Alexis Gentry
Oxford, OH *****
adiias@r.postjobfree.com
Reliable individual known for impeccable work ethic and positive attitude. Proven Team Lead and sales representative. Ability to remain calm and collected in high – stress situations. Three years progressive experience in sales, and customer service. Self – motivated in order to complete daily goals. Bachelor’s Degree in Kinesiology and Health. Outgoing, friendly, caring individual who will provide customers and clients with exceptional service.
Authorized to work in the US for any employer
Work Experience
PATIENT ACCESS REPRESENTATIVE
Kettering Health Network - Miamisburg, OH
January 2017 to Present
As a Patient Access Representative, I am responsible for verifying patient demographic and insurance information. I am responsible for correcting inaccurate information on patient's charts. It is my duty to schedule, cancel, and reschedule appointments. I am responsible for completing the registration process for patient's to be admitted to the hospital, or check - in the emergency department. I perform exceptionally in both Outpatient and Emergency Department settings. I assist patients with obtaining insurance and filling out Hospital Care Assurance Program (HCAP) forms when needed. I am responsible for giving out patient information to hospital staff in compliance with HIPPA. I arrive to work every day in a positive attitude, in order to give our patients the best possible experience. TEAM LEAD
Tractor Supply Company - Hamilton, OH
November 2013 to December 2016
As a Team Lead, my duty was to provide the team with guidance, instruction, and direction throughout the work day to complete daily responsibilities. It was my duty to provide the customers the legendary customer service that Tractor Supply Company is known for. I operated the forklift, cardboard compactor, and re-fill gas propane tanks in compliance with company, regulatory agency, and OEM guidelines. It was my responsibility to create the work schedule for the next pay period. Education
BACHELOR'S DEGREE IN KINESIOLOGY AND HEALTH in KINESIOLOGY AND HEALTH
MIAMI UNIVERSITY
December 2019
HIGH SCHOOL DIPLOMA
TALAWANDA HIGH SCHOOL
May 2015
Skills
• Organized
• Positive Attitude
• Efficient
• Strong in Microsoft Office
• Exceptional Time Management
• Friendly
• Clerical
• Epic
• Microsoft Excel
• Word
• Scheduling
• HIPAA
• Insurance Verification
• Microsoft Word
• Medical Scheduling
• Medical Records
• Medical Office Experience
• Hospital Experience
• Medical Terminology
• Medical Billing
• ICD-10
• Patient Care
• Triage
• Anatomy Knowledge
• Physiology Knowledge
• Data entry
• Microsoft Outlook
• EMR Systems
• Typing
Certifications and Licenses
BLS/CPR
August 2020 to August 2022
Assessments
Verbal Communication — Highly Proficient
January 2020
Speaking clearly, correctly, and concisely.
Full results: Highly Proficient
Medical Billing — Familiar
January 2020
Understanding the procedures and forms used for medical billing. Full results: Familiar
Supervisory Skills: Directing Others — Highly Proficient January 2020
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Highly Proficient
Medical Terminology — Expert
September 2020
Understanding and using medical terminology.
Full results: Expert
Management & Leadership Skills: Impact & Influence — Expert September 2020
Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Expert
Numerical Reasoning Skills — Highly Proficient
September 2020
Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs.
Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
September 2020
Responding to customer situations with sensitivity. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.