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Office Manager

Location:
Washington, DC
Posted:
December 08, 2020

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Resume:

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KENNETH M. MACKIE SR.

**** ****** ***** **

Washington, DC 20019

Home – 202-***-****

Cell – 571-***-****

adigr7@r.postjobfree.com

SUMMARY

MBA graduate with twenty-eight years of combined budget, contracting, human resource management and strategic planning experience in the federal government. Also an expert in project management, training and development; and customer service, and twenty- eight years as an expert tax practitioner with a proven record of success in individual and business tax preparation.

QUALIFICATIONS

Managed two multi-program offices budgets, 2003 – 2006 for The Library Of Congress, Operations Management & Training Office (OMT) and Office of Workforce Diversity (OWD), totaling $3.9 million, and manages a $10mil budget for the Office of Support Operations/Human Resources Services and Child Care Services, 2008 to present. Advises all levels of management and staff on personnel regulations, labor laws, budget and contract laws using best practices to achieve agency and office goals and objectives.

Successfully led the development of a new tracking tool to manage budget, staff training, procurement and annual performance goals

Managed multiple complex service and training contracts in excess of $2 mil and other office service requests including staff training and development programs and office renovation projects

Expert in all facets of federal government budgeting, strategic planning, contracting, human resources/recruitment and training and development; EEO/diversity/affirmative action, personnel and performance management, and emergency preparedness

Established an independent tax and accounting service with more than sixty clients for twenty-six years

Experience in leading change, building coalitions and motivating high-performing teams and support networks

Demonstrated ability to lead and manage others with prior experience as Acting Chief of Training (2002-2003), Chief Union Steward for five years (1994-1999), Youth Director for eleven years (1996-2007), Acting Director of HRS/SPA in the absence of the director, 2010 to 2012, Liberal Arts Ministry Director (2011 to 2014); Chair, Audit Committee (Jan 2013 to Nov 2014) and Chair, Trustee Board

(Jan 2015 to 2018)

Experienced in managing and coordinating five rental housing units for a religious organization for three years applying the Section 8 Voucher Program 2

procedures and guidelines for district residents and families through the District of Columbia Housing & Community Development.

Strong in technical writing and oratorical/verbal communication skills

Successfully completed a music group feasibility study that resulted in the restructuring of the music department to provide a more effective program and performance, 2011

Led campaign in establishing the first-ever youth department at faith organization with a learning structure and service/volunteer component, 2003 to 2014

Served as board member in establishing the first-ever Library of Congress Childcare Development Center (Little Scholars), 1993 -1996 PROFESSIONAL BACKGROUND/WORK EXPERIENCE

December 1989 to Present

MACKIE’S Tax & Accounting Service Founder/Owner

Direct Home Office: 202-***-****/adigr7@r.postjobfree.com Duties and Responsibilities

Provides federal and state tax service to 60+ clients for individual, joint and business processing throughout the metropolitan area and out of state.

Provides tax advice on tax exemptions, deductions, credits, and estimated taxes for federal and state withholdings.

Validates all income sources and supporting documentation

Researches and applies new tax laws and credits to client tax applications

Represent clients to tax authorities on submission of tax packages and tax notices

Performs tax analysis to determine clients projected personal and business tax cost for the next tax year

Maintains confidential files for each client using a coded IRS-approved tax software.

Picks up and drops off client tax packages

Accomplishments

Retained clientele at current level for the last four years, 45% are joint and business filers.

Successfully negotiated reduced tax liability and payment arrangements with tax authorities for five clients

Each tax year a new client is referred by current customers. 3

LIBRARY OF CONGRESS, 101 Independence Avenue SE, LM-644, Washington, DC 20540

January 2008 to October 2017

Office of the Support Operations/Human Resources Services/Deputy Director of Human Resources Operations Program Specialist/Fund Manager, Supervisor: Mr. John Mondragon, Deputy Director for Operations, 202-***-**** Duties and Responsibilities:

Achieve success in highly visible role as Program Specialist/Fund Manager for OSO/HRS office for seven years.

Manage and execute budget of $10 million for HRS’ personnel, operations, and child care center including payroll for sixty-one employees, medium/large service contracts, purchase card, staff and support offices training, emergency preparedness, facilities and safety provisions and equipment acquisition.

