Armine Hovakimyan
Address: ***** ***** **** **** ** Birth: 02/21/1994
Newark, CA 94560 Marital status: Married
Nationality: Armenian
Telephone: 747-***-****
Email: **********.******@*****.***
PROFILE
A goal-oriented and passionate Intake Coordinator, Quality Control Manager, Translator and Writer, with excellent written and oral skills in English, Russian and Italian languages. Strong points - leadership, confidence, social adjustability, punctuality, willingness to help, eager to learn, with positive attitude towards everyone and everything. EMPLOYMENT HISTORY
09/2019 – Present Intake Coordinator and Staffer
Tender Therapy Inc.
Involved in care management at Tender Therapy, my main responsibilities include
• Cooperating and communicating with agencies.
• Accepting and distributing referrals to clinicians.
• Following up with clinicians on primary evaluations and later, with treatment.
• Tracking and following-up on pending authorizations and orders.
• Inputting and uploading medical notes into specific platforms.
• Working closely with scheduling to ensure authorized visits are being completed on time.
• Communicating with Clinicians and Clinical Mangers regarding treatment and approval of new requests.
• Maintaining complex electronic patient records databases.
• Handling high volume multi-line phones.
• Following-up with clinicians, agencies and insurance companies. 03/2018 – 10/2018 Quality Control Manager
Inkitt
• Quality control of novels and short stories
• Submitting books/novels/stories to the Inkitt Platform
• Managing quality control submissions
• Formatting of novels/short stories submissions, according to specific guidelines
• Administrative assistance
05/2014 – 09/2019 Freelance Writer and Proof-reader Upwork.com
• Translating
• Proofreading and editing
• Creative and academic writing
• Transcription
• Data Entry
• Administrative assistance
For more information about my working experience, please visit my Upwork profile. Professional Summary
Advanced
• Translation (English, Russian, Armenian)
• Proofreading/editing
• Creative/Academic/SEO writing
• Quality Control
• Administrative help
• Virtual Assistance
• Data Entry
• Internet Research
• Filing / Paper Management
• Customer Service
• Communication
Intermediate
• Translation (Italian, Korean)
• Mass Media
• Billing
• Clerical
• Supervising
LANGUAGES
ADVANCED
Armenian – Native
English – Native
Russian – Native
INTERMEDIATE
Italian – Fluent
EDUCATION / TRAINING
2010-2014 Yerevan Brusov State University of Languages and Social Sciences Bachelor’s Degree in Linguistics (English, Armenian, Russian) Yerevan, Armenia