IT Manager Computer Operator
Resume:
Bernard Villamor
IT Manager at Oceanic Container Lines, Inc.
+63-091******** ************@*****.*** 48 years old Manila, National Capital Reg
Experience
Previous
IT Manager
SGS Gulf Limited - Middle East Head Quarters
Education
AMA Computer College
Bachelor's, Computer Science/ IT (1994)
Nationality
Philippines
Skills
Top Skills
1. Derives Data Insights
2. Always Punctual
3. Adaptability
4. Written and Verbal Communication
5. Leader with skills in delegating tasks and team building in a department of service desk setting
6. Versed in Google Apps and Microsoft Office Suite
Key Skills
1. Website Troubleshooting
2. Service Desk Delegation
3. Familiarity with Microsoft OS products, Linux (RHEL, CENTOS) and AS400
4. Educated on the database uses of Oracle and MS SQL and its licensing
5. Security through Firewall (Mikrotik and Ubiquiti) and Anti-Virus (Norton and Kaspersky)
6. Domain Administration via Open Source and Microsoft Active Directory
7. Configuration Management and Deployment using Microsoft System Center Config Manager
8. App Delivery through Microsoft Remote Desktop or Citrix
Experience
2012 - Present
(8 years 6 months )
IT Manager
Oceanic Container Lines, Inc.
-The IT Manager’s role is to ensure the streamlined operation of the IT Department in alignment with the business objectives of the organization towards its digital transformation.
-Help reach revenue growth goals by doing plans, set budgets, coordinate, direct, and design IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT department. I work closely with the stakeholders and decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. I also define and implement IT policies, procedures, and best practices.
-Responsible for simplifying IT whilst managing support and administration of Oracle EBS (AP,AR,GL,PO) and its database and other hosts of in-house developed systems for Claims filing, HRIS,Timekeeping, Biometric Data Centralization, Manpower Requisition and Incident Filing (QMS recording)
Mar 2008 - Dec 2011
(3 years 9 months )
IT Manager
SGS Gulf Limited - Middle East Head Quarters
- Managed the IT Operations in the Arabian Peninsula, ensuring that all IT procedures
and best practices have been followed while maintaining a tight cost of control of IT operations as a whole in the region.
- IT Cost Management: Handles the IT budget for the whole Africa and Middle East region with the overall budget of 2 million USD.
-Designing IT Ops, Network and Solutions: Heads the planning and rollout of any IT infrastructure changes in the region.
-IT Operations Management: Responsible for providing IT users with desktop equipment and support, determining users’ needs. Identify opportunities for continues improvement.
-Team management: Maintain team cohesion. Keep skill levels up through training for team members. If volume of work rise, choose the right people and if it’s low, manage team appropriately through reductions smoothly.
-Project Scoping, budgeting and goal setting: Plans, coordinates, and implements IT projects to ensure delivery on time, within budget, adhered to defined quality standards and meeting agreed user specifications and expectations. Develops project plans and budgets, identify and allocate appropriate resources, conducts risk analysis and monitors the progress of plans against project milestones and budgets.
-Builds relationship with local business: Organized quarterly meetings with local business leaders and present the current and future IT changes that will be happening locally. The meeting includes presentation of service desk metrics, finance, innovations etc.
Jan 2006 - Feb 2008
(2 years 1 month )
IT Executive
Inter-National Starch and Chemical Co., Inc.
Focusing on newly implemented ERP, Sage AccPac and Lotus Notes, I have ensured 99.5% uptime and overall IT management and support of the business by doing daily backups, capacity planning, budget planning, project management, systems, network and database administration
Oct 2003 - Sep 2005
(1 year 11 months )
PC Engineer
SGS Gulf Ltd - Regional Operating HeadQuarters
-Introduced the IT Service Desk
-Acts as the company’s 2nd level technical support guy covering hardware and software systems, LAN and Anti-Virus Protection
-Manages the Citrix System and other technologies
-Checking and controlling the servers and offering solutions to issues
-Determine the increased cases received by the IT Helpdesk
-Taking part in capacity planning resources of storage, memory and network, patch management and installing it with up to date descriptions from desktops to servers, full control and accountability for applying, implementing and maintaining the virtual infrastructure
-Execute helpdesk calls and classifying cases according to severity and/or priority
Jul 1998 - Oct 2003
(5 years 3 months )
Systems Administrator
SGS Global Trade Solutions Philippines, Inc.
-I now handle a wide array of soft wares and systems from Microsoft Products to Lotus Notes and networks from Wide Area Network to Local Area Network.
-Emphasis is placed on AS400, Oracle Databases and Lotus Notes where normal day-to-day administration tasks, backup and recovery, system configuration and maintenance along with application and/or review of security concepts and audit if applicable.
-Accepted the challenge to design, build and implement Citrix Metaframe XP to deploy in-house applications for offshore access.
-Participated in the migration process of AS400 applications and database into Oracle8
Jul 1997 - Jul 1998
(1 year )
Data Processing Officer
SGS Manila Liaison Office
Handles Document Processing for Importers requesting Inspection of their Goods. Ably processes 35 to 50 Documents a day.
Nov 1995 - May 1997
(1 year 5 months )
Legislative Assistant
Philippine Senate
During my stay at the Senate, I've accomplished 5 systems all developed in FoxPro used to docket legislative documents
May 1995 - Sep 1995
(4 months )
Computer Operator/Programmer
Unity Fishing and Development Corp.
Assisted the Compensation Officer on the generation of Payroll reports while developing the company's new Finance System.
Oct 1992 - May 1993
(7 months )
Asst. Instructor
Adamson University
Monthly Salary
PHP 5,000
I teached 4 Subjects during my stay at Adamson University. They are File Organization, C-Language, COBOL and C-Language. My students varied from freshmen to graduating students.
Education
1994
AMA Computer College
Bachelor's/College Degree in Computer Science/Information Technology Philippines
Major
Computer Science
CGPA
80.0/100
Languages
Proficiency level: 0 - Poor, 10 - Excellent
Language
Spoken Written Relevant Certificates
English
10 10 -
Filipino
10 10 -
Additional Info
Preferred Work Location
Anywhere in Philippines, Other work locations
Other Information
Career Objective:
- To continue to leverage my IT skills and excel in my chosen career as an I.T. professional.
About Me
Gender
Male
Address
293 Nava St., Balut, Tondo, 1013, Manila, National Capital Reg, Philippines
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