Linda Lozoya

**** *********

Lincoln Park, MI ***46

Cell 313-***-****

adigw5@r.postjobfree.com

Objective

I am seeking a management position with your company, where I can share and utilize my 18 years of knowledge in Warehouse Operations and to motivate the workforce into reaching the goals expected in their role.

Education

Riverview Community High School graduated with diploma June 1998 Baker College Allen Park pursuing a degree in Business Management 2013-Present Professional Experience

Operations Supervisor 2015- Present

McKesson / Livonia, Michigan

Responsibilities include

• Manage and lead a team of 60+ employees; placing them in areas they are most productive in.

• Coach employees on processes that will increase productivity and reduce overtime.

• Ensuring our Standard Operating Procedures are being followed and to eliminate errors to our customers.

• Holding employees accountable for attendance, productivity, and quality; working with individuals to meet these goals.

• Conducting monthly reviews with employees; discussing the impact they have been making and improvements that can be made.

• Conducting job interviews for potential candidates; communicating with the recruiter for the best possible candidates that will help our organization move forward.

• Planning/organizing engagement activities and events to boost employee morale.

• Monitoring/evaluating shipping processes to ensure/increase timely truck departures.

• Handling employee conflicts and or complaints; meeting one on one or in groups to reach resolution.

Facility Trainer 2002 – 2015

McKesson / Livonia, Michigan

Responsibilities included

• Train and educate the employees on the proper way of work completion; the expectations needed with engineering standards/labor management system and quality.

• Set goals for new hires/established employees and expressing the importance of order accuracy for our customers daily.

• Perform observations on new hires and established employees; coach them in their current performance, and to assist them in achieving their required engineering standard numbers and their quality goals.

• Communicating to management the status of the employees training goals and needs.

• Cross training in multiple areas of the warehouse; Vault, Cage, Cooler, Shipping, Randoms, Full case, and Double-check.

• Equipment training including maintaining employee records and retraining when necessary.

• Safety and compliance training including recordkeeping of those files.

• Filling in for the leads in their absence; directing the employees to areas to complete the work needed for route completion.

• Educating new hires on workplace policies, procedures, attendance guidelines and expectations.

• Working with AS400 System to release customer orders for the warehouse.

• Using SAP to order office and warehouse supplies and keeping inventory of those supplies.

• Scheduling safety meetings to discuss safety related topics, accidents, and preventative measures; creating a safety newsletter quarterly to share this information with employees.

• Working with Engagement Committee to find activities to boost morale in the workplace.

Skills & Strengths

• Knowledgeable in data room processes

• Excellent communication skills with management and employees

• Works well under pressure

• Flexible with hours and OT with ability to adjust at a moment’s notice

• Knowledgeable with DEA processes

• Over 18 years of experience in Operations

• Six Sigma Greenbelt

• Knowledgeable in Microsoft Excel, Works, Word, and PowerPoint

• Motivating and a good leader

Contact this candidate