Manager Office
Resume:
PROFILE
Recent MBA graduate and goal-oriented
Operations Manager who excels at prioritzing
tasks and following through to achieve project and business goals. Flexible and hardworking with a
strong drive to succeed.
Microsoft Office
Adobe Creative Suite
Time Management
Problem-Solving
Communication
Customer Service
Research
Positive Attitude
Valerie Sukhu
Business Operations Manager
adihn9@r.postjobfree.com
https://www.linkedin.com/in/valerie-sukhu/
Walnut Creek, CA
EDUCA TION
Southern New Hampshire University 2017-2020
Masters in Business Administration, concentration in Human Resources John F. Kennedy University 2015-2017
Bachelors in Business Administration, concentration in Human Resources EXPERIENCE
Newmark Knight Frank May 2019-Present
Participates in the development of short and long-term goals and objectives. Reviews and analyzes revenue and expenses, operational practices, and forecasts data to determine progress towards established goals and objectives. Guides the budget planning process each year.
Ensures all sales commissions and fees are processed according to company policies and procedures.
Ensures compliance with company policy and procedures and with local, state, and federal regulations and laws governing business operations. Manages a team of five staffed (W9) individuals and twenty-five brokers (1099 independent contractors).
Manages onboarding/offboarding of staff and brokers Assists brokers with word processing and marketing materials (flyers, brochures, tourbooks, etc.) using Microsoft Office Suite and Adobe Creative Suite. Independent Floor Testing & Inspection (IFTI) 2018-2019 Prepared memoranda, letters, and proposals using required software systems. Worked alongside President/CEO and governmental agencies to understand feasability of expanding operations overseas.
Coordinated international travel meetings for President/CEO with assistance of government services and coordinated travel arrangements.
Generated leads and supported company with growing revenue and improving contribution margin.
Processed checks and invoices as needed using Quickbooks. Law Office of Robert M. Wells 2018
Provided call-in inquiries with general business information and onboarded new clients. Compiled moderately complex documents for necessary court informational packages. Maintained departmental filing and tracking systems. Maintained and processed account receivables while conducting re-bills as necessary. REFERENCES
Dr. Jason Sturtz
Professor
SNHU
2500 N. River Rd
Manchester, NH
adihn9@r.postjobfree.com
James Pouliot
Director of Administration
IFTI
1390 Willow Pass Rd
Concord, CA
adihn9@r.postjobfree.com
Robert M. Wells
Attorney
Law Office of RMW
769 Tuolumne Street
Vallejo, CA
adihn9@r.postjobfree.com
SKILLS
PROFILE
Recent MBA graduate and goal-oriented
Operations Manager who excels at prioritzing
tasks and following through to achieve project and business goals. Flexible and hardworking with a
strong drive to succeed. Quick learner and easily
adaptable.
Microsoft Office
Adobe Creative Suite
Time Management
Problem-Solving
Communication
Customer Service
Research
Positive Attitude
Valerie Sukhu
Business Operations Manager
adihn9@r.postjobfree.com
https://www.linkedin.com/in/valerie-sukhu/
Walnut Creek, CA
EXPERIENCE CONT .
FOOD LION - DELI/BAKERY TEAM MEMBER 2017-2018
Provided customer service at the deli counter by fulfilling customer requests and orders. Prepped sandwiches, salads, and other cold food items for the following day’s inventory. Restocked the floor before end of shift (included inventory counting and expiration date checking).
Cleaned cooking and prep equipment and entire area every night before leaving. Ensured work space was orderly and clean for the next individual. Organized inventory on delivery day, following “FIFO” rules. Assisted baker with writing on cakes when she was unavailable. NOTHING BUNDT CAKES - BAKER 2016-2016
Baked cakes of all sizes and flavors following Nothing Bundt Cake recipes and guidelines. Prepared frosting for the frosting team using specific recipe. Maintained inventory of cakes and ensured use of “FIFO” rule in the freezer. Maintained baking area by keeping it clean and sanitized with all ingredients organized. Organized delivery of ingredients/supplies and ensured all that was ordered had been received.
Used my own judgement to determine if certain cakes were not of quality and of company standards.
FRESH & EASY NEIGHBORHOOD MARKET - BAKER/ASSOCIATE/TEAM LEAD 2011-2015 Baked products (scones, pastries, breads, cookies, etc.) daily to fulfill inventory needs. Checked shelves for expired items and used proper methods to mark them as donation in the system.
Used label machine to properly package and date items. Took inventory on a weekly basis and placed weekly orders based on these numbers. Organized deliveries using “FIFO” method to ensure older items were used first. Promoted seasonal items and maintained product placement as required by corporate. Trained new bakery team members as needed.
Followed sanitizing and cleaning standards to maintain the bakery area. Monitored self-checkouts and assisted customers as needed. Stocked shelves with products; moved products around based on planograms, and checked for expiration dates.
Managed individuals on shifts during mine by delegating tasks, ensuring employees had coverage for lunch breaks and shift breaks.
Completed nightly gap analysis reports.
Received deliveries in the system to ensure we received what we ordered. Completed cash count each night at the end of shift and prepared bank deposits for the week.
Trained new employees as needed.
REFERENCES
Dr. Jason Sturtz
Professor
SNHU
2500 N. River Rd
Manchester, NH
adihn9@r.postjobfree.com
James Pouliot
Director of Administration
IFTI
1390 Willow Pass Rd
Concord, CA
adihn9@r.postjobfree.com
Robert M. Wells
Attorney
Law Office of RMW
769 Tuolumne Street
Vallejo, CA
adihn9@r.postjobfree.com
SKILLS
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