Sales Manager

Dൾඏ ൽൺ Lൾඐ ඌ

Mansfield, OH ***** 419-***-**** ***********@*****.***

Committed and hardworking Job Title with Number years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Dedicated Type Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing Number years of experience and deep knowledge of boutique-type products.

Focused Job Title with strong understanding of retail operations. Offering Number years of experience in high-volume settings. Highly service-minded and professional with customers and employees alike. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Customer assistance

Identification checks

Cash drawer management

Cash register operations

Credit card processing

Liquor law compliance

Drawer management

Stocking and replenishing

Point of sale knowledge

Product upselling

Checkout consistency

Multi-tasking ability

Basic math skills

Cleaning procedures

Order monitoring

Payment processing

Staff Training

Retail merchandising

Money handling

Daily transaction summarizing

Time management skills

Cash register systems

Written and verbal communication

Order taking

Friendly demeanor

Cleanliness

Product knowledge

Product restocking

Customer Relations

Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ

S අඅඌ

Cashier, 08/2015 to Current

Moto Mart – Mansfield, Ohio

Counted cash in register drawer at beginning and end of shift. Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers. Checked prices for customers and processed items sold by scanning barcodes. Restocked, arranged and organized merchandise in front lanes to drive product sales. Reviewed and resolved differences between accounting information and cash drawer. Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.

Processed POS transactions, including checks, cash and credit purchases or refunds. Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies. Operated cash register for cash, check and credit card transactions with Number% accuracy. Completed sales in excess of $Amount with near-zero error rate using POS system. Assisted customers with special services, account updates and promotional options. Used cash registers and POS systems to request and record customer orders and compute bills. Worked with Job titles to complete daily counts and maintain funds security to minimize theft and mismanagement risks.

Worked closely with Job title to solve problems and handle customer concerns. Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency. Assisted customers by answering questions and fulfilling requests. Helped over Number guests every day by processing payments, monitoring reward accounts and resolving service concerns.

Increased sales Number% by offering advice on purchases and promoting additional products. Alley Coordinator, 01/2014 to 07/2015

Red Lobster Hospitality LLC – Mansfield, Ohio

Prepared meals from scratch using authentic, popular recipes to generate repeat business. Oversaw grill, stove and oven and cleaned all equipment after every shift. Monitored food preparation, production and plating for quality control. Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.

Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies. Cut spending by Number% through effective inventory management and supply sourcing. Wඈඋ H ඌඍඈඋඒ

Controlled food costs and managed inventory.

Determined operational weak points and implemented corrective actions to resolve Type and Type concerns and facilitate Result.

Developed recipes and menus by applying understanding of market demand and culinary trends, General Laborer, 12/2010 to 01/2014

Mansfield Engineered Components – Mansfield, Ohio

Participated in safety seminars.

Read work orders or received oral instructions to determine work assignments and equipment and materials needed.

Monitored machines during operation to detect sounds of malfunctioning or excessive vibration and adjusted machines or replaced tools to eliminate problems. Multi-tasked on heavy equipment, including forklifts and improved project completion times. Performed thorough quality checks on products and materials to identify any defects. Loaded, unloaded and moved material to and from storage and production areas. Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing.

Used cleaning solvents and Type equipment to scrape and clean units and parts. Assisted senior leadership with various projects, including PVC weld chiseling, window builds and finishes and excess frame corner weld clearing.

Led inventory processes to minimize project lags.

Cleaned job site after each shift.

Thoroughly cleaned all construction and worksites to avoid hazards. Assisted team members with tasks that require group effort. Guaranteed on-time and under-budget deliverables by strategically managing Number projects per Timeframe.

Assistant Manager, 10/2007 to 05/2010

Popeyes Louisiana Kitchen – Mansfield, Ohio

Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Submitted reports to senior management to aid in business decision-making and planning. Increased sales revenues by Number% over Timeframe by promoting complementary products and educating customers about store promotions.

Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies. Trained team members in successful strategies to meet operational and sales targets. Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies. Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Established and optimized schedules to keep coverage and service in line with forecasted demands. Monitored employee performance and developed improvement plans. Coached team on effective upselling and cross-selling methods. Reviewed sales and gross profit reports to determine options for increasing market growth. Implemented rewards program, bolstering customer retention Number%. Promoted to Assistant Manager after only Number months with company. Helped with planning schedules and delegating assignments to meet coverage and service demands. Compiled Type and Type reports to help senior leaders effectively plan business direction and operational strategies.

Advanced to keyholder and assistant manager-in-charge in manager's absence. Strengthened merchandising and promotional strategies to drive customer engagement and boost sales. Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance. Supervised team of Number employees and provided feedback on performance. Met or exceeded monthly sales goals as team leader by up to Number%. Assistant Manager, 05/2004 to 05/2007

Bp – Mansfield, Ohio

Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Submitted reports to senior management to aid in business decision-making and planning. Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies. Trained team members in successful strategies to meet operational and sales targets. Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies. Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Established and optimized schedules to keep coverage and service in line with forecasted demands. Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

Supported staff development and goal attainment by focusing on skill development and job satisfaction. Monitored employee performance and developed improvement plans. Reviewed sales and gross profit reports to determine options for increasing market growth. Coached team on effective upselling and cross-selling methods. Helped with planning schedules and delegating assignments to meet coverage and service demands. Implemented rewards program, bolstering customer retention Number%. 06/2005

Crestview High School - Ashland, OH

Eൽඎർൺඍ ඈඇ

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