Scrum Master
Resume:
MARY A. ROBERTS
Villa Rica, GA
adiina@r.postjobfree.com
www.linkedin.com/pub/mary-roberts/28/912/126
MISM – A-CSM – Integration Subject Matter Expert – Business Process Improvement
Highly motivated IT Professional with expertise in system integrations, including hands on experience with data and process modeling, systems analysis, and data transformations. Proven ability to build and maintain prioritized project backlogs to help drive IS towards the strategic company vision. Highly skilled at analyzing initiatives to improve processes, increase efficiency and reduce costs. Exemplary interpersonal skills used to interact and build strategic partnerships with stakeholders, clients, senior leaders, associates, vendors, and other third parties.
Areas of Strength
Data & Process Modeling
Process Analysis
Process Documentation
Team Leadership
Problem Solver
Relationship Building
Business Acumen
Conflict Management
Servant-Leader
Professional Experience
Careington International
Frisco, TX
IT Project Manager/Scrum Master
December 2018 – August 2019
* Used Scrum Methodology to manage multiple applications and projects for one of the largest external client’s.
* Facilitated Daily Standups, Sprint Planning, Backlog Grooming, Release Planning, Test Case Review and Retrospective meetings.
* Fostered a more collaborative working environment between onshore, offshore and internal stakeholders.
* Collaborated with the client, their 3rd party vendors, internal stakeholders and the development team to build and maintain Product Backlog.
* Assessed client projects, as well as individual sprints using the TFS Dashboard to track various metrics.
* Guided Lead Quality Analyst on how to run Defect Triage and Test Case Reviews.
Careington, International
Frisco, TX
Business Analyst/Scrum Master
June 2018 – December 2018
* Facilitated Daily Standups, Sprint Planning, Backlog Grooming, and Retrospective meetings for multiple projects/teams.
* Gathered requirements from Product Owners and internal stakeholders for assigned projects.
* Converted requirements into user stories, diagrams and requirement documents.
* Improved team performance by implementing scrum methodologies.
The InSource Group
Plano, TX
Integration/Technical Business Analyst
January 2016 – March 2017
* Used multiple requirements elicitation techniques to document project deliverables, acceptance criteria and their priorities.
* Converted confirmed requirements into well-groomed user stories in RallyDev, ensuring they were estimated and prioritized.
* Developed data and process flow diagrams for various system (Altemetrics Cloudbridge, DataStage, JCAPS, PeopleSoft, PeopleMatter, and myRequest) integrations to facilitate communication, development and testing.
* Performed User Acceptance testing.
* Participated in Scrum/Kanban ceremonies; backlog grooming, daily stand-ups, test case reviews, defect triage and sprint retrospectives.
* Completed data conversion activities using advanced Excel techniques, enabling pilot rollout to begin.
* Identified the critical data elements required for the system integration processes (XML).
* Developed training materials for project rollout and trained pilot support staff.
* Tracked, updated and resolved integration production tickets.
* Documented, escalated and tracked status of project change requests.
* Published project documents to SharePoint and QuickBase, enabling team collaboration.
Avizion Technologies Group
Addison, TX
Senior Business Analyst/Lead System Developer
February 2009 – December 2015
* Tracked, developed and managed team artifacts via RallyDev to ensure accurate burndown reporting.
* Collaborated with Executives, Scrum Masters, Business Analyst and Sales Staff to define how Epic and Features could be broken down into independent Sprint ready stories.
* Led project team that designed, developed, and implemented system automation for a VB.NET/VBA-based distributed pricing application.
* Streamlined the client’s legacy VBA-based selling and pricing application to improve system performance and reduce amount of redundant and error prone code.
* Performed gap analysis between legacy and new cloud-based platforms for marketing and sales teams to assist with existing business rule definitions during CPQ application development.
* Designed interface between legacy Amdocs-CRM sales application (COBOL) and a Tibco ETL service (WSDL/XML) to support a cloud-based configure, pricing, and quoting application.
* Used RallyDev to RemedyForce integration to track the promotion of code changes from user stories and fixed QA defects into production.
* Designed and implemented client-facing document barcoding for a distributed pricing tool using WSDL’s to transfer data to/from the master barcode data repository.
* Coordinated with BigMachines to implement their Configure Pricing and Quoting solution into the Salesforce platform.
* Reduced average code migration times by standardizing distributed application’s release migration processes.
* Reviewed and validated technical design documents aligned with business requirements.
* Researched and communicated resolutions for reported system issues.
* Developed technical design documentation for multiple large selling applications for use by offshore support staff.
Education & Credentials
Master of Information Systems Management,
Walden University, Minneapolis, MN 2014
Bachelor of Science, Computer Information Systems,
DeVry Institute of Technology, Irving, TX 2000
Advanced Certified Scrum Master (A-CSM) Scrum Alliance
Certified Scrum Master (CSM) Scrum Alliance
Technical Skills:
Java; JavaScript; JSP; VB; VBA; WSDL/XML/SOAP; HTML; C/C++; SQL; COBOL; UNIX
Tools:
Visio; Salesforce; SharePoint; QuickBase; RemedyForce; RallyDev; Team Foundation Server; HP Quality Center; Eclipse; PL/SQL; SOAPUI; Altova XMLSpy; Excel; MS Office
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