Abigail Ngo
858-***-**** *******@*****.***
HR PROFESSIONAL (REMOTE) ALTERNATE ENERGY NOVEMBER 2016 – DECEMBER 2020
Partner with leadership to identify, recommend, and implement opportunities for process improvement in alignment with HR strategy and initiatives.
Develop and maintain policies and programs for the entire company spanning organizational development, employment, training, employee relations, compensation, performance management, benefits, safety and health.
Responsible for all stages of the employee on-boarding, orientation and exit process.
Serve as an employee representative.
HR GENERALIST (CONTRACT) THE MADDEN CORPORATION AUGUST 2016 – NOVEMBER 2016
Maintain new hires, terminations and transfers
Prepare and place recruitment advertising
Conduct exit interviews with departing staff
Audit hours worked in payroll reports for eligibility of benefits
Maintain benefit enrollment for active employees
Maintain and track employee PTO
Ensure compliance with all HR policies
Assist with the development of HR policies and procedures
Initiate amendments and updates to Personnel Handbook
Maintain job description bank for all staff positions
Administer disability, worker’s compensation and unemployment claims
HOSPITALITY RECRUITER & SUPPORT WYNDHAM VACATION OWNERSHIP MARCH 2016 - JULY 2016
Responsible for full-cycle recruiting for positions that included Administrative Services up to Director level.
Partnered with Executive and leadership team to provide HR consultation during hiring and on-boarding
Supported team of recruiters throughout various regions within the United States
STAFFING COORDINATOR WORKFORCE STRATEGIES JANUARY 2013 – OCTOBER 2013
On-boarding
Oversee all new hire paperwork into HRIS system (StaffSuite)
Administration of I-9 compliance
Maintain and update employee information in HRIS system
Perform confidential background checks on candidates
Payroll
Process employee timecards and payroll on a weekly basis
Construct weekly billing reports of employee wages ensuring accurate data
Create weekly client reports entailing current employee activity (active, terminations, turnover reports)
HR ASSISTANT EDF RENEWABLE ENERGY JANUARY 2012 – SEPTEMBER 2012
On-boarding
Conduct New Hire Orientations (on average 10+/week)
Review and screen incoming resumes to identify qualified job candidates
Respond to inquiry emails and phone calls about open positions
Conduct preliminary phone interviews and pre-screen candidates
Verify candidate’s professional references
Verify employment eligibility (E-Verify).
Set up new hires into Ceridian/SAP system
Create and manage job descriptions
Payroll
Provide back up to the Payroll Administrator
Process employee time & attendance date from the time system to Payroll and reconcile variances utilizing tools Time and Payroll systems
Administrative
Maintain employee personnel files in line with company policies and government regulations. Retain records in line with company retention requirements.
Set up files on all new personnel and assign employee number. Record changes in SAP on all employee status as necessary.
Maintain companywide hierarchy within the SAP system worked consistently with IT to fix/update any hierarchy and work flow changes
Maintain company Organization Charts
Verify employment and medical insurance for employees
Answer employee questions on various HR policy and procedures as needed
HR ASSISTANT TECHNOLOGY INTEGRATION GROUP AUGUST 2006 – MARCH 2011
On-boarding
All other job duties and special projects as assigned by HR Manager
Maintained strict confidentiality within HR Department and was responsible for maintaining all paperwork and processes were in accordance with ISO9001 standards
Assist with creating Offer Letters and Employment Agreements as needed
Conducted all New Hire Orientations of new employees
Responsible for entering all new hires into HRIS system (Abra)
Recruitment
Post open positions online
Conduct pre-screen phone calls with candidates
Schedule interview times for candidates
Tracks candidates under consideration, send rejection emails
Prepare new hire on boarding packets
Conduct background checks and reference checks as needed
Benefits
Assisted with HR Benefits Coordinator with benefit administration
Notify employees becoming eligible for enrollment, including preparing individual cost breakdowns
Complete monthly insurance anniversary deduction charges
Respond to unemployment claims and Verification of Employment requests
Assist in conducting the annual audit of employee personnel files
Responsible for all HR monthly supply orders and inventory
Assist in administering Workers Compensation Claims
Performs all administrative functions as assigned by HR Manager as it relates to confidential/legal matters including, but not limited to: creating, scanning, and filing confidential files, preparing certified mailings and delivering interdepartmental mail
EDUCATION
Ashford University
March 2011
Bachelors of Arts, Organizational Management
Summa cum laude