MICHAEL MOORE

Allentown, PA

mobile: 484-***-**** mailto: adiilc@r.postjobfree.com

SENIOR SALES & OPERATIONS LEADER

Proud Military Veteran and Change Agent Focused on Turning Obstacles into Opportunity

Game-changing, high-energy, and driven Operations Leader and former military commander with over two decades of experience managing and growing sales teams, implementing innovative strategies, optimizing revenue, and identifying relevant and appraisable components of effective management. Excel at implementing initiatives that connect the dots between the corporate mission, long-term strategy, and tactical execution. Maintain focus on the big picture, pay attention to details, and efficiently manage multiple priorities in rapid-change environments. Proactive leader and trusted advisor to senior management able to cultivate strong relationships with key stakeholders. Exceed expectations by utilizing sound business acumen, a bias for action, pragmatic decision-making, and a competitive mindset.

APPLIED SKILLS & KNOWLEDGE

CRM Utilization

Vendor Relationships

Needs Assessment

Innovative Sales Approach

QA & QC

Presentations

Business Development

Expense Control

Branding

Account/Territory Management

P&L Management

Product Management

Sales Cycle Management

Sales Forecasting

Market Analysis

PROFESSIONAL EXPERIENCE

TMS INTERNATIONAL - Horsham, PA July 2016 – Present

Market leading steel mill services provider with annual revenues in excess of $2 billion

General Manager – Aggregate Products and Sales

Directs sales efforts generating over $ 13 Million worth of steel slag at 38 locations in the US and Canada.

•Successfully introduced steel slag as an aggregate in dry cast concrete applications by promoting its use via trade organizations and specific customer trials, resulting in the first commercial use of steel slag as an aggregate at a dry cast producer in North America

•Increased revenue by $1 million with same tonnage in 2017 compared to 2016 by focusing sales team on increasing price per ton

•Increased average price per ton by over 28% since taking over the slag sales department by focusing on changing the culture of the slag sales department and perception of slag in the market

•Implemented a ‘merchant fee,’ which helped recapture over $225k of lost revenues from 2017 to present

•Manages departmental hiring, staffing budget, onboarding, training, performance evaluation process, disciplinary actions, employee recognition programs, KPI tracking, and professional development

Directs sales representatives (Five Total) in efforts to market slag products

Responsible for quality control department, consisting of a director and a technician

Key member of leadership team which introduced and launched CRM software in the entire company

Monitors the marketplace for additional product sales opportunities in under-serviced areas

Assists the Treasury Department in collection of past due accounts pertaining to the sales of steel slag

Communicates with various State, Federal and County agencies to develop trust, strengthen image, and build rapport

SOLIDIA TECHNOLOGIES - Piscataway, NJ 2015 – 2016

A cement and concrete technologies company with over 50 employees whose products lower the carbon footprint of cement and concrete up to 70% based on a new chemistry for cement.

Project Manager – Start-Up and Product Introduction

Primary responsibility was to commercialize the new technology in the marketplace by conducting product demonstrations onsite at potential customers.

Lead a team of five specialists and managed all activities during technology demonstrations

Managed key elements of company’s first commercialization venture

Oversaw customer relationship development and customer education of new technology

Responsible for customer adaptation of new technology

Managed sub-contractors, material acquisition, capital management, and project milestone management

MICHAEL MOORE Page 2

mobile: 484-***-**** mailto: adiilc@r.postjobfree.com LinkedIn

ESSROC CEMENT - Nazareth, PA 2003 – 2015

A cement and chemical admixtures manufacturer earning over $2 Billion in annual revenue.

Territory Manager

Oversaw Northeastern Pennsylvania Territory generating over $9 Million in gross annual income.

Established, maintained, and grew sales of bulk and packaged cement, GGBF slag, chemical admixtures, and related innovative products

Grew chemical admixture sales in assigned territory from scratch to over $200,000 by adding six new accounts while continuing to successfully manage all bulk and package cement sales responsibilities

Demonstrated effective management in the ownership and strategic commercial activities in assigned territory, including market share growth, pricing, and receivables management

Provided customers with technical support including testing, job site quality control, and concrete mix designs

Key member of team that developed and launched a CRM software for the sales force. Also helped train the sales force on the new software

ASHLAND CHEMICAL - Easton, PA 2001 – 2003

Chemical company which operates in more than 100 countries and employs over 4,500 employees and generates nearly $5 Billion in annual revenue.

Process Engineer

Provided day-to-day support to production, including troubleshooting process and quality issues

Collaborated with maintenance to ensure continuous improvement initiatives, including environmental health, safety, and security

Implemented computer-based maintenance management program for facility

Oversaw extensive data entry

Authored user manual and trained plant personnel on use of the program

Developed program utilized at other facilities throughout the company

Managed three major capital projects, successfully completed on time and within budget

US ARMY 1994 – 2001

Proudly served in the US Army as a commissioned officer. Was honorably discharged after completion of duties.

Captain - MOS Combat Engineer/Ordnance Maintenance Management

Company Commander; lead a 125-person student training company

Platoon Trainer / Operations Officer

Heavy Equipment Platoon Leader/Company Executive Officer

Deployed to Bosnia as platoon leader

Maintenance Platoon Leader and Shop Officer

Football Official 2007 – 2018

Respected and recognized umpire in several football leagues, including NCAA Division I (FCS) and Division 3, as well as the Arena Football League, in both regular season and playoff games.

PROFESSIONAL CERTIFICATIONS & SKILLS

NRMCA Concrete Technologist Level 4

Microsoft Suite, including Dynamics

Customer Relationship Management (CRM)

EDUCATION & PROFESSIONAL DEVELOPMENT

Master of Business Administration (MBA) 2020, Lehigh University – Bethlehem, PA

Concentration in Corporate Entrepreneurship

Bachelor of Civil and Environmental Engineering (BS) 1994, Virginia Military Institute – Lexington, VA

Four Year ROTC Scholarship

Contact this candidate