A business and data analyst offers a proven track record of success in supporting large-scale, international sales operations. Drives design and execution of marketing campaigns that are targeted to specific demographics while turning around quality deliverables under tight deadlines. Delivers highly effective administrative support and project management while working as both an individual contributor and in collaborative environments.

Core Strengths

Account Management – Product Marketing – Sales Forecasting / Development – Client Relations – Operations

Territory Growth – Project Management – Office Administration – Marketing Analysis – Risk Management

Select Career Highlights

Supported National Sales Teams, Regional Managers, VP of Sales, Customer Support and Products/Marketing, for Hardware Resources. Streamlined reports in MS Visual Basic for Sales and Products/Mareting teams that reduced time of reporting from hours to minutes.

Supported marketing campaigns at Intercall.com/West Corp. that enabled sales teams to generate millions of dollars in annual revenue; tracked and reported on Internet campaign performance, including ranking and updated sales databases as needed.

Delivered administrative support for a Regional Manager and five project managers working on Lloyd Electric’s TSA Baggage Claim Project; maintained office file systems, managed time and expense reports, oversaw travel arrangement, and documented contract/subcontract information.

Gathered data and processed the region’s commission payments timely and accurately, generating millions of dollars in commission credit quarterly.

Professional Overview

Hardware Resources – Farmers Branch, TX 2017-2020

Sales Data Analyst

Supported National Sales Team, Customer Support Team, Regional Managers, VP of Sales, as well as assisted HR and Products & Marketing.

Generated through SQL/MS Excel, daily reports of sales teams “work at home” activities and sales during Covid-19 pandemic.

Generated and tracked absences (PTO,Vacation) through MS Excel, of sales teams and customer support teams.

Generated through MS Visual Basic/MS Access, daily sales to ensure sales were on track with budgets. Identified through tracking of absences and sales, actual sales generated daily, monthly and quarterly. Reduced time of sales reports from hours to minutes.

Developed and maintained through MS MapPoint, maps of each salesman’s territories by zip codes. Tracked changes in territories and of sales people for Regional Sales Managers and HR.

Created and auto distributed MS Powerpoint presentations for quarterly business seminars and annual sales siminars for Regional Managers, VP of S ales and CEO.

Professional Overview Continued…

Generated email notices through MS Visual Basic, product discontinuations and replacements. Reduced time of email notifications to sales teams from hours to minutes.

Intercall.com/West Corp. – Carrollton, TX 2004-2017

Senior Data Analyst

Owned responsibility for collecting and analyzing data in a timely manner, ensuring adherence to departmental policies and procedures while assisting departments in growing various facets of the business.

Supported sales with custom or sales related requests to assist with creation of marketing campaigns; sales team was comprised of 10+ representatives, generating millions of dollars of revenue.

Reviewed data for various applications, including customer demographics, mailing list, and usage analysis.

Tracked and reported on Internet campaign performance, including ranking and updating sales databases.

Generated and distributed monthly reports for various departments, companies, or sales managers.

Created and analyzed ad-hoc customer report requests for key strategic accounts.

Worked with leadership to analyze various channel conflicts, goal settings, and performance management.

Provided departmental support in problem resolution, ensuring issues were understood, addressed, and resolved in an accurate, timely, and professional manner.

Lloyd Electric – DFW, TX 2002-2004

Regional Project Administrator

Supported South Central Region Project Manager and five Project Managers for TSA Baggage Claim Project.

Provided administrative assistance to the Regional Manager and supporting project managers; maintained all onsite project files and other project documents generated throughout the assignment, including reviewing and distributing project close-out documentation to the five project managers.

Maintained office file systems to permit efficient retrieval of project data; performed all clerical tasks associated with the administration of the project, including extensive communications.

Updated time and expense reports as needed, ordered supplies, and managed all travel arrangements; wrote and maintained copies of contract and subcontract documentation.

Created and updated a central TSA Baggage Claim database of all subcontractors and contacts as well as current employees for the South Central Region.

IBM – Dallas, TX 2000-2002

Commissions Specialist

Provided commission support for IBM’s South Central Tivoli Sales Team, including understanding various IBM sales policies as they relate to the commissions process. Also, maintained an audit ready posture.

Communicated with the Region Director and multiple sales managers to confirm all business closings were captured in the monthly Excel sales spreadsheets for commission’s credit.

Used data features within Excel to review and assign transactions from monthly sales spreadsheets to the appropriate sales representatives in order to award millions of dollars in commission credit.

Processed region’s commissions payments timely and accurately, which were based on employee quota and territory of record; completed using the South Central Region Sales Access database.

Generated quarterly and annual reports on products sold, the region’s year-to-date progress, individual sales representative’s year-to-date progress, and any other request for commission’s data reports.

Assisted in updating territory definitions for sales representatives within the Access sales database; also, ensured all sales plans were auditable.

Education

Business Computers Software Applications Associates Degree – Brookhaven College

Technical Skills: MS Office (Excel, Word, Access, PowerPoint, Project, Outlook), MapPoint,

MS Visual Basic, ACT, Lotus Notes, SQL, and SAP Business Objects

Contact this candidate