Social Media Sales, recruitment

DOMO KABI

adii1e@r.postjobfree.com . www.linkedin.com/in/domotimi-kabi . Toronto, Ontario

New graduate with experience in Customer service, Supply Chain Management and Sales. Can successfully execute sales strategies with vast knowledge and experience in contracts and contract advising. Innovative learner with an aptitude for critical thinking.

CORE COMPETENCES AND ACHIEVEMENTS

Creativity and innovation - Created my own sales pitch format for selling delivery bags which resulted in an 85% success rate of bags sold during calls. Solved recruiting problems with appropriate management strategies and secured 15% increase in positive feedback.

Customer service and communication - Effective communication skills across various platforms (email, phone, or face to face) and all levels of organisation; with emotional intelligence and cultural sensitivity.

Administrative skills – Skilfully and successfully developed and maintained relationships with existing and potential clients. Executed tracking and logistics for SkipTheDishes couriers.

EDUCATION

University of Manitoba, Winnipeg, MB. September 2016 - June 2020

Bachelor of Arts in Global political economics and a minor in Business Management

Course work: Management and organization theory, Fundamentals of Marketing

International Relations and Social Justice.

International College of Manitoba, Winnipeg MB April 2015 - April 2016

Business management certificate

PROFESSIONAL EXPERINCE

Procurement Advisor

CHEVRON LIMITED April 2018 – August 2018

●Paid close attention to contract details and amended service contracts to meet quarterly production needs and ensured timely delivery of goods and provision of needed services.

●Created a tracking worksheet to update contractors on contractual terms while effectively increasing team efficiency and reducing contract work time by 50%.

●Formulated good and cordial relationships between the contractors and the company by providing excellent customer service. Took care of clerical duties including paperwork filing and database entry.

●Organized bidding and negotiating meetings between senior and prospective contractors in a timely and organized manner.

Recruiting Specialist

SKIPTHEDISHES October 2017 – October 2019

●Answered daily incoming calls to resolve conflicts with an emphasis on helping customers, restaurants and helping the couriers succeed. Sent and drafted appropriate correspondence on courier complaints effectively through email.

●Pro-actively managed the network’s performance by making important logistical decisions to ensuring each stakeholder’s experience meets SkipTheDishes standards.

●Scheduled, trained and supervised couriers in safe handling of food delivery, proper use of company applications and ensured compliance of food delivery guidelines.

●Responsible for high volume hiring of independent contracted couriers for all provinces in Canada.

Sales associate March 2017 – October 2017

MARSHALLS/HOMESENSE

●Ensured we archived daily sales goal of above $30,000 by effectively administering 1000s of financial transactions adhering to company policies and providing customer service.

●Provided solutions for customers from diverse backgrounds and cultures by generating discussion and actively listening to ensure all needs are met in a timely fashion.

●Ensured the store was organized and neat to prevent working hazards while maintaining the safety of customers and fellow employees.

VOLUNTEER WORK

Marketing Assistant July 2020 - Present

SOFTWARE FOR LOVE

●Developed and managed social media marketing campaigns for driving brand recognition and engagement.

●Provide quality administrative support by coordinating with the business and executive team to meet sales options and client service need.

●Tasked by the CEO with identifying and searching qualified target NGOs within Canada, that we can offer our services.

Student Team leader Summer 2016 and Fall 2017

INTERNATIONAL COLLEGE OF MANITOBA

●Managed a team of 15 people to safely coordinate the new student orientation.

●Organized student group to ensure that schedule was followed accordingly.

●Guided and supported the new students through the orientation activities.

●Interacted with the new students to make them feel welcome and less overwhelmed

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