PROFESSIONAL SUMMARY
SKILLS
EXPERIENCE
KRISTI NICOLE
FAIRCHILD-DUPLESSIS
K
**** *** ***, *********, ** 70777, 225-***-****, *************@*****.*** I bring the knowledge and experience of 10 years in the medical field in both direct patient care and management, I believe that everyday is a chance to be better than yesterday, continuously looking for new ideas and processes to improve functionality and growth.
Process Improvement Team Management Inventory Management Budgetary Planning LEAN Healthcare MEDITECH/Expanse Patient Care Gaps/ Shared
Savings
EPIC
Special Services Coordinator/ Case Management Department November 2020 - Current Ochsner Medical Center Baton Rouge, LA
Supported team handle high-volume work by prioritizing tasks and organizing tasks Received, processed, and routed correspondence to appropriate personnel Managed and acquired records to use as supporting documentation for information requests and correspondence
Replied to incoming information requests such as inpatient stay authorizations Physician Practice Supervisor/Lane Family Practice August 2018 - September 2020 Lane Regional Medical Center Zachary, LA
Coordinated delivery of exceptional patient care by evaluating workflow and facilitating positive changes Participated in weekly huddles with department staff to discuss schedule changes, positive and negative events/patient comments and training
Recruited well-qualified candidates to fill vacancies Produced more than $160,000 in revenue between 2018 and 2019 in ACO shared savings. Oversaw a team of 6 medical providers, 2 technicians, and 19 support staff Effectively cut overtime by 41%
Introduced LEAN Healthcare
Physician Practice Supervisor/ Lane Surgery Group July 2015 - August 2018 Lane Regional Medical Center Zachary, LA
Billing of surgical procedures and clinical visits Maintained office and OR scheduling
Coordinated delivery of exceptional patient care by evaluating workflow and facilitating positive changes Certified Clinical Medical Assistant/Lane Surgery Group July 2012 - July 2015 Lane Regional Medical Cente Zachary, LA
Prepared treatment rooms for patient care
F
EDUCATION
ADDITIONAL INFORMATION
REFERENCES
Assisted physicians by preparing patients for procedures Completed clinical documentation in accordance with agency guidelines Certified Clinical Medical Assistant January 2012 - July 2012 Pediatric Cardiology Associates Baton Rouge, AL
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary
Administered continuous and 12-lead electrocardiogram monitoring Ward Clerk March 2011 - February 2012
AMG Specialty Hospital Clinton, LA
Coordinated care with physicians and other clinical staff to prepare for treatment, carry, out interventions and enhance continuum of care to deliver comprehensive services Certified Clinical Medical Assistant February 2012 ITI Technical College, Baton Rouge, LA
Gold Award Recipient
Dean's List Honoree
Perfect Attendance Award
Magna cum laude graduate,
Office Administration/Medical Management March 2011 ITI Technical College, Baton Rouge, LA
Joe Martin Jr. Award Recipient
Perfect Attendance Award
Dean's List Honoree
Summa cum laude graduate
Certified Clinical Medical Assistant
X6X2Q4F5
Effective Date: 03/14/2012
Expiration Date: 03/13/2022
Dr. Frank Sanfiel
General Surgeon
Christopher Dedon
NP/Surgery First Assist
Christina Cassidy
RN/Exxon