Social Media Customer Service

BRIANA SMITH

Joshua Tree, California 760-***-**** *.**********@**********.***

I have many years of experience through different professional backgrounds in counseling people through spiritual healing through tarot, reiki, and other modalities. My experience extends outside of spiritual healing through my work in customer service, and as a bartender.

Bartender

11/2019 to 03/2020

Landers Brew

Landers, CA

Prepared and serve drinks to clients.

Kept inventory stocked

Kept bar equipment clean/sanitized.

Monitored customers to make sure they were not drinking excessively. Customer Service

Security- Making sure no fights or anything dangerous happened in the bar. Cash Registry

Running daily promotions on social media

Promoter: Finding new talent to play at the bar.

Merchandise Sales: Managed the merchandise we sold to customers. Photographer

09/2015 to Present

Self Employed

Joshua Tree

I have shot for LA Fashion Week & Style Magazine for Palm Springs Fashion Week. I shoot for local talent at Pappy & Harriets and other events such as festivals. Personal Tension Consultant

12/2008 to 03/2012

Niteflirt

San Diego

Listening to the clients needs and discussing immediate detailed solutions to relieve their anxiety. Customer Service

Logging receipts for each of my customers

Handling phone calls and staying aware of the amount of time a client spent on a phone call so that they did not go over their minutes.

Providing a safe space for clients to be themselves without judgment and having empathy for them. Creating strong bonds with clients.

Running promotions and backend work such as basic coding etc. Customer Service.

08/2017 to Present

Independent Contractor

Joshua Tree

Provided basic technical support for clients.

Handled high volume calls.

Data Entry

Remained courteous and calm in situations with upset customers. Tarot Reader

10/2020 to Present

Mystic Parlor

Yucca Valley

Providing strong and accurate readings for clients. Reiki Healing - 4 years

Customer Service - 10+ years

Typing 80 wpm - 10+ years

Basic HTML - 10+ years

Photography - 5 years

Tarot - 10+ years

Dream Interpretation - 10+ years

Other forms of divination such as pendulums, scrying, throwing bones, etc - 10+ years Eagles Peak

High school or equivalent

Vista, CA

9/2005 to 6/2008

Copper Mountain College

None

Psychology

Joshua Tree, CA

03/2018 to Present

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