Customer Care Media

YONELA

TEMBANI

** ****** ****, ********* ***, Port Elizabeth,621*-***-*** 6687 adigj6@r.postjobfree.com

I am Yonela Tembani, a student at Varsity College PE, a division of the Independent Institute of Education. I am a Beauty and lifestyle enthusiast, Digital Content Creator who is studying towards a Bachelor of Arts General degree in Communication science and Psychology. I am a hardworking & ambitious young lady, with good communication skills. I am interested in learning, gaining experience and looking for an opportunity to work in the Media and Communications field. In short, my main objective in seeking employment is to gain work experience and do what I enjoy most, which is writing and working with people.

•A good writer

•Computer literate

•Good communication skills

•People’s skills

•Customer care

•Hard working & willing to learn

• I can easily adapt to new environments

•First Aid – Level 1

•Fluent in 3 languages : Afrikaans, English and isiXhosa

Education:

Primary School : Laerskool Tjaart van der Walt (2005 - 2011)

High School : Hoërskool Andrew Rabie (2012 - 2014)

: Hoërskool P.J. Olivier (2015 - 2016)

Currently attending Varsity College Port Elizabeth

•Bachelor of Arts General : English, Communication Science, Media, Journalism& Psychology (2017 – current).

Subjects: Communication science, English, Psychology (Introduction to Psychology, Personality psychology, Community psychology, Abnormal psychology, Research psychology, Developmental psychology), Media Law and Ethics, Media studies, Journalism, Introduction to Publishing, Introduction to Sociology Mass communication, Global communication, Introduction to Research, Research practice.

Work experience:

Something Good Roadhouse

Hostess (2016-2018)

•Responsibilities were mainly to make sure customers were welcomed with a smile and seated and assign a waiter to a table.

•Deal with customer complaints and report to the manager on duty.

•Make sure customers were served and keep the restaurant clean.

National Grahamstown Arts Festival @ P.J. Olivier hostel

Receptionist (2016)

• Hostel Admin

•Receptionist

•Keeping clean and tidy

•Typing and printing

•Hosting people who were staying at the hostel during the festival.

Varsity College

Social Committee (2019)

•Responsible for everything social on campus and hosting events.

Varsity College

Call Centre Agent (2020)

•Calling and answering the phone

•Reception

•Redirecting calls

•Handling queries

Awards and Achievements:

First Aid – Level 1

First team Hockey (2015 – 2016)

Top achieving Geography student (2016)

Matriculates with a Bachelors pass & 1 Distinction (2016)

References:

Something Good Roadhouse – Sunny : 061-***-****

Hoërskool P.J. Olivier – Mr. Wepener : 084-***-****

Social Committee – A’Neil : 083-***-****

Call Centre Agent – Lisa : 082-***-****

YONELA TEMBANI

15 Hannah Road, Bluewater Bay, Port Elizabeth, 621*-***-*** 6687 adigj6@r.postjobfree.com

19 October 2020

To Whom it may concern

Seeking employment to gain work experience while earning an income

I am Yonela Tembani, a student at Varsity College PE, a division of the Independent Institute of Education. I am a Beauty and lifestyle enthusiast, Digital Content Creator who is studying towards a Bachelor of Arts General degree in Communication science and Psychology. I am a hardworking & ambitious young lady, with good communication skills. I am interested in learning, gaining experience and looking for an opportunity to work in the Media and Communications field. In short, my main objective in seeking employment is to gain work experience and do what I enjoy most, which is writing and working with people.

In short, my main objective in seeking employment is to gain work experience and do what I enjoy most, which is writing and working with people.

I am young, ambitious, hardworking and I am always up for a challenge. I, therefore believe I am a strong candidate for this job, because I meet all the requirements for this position.

Thank you for considering my application and I look forward to hearing from you.

Yours sincerely,

Yonela Tembani

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