Prepares monthly quarterly spending and program performance reports for director and budget office. Prepares Annual Operating Plan, and conducts cost analysis on prior and current labor, contracts and operating costs. Attends monthly administrative and budget called meetings.

Provides guidance and recommendations to HRS director and managers on budget planning and execution, strategic planning guidance, reports 4

and updates on annual objectives and internal control efforts, contract status and procedural changes, and facilities and security updates.

Performs all human resource tasks including job analysis, structure interviewing, projecting costs for new hires, and reporting on onboard staff administrative requirements.

Provides guidance to service and support unit staff on standard operating procedures on submitting requests for contract services, supplies, internal and external training using best practices for processing individuals and groups in the Library’s financial system.

Supports special projects and coordinates activities within and across service and support units on budget planning and processes, contract preparation, training, staff forums, special call meetings, and administrative projects with pre-set deadlines.

Serves as representative on the Internal Control Program Working Group, Budget Working Group, Floor Warden for Emergency Preparedness and Working Group; Financial Systems Working Group (Financial Reporting System/Library of Congress Budget System & Momentum Financial System), Strategic Planning Working Group, and the Contracts Working Group

Accomplishments

Completed all activities, plans & projects within budget thresholds, and used financial and performance planning meet pre-determined deadlines in accordance with policy and procedures

Designed a reporting document using excel to track budget cost and created an annual calendar with deadlines for administrative and financial requirements to effectively perform and meet operations objectives and performance targets

Coordinated a Library-wide training program, COTR to prepare qualified staff with certified acquisition rules and procedures for administering procurement actions.

Recipient of three outstanding performance awards for executing HRS’ spending plan in accordance with the budget requirements and assisting the SPA Director on key strategic initiatives and restructuring the organization’s strategic plan.

December 2014 to January 2018

Johnson Memorial Baptist Church, 800 Ridge Road, SE, Washington, DC 20019, Board of the Trustees, Chairman.

Duties and Responsibilities:

5

Lead five trustees and financial team in the management and oversight of the main infrastructure, a resource center, a parsonage, and five rental properties.

Prepare and execute an annual budget for paid employees, operations, care and maintenance, and more than six ministry departments for serving families, communities, and social organizations. Manage ministry department budget and event planning to ensure cost and contributions are balanced and success. Managed and tracked all monthly and weekly contributions and expenses. Oversee contracts for supplies, equipment, repairs, lawn care, snow removal, replacement of major appliances, furniture, HVAC, plumbing, and electric.

Leads all trustee board monthly meetings with milestones for projects, rental home inspections, repairs, upcoming events and programs; and reviews financial status and make recommendations to pastor and official board

Provide guidance to ministry officials and support teams on preparing budgets and canvass letters, that would support all programs, special events, and services across the organization.

Open and close the church for weekly and special events

Attends joint board and ministry meetings upon request Accomplishments

Completed the replacement of a 40 year old HVAC system by selecting a reputable and certified heating and air service, applied contract law on requesting proposals, set evaluation factors, interviews, and contacting references

Created a schedule for managing, covering and supporting church access, ministry programs, contract activities, and weekly services

Coordinated schedule of home inspections of the rental properties every quarter successfully in conjunction with the District of Columbia’s inspection schedule and state requirement.

August 2011 to January 2018

Cromwell Condominium Association, 2645 Unit A, Bowen Road, SE, Washington, DC 20020, Board of Directors, Secretary. Duties and Responsibilities:

Screen owners calls for services, inquiries, and meeting schedule.

Record all meeting minutes, and provide to the board for review and distribute to owners for follow-up, and to add new topics to the next meeting agenda.

6

Assist owners with securing service requests for repairs needed inside their property. Provide contact numbers for city services, and other relatable needs.

Schedule owner and property management meetings quarterly or on an as needed basis.

Review and interpret all property guidelines, by-laws, and master insurance policy to owners.

Assist the board with review of cost estimates for repair work, invoices, contracts, insurance policy changes, by-laws for owners and association rights

Prepare letter for association president to mail to owners, constituents, insurance company, and agencies for response.

Accomplishments

Assisted with the revamping of the bank accounts that were subject to bank fraud by a fake property management group. Although funds were not recovered, we were successful with 2/3 of the owners replenishing the operating, reserve, and savings accounts.

