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Sales Executive Customer Care

Location:
Ibadan, Oyo, Nigeria
Salary:
₦80,000
Posted:
December 09, 2020

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Resume:

AWOLUSI JUDITH KEHINDE

Address: No * owode Estate, first gate, Apata ibadan, Oyo State.

Phone: 081********, 081********.

Email Address: adiiq8@r.postjobfree.com.

PROFESSIONAL EXPERIENCE

Direct Sales Executive.

Access Bank PLC, Mile 12, Ketu, Lagos. Feb 2019 - March 2020.

Key Responsibilities

Worked with customers to find what they want, create solutions and ensure a smooth sales process.

Moved from different location to another opening accounts for the masses monthly and sold retail products and services to customers..

Assisted customers in knowing the condition of the accounts monthly and worked as a middle man between the customer and the Bank.

Met a bottom line and was able to set goals and targets to meet up with them.

Put a great deal of time and energy into creating and nurturing relationships that result in high sales.

Collaborated with team members to achieve better results.

Gathered feedbacks from customers or prospects and share with internal teams.

Customer Care Officer

Capricorn Digital Limited, Murital Muhammad Way, Airport, Ikeja. Oct 2018- Jan 2019.

Key Responsibilities:

Communicated with clients and customers about their experiences using the Baxi POS device.

Provided advice on purchasing of Baxi Box and Baxi Pos.

Answered client or customer questions about proper usage, operating and accessing the devices.

Took list of customers addresses to resolve Internal and external POS terminal problems.

Listened to customer or client complaints and worked to resolve their issues

Gave free POS devices to customers with businesses and companies to make their services easier.

Enlightened new customers the importance of having POS devices to start a business

Clerk Officer.

Kebbi State Home Savings & Loans, Mortgage Bank. Birnin Kebbi, Kebbi State. June 2017 - April 2018.

Key Responsibilities.

Maintained the office condition and arranged necessary documents.

Served as the point person for filing loan forms, loan request & overdraft forms for customers.

Worked together with co-team officer to assist customers in checking their account balances.

Assisted customers in knowing the condition of the accounts monthly.

Served as a link in working as a team with account department, operation department, ICT department and the personal assistant to the General Manager.

Provided customers with necessary documents needed for each type of loans: overdrafts, mortgage loans, short term loans and Interest to be charged on each.

EDUCATION

BS.C, Accounting, Second Class Lower. 2014 - 2016

Olabisi Onabanjo University, Ago Iwoye, Ogun State.

DIPLOMA, Business Administration( Accounting option), Distinction. 2010 - 2012.

Olabisi Onabanjo University, Ago Iwoye, Ogun State.

SECONDARY SCHOOL CERTIFICATE (SSCE). 2003 - 2009.

Asolo International School, Mowe, Ogun State.

PROFESSIONAL QUALIFICATION

Entrepreneurship Management Skill. EMS 2018

Human Resource Management HRM. 2018.

Institute Of Chartered Accountant Of Nigeria ICAN, Skill level. 2017.

Institute Of Strategic Management, Nigeria ISMN. 2017.

Global Leaders Leadership Academy GLLA. 2016.

Management Information System {Auto Computer Training Institute} 2014.

PROFILE

Judith is a careerist with proven academic and circular achievement characterized with purpose, creativity, exceptional communication skills, good team spirit, strong problem solving ability, relationship management and ready to offer services which is resourceful, self motivated and results oriented all in a bid to complete any given assignment to high standards. She has proficiency in Microsoft office packages such as Word, Excel and Power Point, a great team player in maintaining company policies, rules and procedures to the attainment of strategic goals and objectives.

SKILLS

Ability to organize clerical work, administration, and control systems, perform a variety of detailed functions and meet established deadlines and excellent customer service skills.

Quick learner with good grasping ability, Action-oriented and result-focused.

Languages: English (Native).

Dynamic and enthusiastic person with good written and verbal communication skills.

Good work organization, time management skills and ability to work under pressure.

COMPETENCE

Record Keeping/Management.

Team Work.

Corporate Communication.

Dexterity.

Microsoft Word, PowerPoint & Excel.

Customer Relationship.

REFREREES

Awolusi Oluwasegun .

Zenith Bank PLC

081********



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