Administrative Assistant Social Media
Resume:
Marlis C. Olivares Franco
**** ******* ******** ** #**** Orlando, Fl. 32837
adiinq@r.postjobfree.com
Professional Summary
Dedicated and focused Administrative Assistant excelling at prioritizing, completing multiple tasks timely and following through to achieve project goals looking to become part of a highly skilled team. Qualifications
- 3 years’ administration experience in community management
- Proficient in MS Office 365, Optimal Outsource, Citrix, C3, TownSq
- Accounting experience [A/R, Checks, Reimbursables] / Outstanding Customer Service
- Exceptional Organizational and Time Management Skills
- Excellent interpersonal and communication skills / Bilingual (Spanish-English)
- Team Player, promoting great work environment and high morale Experience
Associa, Community Management Professionals, Inc 07/17/2017- current Administrative Assistant
- Responsible for administration of 25 HOAs, assisting managers and board of directors
- Provide client services, interpret account history to homeowners, prepare adjustments as necessary
- Enter account adjustments in HOA management systems using workflows and proper documentation
- Coordinate/review with AR team the receivable adjustments for accuracy of payments/credits
- Tally and data entry for reimbursable items in system [copies, envelopes, postage, etc]
- Process checks for Estoppels, Attorneys, settlements, gate and assessments.
- Ensure to maintain electronic files of all HOA documents in shared drive and systems
- Manage the violations process [Enter, merge, and send out letters from C3 system].
- Prepare mailers through Optimal Outsource (Annual meetings, letters, proxies, etc).
- Team up with settlement department to set up new accounts / mail out Welcome Packets
- Assist HOA board members with the ARB process/communicate board decision to homeowner
- Maintain digital Color Books for HOA’s approved by the HOA board members
- Run reports for homeowners and board members [Attorney pay offs, Accounts Receivable]
- Legal Paperwork: scan summons, note in C3, save in H/O files
- Pick up, open, distribute, scan and save mail / order office supplies for the branch
- Gate programming using various electronic programs Future Force 04/20/2017-07/17/2017
Administrative Assistant for Associa (temp)
- Answer, return and distribute phone calls promoting an excellent customer service.
- Ensure electronic documents and files are saved into our system using Branch access.
- Search and update property owner’s information into the system.
- Assist with the violation and ARB process
- Interpret and explain account ledger to homeowners.
- Ensure to keep documents saved into our system using Branch access.
- Manage 18 communities and assure to keep HOA standards.
- Mailers.
- Workflows.
Deli Department (prep. Food) 07/2016-09/2016
Hen House Market Leawood, Ks
- Provide excellent customer service.
- Responsible of following the standard of heating and cooling food to maintain their live and quality.
- Prepare Deli Trays and Deli Party Trays.
- Prepare and package food like lasagnas, take and bake meals, salads, dinners to take and reheat, pot pies, quiches, layered dips
- Maintain my stock provided with cool food to take and reheat as pot pies, quiches, meat balls, spaghetti and meat balls, grilled chicken with rice, bowtie with grilled chicken, orzo pasta with turkey.
- Clean all work areas, equipment, utensils, and ensured they are stored appropriately in accordance to state law.
- Keep procedures ensuring attention to safety, hygiene, and efficiency.
- Ensure the maintenance of cleanliness in all work areas. 6th Grade Teacher 09/2010-05/2015
Colegio Santiago de León de Caracas Caracas, Venezuela
- Develop interesting course plans to meet academic, intellectual, and social needs of students.
- Establish and enforce rules for behavior and procedures for maintaining order among a diverse class of students.
- Receive high remarks for the creativity of classroom lesson plans and instructional techniques for students and parents.
Research 05/2008-08/2010
Korn-Ferry International Caracas, Venezuela
- Ensure to keep documents saved into our system using Branch access.
- Read/understand proposals from our clients.
- Make research from out database for candidates we have evaluated, interviewed.
- Make phone calls to possible candidates to ask for theirs resumes or ask to send us their updated resumes.
- Promote possible candidates to participate on the reseach/position.
- Participate in designing of searches and business development strategy, from pitch through to candidate development.
- Research positions and possible candidates for our clients to match with the profile they requested over the phone, online resources, social media, to create lists of potential candidates to be hired by our clients.
- Manage Managers agendas for interviews.
4th Grade Teacher 09/2000-04/2008
Colegio La Consolación Caracas, Venezuela
- Combined discipline plan with effective measures to increase concentration, participation and progress student accountability.
- Develop interesting course plans to meet academic, intellectual, and social needs of students.
- Routinely met with student’s parents regarding in class issues or ways to improve academic or social skills.
Education
Bachelor degree in Education 07/2000
Universidad Católica Andrés Bello Caracas, Venezuela High school 07/1994
Colegio Santa Cecilia Caracas, Venezuela
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