August 1999 to December 2007

Workforce Learning & Development (formerly Operations Management & Training Fund Manager and Office Administrator, Supervisor: Ms. Kimberly Powell, Director, 202-***-****, Full-Time

Duties and Responsibilities:

Achieve success in highly visible role as the Administrative Officer/Budget Manager for two program offices, Operations Management and Training Office (formerly LCIU)- seven years+; and Acting Fund Manager/Office of Workforce Diversity-three years.

Managed and executed budget for personnel and operations including payroll for thirty-three employees, medium/large service contracts, credit card, time and attendance; travel, staff training, supply requisitions and equipment acquisition. Prepares quarterly spending and performance reports. Prepares Annual Operating Plan, review and performs analysis on prior and current labor and operating costs. Attends monthly administrative and budget called meetings.

Led five program assistants as team lead on all training program activities including schedules, marketing, course registration, classroom setup, procurement of supplies and products; and evaluation review process.

Assisted the directors and program managers for both program offices with annual performance plans, staff evaluations, budget estimations for a 7

three-year plan and programs, management control program, and modernization of office and training facilities

Performed all human resource tasks for job classification, analysis, posting, interviewing and hiring process. Ensures all staff time and attendance is correct and current. Process all performance awards as necessary.

Provided guidance to service and support unit staff on preparing training contracts in the financial system for internal and external training.

Coordinated Contracting Officers Technical Representative (COTR) Training Program for staff responsible for procurement and acquisitions

Served as office representative on the Management Control Program Committee, Emergency Preparedness and Floor Warden Group; Financial Systems Working Group representative

Accomplishments

Completed all projects under budget, and financial and statistical reports meeting all deadlines in accordance with policy and procedures

Designed a working excel spreadsheet to track personnel and operations expenses, and audit all contracts and services rendered by outside vendors

Coordinated a major renovation project for direct office and training facilities within budget projections

Coordinated all personnel actions for reduction in force employees to their new assigned positions within a six month period

Recipient of eight monetary awards and QSI for outstanding performance in executing a financial management and office administration from 1999 to the present.

June 1994 to July 1999

AFSCME Local 2477 Chief Steward

Supervisor: Joel Stern, 202-***-****, Full-Time (Agency Exemption) Duties and Responsibilities

Directed stewards on various workplace matters relating to working conditions, performance and employee personal issues

Provided monthly status report on cases pending and completed. Recommended actions for more complex and sensitive employee matters on a case-by-case basis.

Setup meetings with managers and supervisors for employees affected by potential reduction-in-force, work schedule changes, duty station relocation, health and safety issues; and other working conditions

Assigned stewards to their duty stations for more personal and on-site attention

Accomplishments

8

Resolved 80% of employee matters through the dispute resolution center and one-to-one meetings with managers and supervisors

Provided intermittent office coverage for immediate office while serving full-time as chief steward and maintained quality service to union members.

EDUCATION/TRAINING

Education

MBA program completion (Public Administration), American Public University System (APUS), Graduation, 06/2013, GPA 3.4

Bachelor’s Degree/Business Administration (Finance/HR Management), Strayer University, 2008, GPA 3.1

Financial Management Program Graduate, US Department of Agriculture, Washington, DC, October, 2005

Training

Performance Management, 6/2017

Leading People through Change, Sept, 2013

Strategic Human Capital Management, Aug, 2013

Leadership Training for Non Supervisors, Sept, 2013

Principles of Appropriations Law, Mar, 2013

Market Research, Jul, 2013

Contracting Officers’ Representative Training, Jul, 2012

Essential Supervisory Skills, Feb, 2012

Organizational Crisis Management, Feb, 2011

Research Methods, Feb, 2011

Employment Law and Labor Relations, May, 2011 Program and Acquisition Management, May, 2011

Human Resource Management, Oct, 2009 Assessment Training, 2009

Vulnerability Assessment Training, 2009

Structured Interview Panel, 2008

AWARDS/COMMENDATIONS

Six outstanding performance awards, 2008 – 2014

Liberal Arts Ministry Director’s Award, 2015

Youth Ministry Service Award, 2013

Alumnus of the Year, 2014, for high contributions towards new school building

Two commendations from internal and external directors for completing a short-notice requirement with a pre-set deadline

9

Sunday School Teacher’s Award, 2009

Librarian’s Award as Board member/Treasurer for start-up of first-ever child development center (Little Scholars), 1999

REFERENCES

Upon request



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