Odeh Fayek Fakes

Email: adihv9@r.postjobfree.com

Date of Birth: 5 Aug 1992

Mobile: +962-*********

STRENGTHS SUMMARY:

Experience in a variety of sales techniques, marketing methodologies, and showroom management proficiencies, as well as superior sales pitching. Experience in evaluating and accurately representing customer needs as well as recommending the ideal product to close the sale. Excellent communication and team building skills. Very flexible learner and can easily adapt to any situation. Excels under pressure. Highly motivated self-learner.

Education:

Diploma for Specialized Automobile Repair and mange

Talitha Kumi High School – Beit Jala, Palestine

Marketing and sales at Al Salma group by the Italian embassy 2012 Hebron Palestine business administration Talal Abu Ghazaleh University Amman, Jordan Knowledge about law.

Certified OBD Professional – Lutheran World Federation

General Mechanical Professional – Lutheran World Federation.

Languages and Computer skills:

Jordanian Citizenship

Fluent in English and Arabic

German Language (Beginner)

Sales & Marketing

stock control

complaint handling

Business development

New product development

Microsoft Excel

Microsoft WinWord

Windows Outlook

Searching internet

Interpersonal

Teamwork

Organizational

Assertiveness

Time management

Decision making and problem solving

Communication

Supervision

Coordination

Professional Experience:

2017 until now working in Imseeh jewellery, sales man

Attico “Fakher Al Deen” 6 months head of cashers

2012 – 2015: Showroom Manager, Tourini Motors – Bethlehem, Palestine

Odeh acted as showroom manager for the official distributors of Fiat, Alfa Romeo, and Chrysler. At Tourini Motors, Odeh supervised all activities related to the showroom including, but not limited to:

Marketing of all vehicles available at the showroom

Obtaining new leads for the sales pipeline

Following up with leads and creating showroom traffic

Converting contacts from the sales pipeline from leads to customers

Maintaining customer relationships to ensure high customer satisfaction and increase probability of repeat sales

Obtaining customer background from banks in order to ensure financing security

Analyzing market competitors to maximize Tourini’s competitive edge and ensure suitable price competitiveness

Assessing the value of automobiles prior to their acquisition and making decisions with regards to which models to order

Complete order management including cost analysis and market suitability for the vehicles in question

Pricing all automobiles in showroom after their acquisition

Ensuring reasonable profit margins for all vehicles

2011- 2012 Service Center Manager, Tourini Motors-Bethlehem, Palestine.

As manager of Tourini’s service center, Odeh lead the service team with his comprehensive knowledge of the automobile industry in Palestine. He was extremely adept at providing the highest level of customer support that revolved around speedy resolutions to customer service issues by managing an able staff in order to meet customer expectations. Core qualifications included:

Substantial knowledge of vehicle repair for various makes and models.

Proficiency in managing an auto service staff.

Ability to diagnose vehicle issues using the most current technologies.

Ability to provide accurate estimates for repair cost.

Proficiency in articulating available services to customers.

Ability to motivate staff.

Additional information, documents and references can be provided upon request.

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