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Waiter Customer Service

Location:
Abu Dhabi, United Arab Emirates
Posted:
December 08, 2020

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Resume:

MosesMbuguaMucheruCurriculumVitae

MOSESMBUGUAMUCHERU

Emailaddress:adigb7@r.postjobfree.com

Contacts:+971*********

PersonalInformation

YearofBirth: 19thApril1993

Gender : Male

Nationality : Kenya

Maritalstatus: Single

Religion : Christian

PassportNo: A2360146

Languages : English,Swahili

Objective

Toworkinachalengingenvironmentasawaiter,whereIwilbeabletoprovideprompt andcourteousservicetothecustomersofarestaurant,cocktailloungeorclub. Careersummary

Ihaveexperienceinprovidingcustomerandpersonalservices. Responsibletoprovidegoodmanagement,trainingandmotivationtojuniorwaiters. Responsibletoworkinalenvironmentsandingrouptohandlehotelservices. Responsibletomangetwosectionsofrestauranteffectivelybyprovidingpunctualand friendlyservicestocustomers.

SkillsandProficiency

VerbalCommunication

CustomerService

ResolveConflict

Teamwork

Persistence

HighEnergy

SeltoCustomerNeeds

Thoroughness

Professionalism

ClientRelationships

PhysicalStrength.

MosesMbuguaMucheruCurriculumVitae

EducationBackground

2012-2014. NairobiAviationColege

DiplomainCustomerServiceManagement

2008-2011. NgeniaHighSchool

KenyaCertificateofSecondaryEducation

2000-2008 BibirioniPrimarySchool

KenyaCertificateofPrimaryEducation

WorkingExperience

2017to2020: ABJADHOTEL

Position : Waiter

Duties&Responsibilities

Responsibletotakeordersandassistthecooktopreparefoodasperorderof customers.

Responsibleinassistingthemanagerinpreparingthemenucardaswelaspricelist.

Providingeffectivesupervisionofalfoodandbeverageservices.

Responsibletopreparerecitesandcolectpaymentsfromthecustomers.

Implementinganonlinemarketingplantopromoterestaurant’sdishestoawider rangeofpeople.

2016-2017 : MAXHOTEL

Position : Waiter

Duties&Responsibilities

Responsibletotakeordersandassistthecooktopreparefoodasperorderof customers.

Responsibleinassistingthemanagerinpreparingthemenucardaswelaspricelist.

Providingeffectivesupervisionofalfoodandbeverageservices.

Responsibletopreparerecitesandcolectpaymentsfromthecustomers.

Implementinganonlinemarketingplantopromoterestaurant’sdishestoawider rangeofpeople

Reviewstatusofworkandfolow-upactionsrequiredwiththeHeadCookbefore leaving.

Assistsinprovidingonthejobtraining&developmentofnewcooks.

AssistsotherTeamMembersinthekitchenwhenneededorperformanyothertasks assignedbythehotelmanagement.

MosesMbuguaMucheruCurriculumVitae

2015-2016 : KIZARESTAURANTKENYA

Position : Waiter

Duties&Responsibilities

Providethehighestandmostefficientlevelofhospitalityservicetothehotelguests.

WorksinthedesignatedstationassetbyExecutiveChefand/orSousChef.

Abletoorganisetheassignedworkareaandefficientlyputawayorders.

AbletoprepareandselsfoodwithinrecommendedtimeframestomeetGuest expectations.

Abletooperatekitchenequipmentlikebraisingpan,bakingovens,stoves,grils, microwavesandfryers.

Abletoproducequalityproductinatimelyandefficientmannerfortheguestsor staff.

Responsibletomaintaincleanliness,sanitationattheassignedworkarea.

Responsible forpreparing and cooking alfooditemsbytherecipeandto specification.

Prepareingredientsforcooking,includingportioning,chopping,andstoringfood.

Preparealmenuitemsbystrictlyfolowingrecipesandyieldguide.

Cookfoodaccordingtorecipes,qualitystandards,presentationstandardsandfood preparationchecklist.

Prepares,seasons,andcooksawidevarietyofmeats,vegetables,soups,breakfast dishesandotherfooditems.

Slices,grindandcooksmeatsandvegetablesusingafulrangeofcookingmethods.

Washandpeelfreshfruits,vegetablesandalsoabletoweigh,measureandmix ingredientsoncorrectproportions.

Have generalknowledge ofcookingtemperatures,making soups & sauces, preparingentrees,vegetablepreparationandalacartecooking.

Set-upthestationwithparstocksofmenuitems,andpreparethedishesdesignated forthatstation.

MosesMbuguaMucheruCurriculumVitae

2014-2015 : CLARIONHOTEL

Position : WAITER

Duties&Responsibilities

ProvidetheperfectserviceexperienceforeveryGuest

EnsuretheGuestfeelsimportantandwelcomeintherestaurant

Ensurehotfoodishotandcoldfoodiscold

Adheretotimingstandardsforproductsandservices

Lookforwaystoconsolidateserviceandincreasetableturns

Presentmenu,answerquestionsandmakesuggestionsregardingfoodand beverage

ServetheGuestinanaccommodatingmanner

Mustknowalfoodliquor,beer,wineandretailoffered

ApplypositivesuggestivesalesapproachtoguideGuests

Pre-bustables;maintaintablecleanliness,bustables

Looksforwaystoavoidwasteandlimitcosts

Assistinkeepingtherestaurantcleanandsafe

Provideresponsibleserviceofalcoholicbeverages

Deliverfoodandbeveragestoanytableasneeded

Mustfolowalcashhandlingpoliciesandprocedures

Reporttopropertyontimeandinproperuniform

AdditionalSkills

Professionalworkethic.

Multitasking.

Excellentwrittenandverbalcommunicationskills.

Abilitytoworkinateam.

Salesandmarketingskills.

Customerserviceskills.

Goodleadershipabilities.

Referees

Tobeprovideduponrequest.



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