OBJECTIVES
Achievement oriented with diversified experience on Food and Beverage Services, in Dynamic property such as BAR AND RESTAURANT to Carter Multinational clients with highest standards.
Skill Summary Food & Beverage Production and Services
Managing outlets operation Areas of responsibility include all F&B outlets. As a manager assist and direct servers and hostess on the floor during peak meal periods. Working with food and beverage culinary management team, assist in planning menu and how to execute successfully in all the restaurants. Strive continually to improve guest experience, associates satisfaction and improve the financial performance of outlets with responsibility. Determine training needs, implementation of plans to accomplish goals.
PROFESSIONAL EXPERIENCE
Restaurant, Bar & F&B Outlets Operations Responsible to review CRM, Guest Complain Financial reports, BSS Beverage inventers order to ensure authorization in compliance with the Applicable policies and procedures of the company, whereby my role will include key responsibilities such as:
Worked as Acting Restaurant & Bar Manager/Managing F&B outlets Operation
Jan2019 till the Date in Radisson Al Ain 1st July2020
(Formerly known as Holton
All day Dinning Restaurant & PACOS Mexican Restaurant & Pub Manager
EXPERIENCE: worked in Hilton Al a ain Asst Restaurant Manager
PACOS Mexican Restaurant BAR.
All day dinning &Room Service (till the Date 2/10/2015
Casa Romana Fine Dinning Italian Restaurant
EXPERIENCE
From 2014-2015 Hideaway of Nungwi Resort spa
I was worked as a Restaurant Operation Manager
Hshi-Tappanyaki いし 鉄板焼き Japanese & Chinese cuisine (50 overs)
Carnivores (Red Meat steak House (55 Covers’)
Directly Reporting to General Manager
Commercial
Hilton Al ain: we Do: st Patrick day, Pool party, Chine DinnerOktober1st Hallowing night,
Back to School,
Radisson Blu Chain Dinner st Patrick day Pool party Oktober1st hallowing night,
Back to School
Hilton Rak : Puravida (South American) Specialty Restaurant Churrasco de Picanha
Piaceri de Gustare Fine Dinning Italian Pasta & Risotto Promotions
All this promotions are engage with F&B team Marketing & chef
www.hilton.com From 2007 till Aug 2014
5* hotel with 487 rooms & 11 F&B outlet
Asst Restaurant & Bar Manager
I am one of the pre-opening team members for the new extension in the Resort
Worked in Hilton Ras Al Khaimah Resort, UAE Oct 2007 till 26Aug 2014
Puravida (South American) Churrascaria Specialty Restaurant (120cove)
Passage to Asia (japans, Thai & chains) Restaurant (80 cover)
Maarid Restaurant (All Day Dinning 550 Covers)
Piaceri de Gustare Fine Dinning Italian Restaurant (120cvers)
Meetings and Events. Oversee Day To Day Operation
Room Service Oversee Day -To- Day Operation
Q A & operational
Responsibilities:
Reporting to the Food and Beverage Manager
F&B Trainer New Joiner
PDR /Appraiser Team member
Leading a team of 38 Staff in the Maarid Restaurant
Leading a team of15 Staff in puravida (SouthAmerican) Restaurant
Making the duty roster the staff
Maintenance & cleanliness of the restaurant
Controlling the bar variance.
Sales & promotion of the restaurant.
Managing conflicts at the workplace & guest complaints & dealing with the local people.
Attend regular meeting to conduct the daily briefing.
Training the staff to maintain the Hilton standards at all time.
Working in close co operation with the kitchen, stewarding & the cashier for the smooth running of the operation.
Taking care of the F&B menu.
Cinnamon Grand (Formerly known as Lanka Oberoi ) Sri Lanka Jan 2006 till Oct 2007Headwaiter 5* hotel with 600 rooms & 13 F&B outlets
www.muscat.grand.hyatt.com
Grand Hyatt Muscat, Sultan Of Oman From1998 may till the date 2005
Employee of the month in 1999 Grand Hyatt Muscat.
I am one of the pre-opening team members 1999
5*hotel with 253 rooms & 11 F&B outlet
May 1999 to Sep 2005Captain- Tuscany Fine Dinning Italian Restaurant
Captain Mokha Cafe
-Safari Pub : Bar Captain
Copa Cabana : Night Club: Barman
Responsibilities:
Reporting to the Asst F&B Manager
Help the Asst manager in making the duty roster for the staff.
Maintenance & cleanliness of the restaurant
Controlling the bar variance.
Sales & promotion of the restaurant.
Managing conflicts at the workplace & guest complaints in the absence of the manager
Attend regular meeting to conduct the briefing.
Managing the restaurant tips
www.cinnamonhotels.com
Responsibilities:
Reporting to the Assistant restaurant Manger
Leading a team of 26
Making the duty roster for the staff.
Maintenance & cleanliness of the restaurant
Controlling the bar variance.
Sales & promotion of the restaurant.
Managing conflicts at the workplace.
Attend regular meeting to conduct the briefing.
Training the staff to maintain the standards at all time.
Working in close co operation with the kitchen, stewarding & the cashier for the smooth running of the operation.
Handling the guest complaint.
Lanka Oberoi, Sri Lanka
Room service waiter
Restaurant Captain in a multi fine dining Restaurant.
Mar 1990 to April 1998
EDUCATION
Certificate in Marketing, Sri Lanka
Diploma in Food & Beverage, Degree Sri Lanka
General certificate of Education, Ordinary & Advanced
SKILLS
Food & Beverage Food Safety, Department Training, Customer Satisfaction, Customer Service P&L, Night Audit, Cost Control & General Casher Certified “Train the Trainer”
Menu engineering Q A & operational, HACCP
IT:
Fidelio MS Office POS System
Fidelio F&B MS Excel MS Word
Micros MS PowerPoint Oasys Payroll
OnQ
Food & Beverage Service:
Mixology, Carving New World Wines Flambé Old World Wines Guerdon
Awards & Accolade
1st Runner up in the Johnny Walker Millennium Cocktail Competition
Attended bar tender training held by Johnny Walker Muscat.
8 times star bond certificate in the Hilton for guest comments
Trainer the Trainer
PERSONAL Info
Nationality : Sri Lankan
Marital Status : Married
Language : English, Hindi & Arabic
Current Location : UAE
Passport No : N 6862476
Date Issue : 10TH Nov 2016
Expiry Date : 10th Nov 2026
Tel No : 009************
Skype : fredrickjmoses
Email Add adigz6@r.postjobfree.com
Declaration
I hereby declare that all the details furnished above are true to the best of my knowledge and faith.
Fredrick James Moses
Fredrick James Moses
Application for the post of Venue General Manager
)+971-********* * adigz6@r.postjobfree.com : fredrickjamesmoses