Office Assistant Administrative

REBECCA H. SERLIN

**** ******** ***.*** *** YORK, NY 10033

917-***-**** *******@***.***

EMPLOYMENT

*/****-*/**** **** End Presbyterian Church New York, NY

On-Call Substitute Administrative Assistant

●Managed the church office

oAnswered calls

oRelayed messages to appropriate individuals

oAnswered questions regarding church’s schedule and services

oAdmitted guests and accepted deliveries

oMail distribution

●Created and edited weekly reading material

oEnglish service bulletin

oSpanish service bulletin

●Typed and printed business letters on an as needed basis

2/2010-3/2012 New York Theological Seminary New York, NY

On-Call Office Assistant/Floater

●Substitute receptionist

oAnswered and directed calls to personnel present in the office.

●Assisted in organizing mailings

oRan material through a folding machine

oCollated letters and envelopes

●Collated and prepared catalogs for spiral bounding

●Assisted in event preparation

oAssembled gift bags for events

oOrganized table displays

2/2011-10/2011 Urban Green Builders New York, NY

Office Assistant/Receptionist

●Managed office

oFiling

oFaxed, scanned, and copied small and large documents

oGreeted and assisted guests as they entered the office

oAnswered and directed calls to appropriate personnel

oReceived and relayed phone messages

oPlaced orders for office supplies as needed

oAccepted deliveries

oDistributed mail

oPrepared packages for delivery pick-up

oMaintained office calendar

oSet and confirmed appointments

●Tenant relations

oAccepted rent payments and provided receipts

oEntered payments into computer system

oWrote out tenant documents

Lease renewals

Late fee notifications

Eviction notifications

oCommunicated with tenants

Service requests

Inquires concerning late or non-payment of rent

oMade repair appointments for tenants

oLiaison to outside agencies and vendors

●Typed letters and contracts into Microsoft Word documents

●Prepared bank deposits

●Reviewed bank reconciliations for errors

10/2007-11/2007 LupRocks New York, NY

Freelance Office Assistant

●Edited spreadsheet call list via Microsoft Excel in preparation for an upcoming event.

●Assisted in sending out mailings.

●Wrote publicity blurb on the company’s website advertising a client’s feature in a luxury magazine.

●Organized company receipts

EDUCATION

1/2011-2013 Borough of Manhattan Community College New York, NY

Major: Writing & Literature

8/2004-7/2007 Lock Haven University of Pennsylvania Lock Haven, PA

Major: English

SKILLS

●Bilingual. Spanish: able to speak, read, and write,

●70 wpm typing

●Microsoft Word, Excel, Power Point, Outlook

●Google Calendar, Docs, Drive

●Familiarity with social media

●Timberline: Property Management and Cash Management

●Strong organizational skills

●Excellent office and phone etiquette

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