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Employee Relations Manager

Location:
Toronto, ON, Canada
Posted:
December 08, 2020

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Resume:

Daisy Odufuwa .BA.

* ******* *****, ***** ****, ON Business: 437-***-**** Email: adig6q@r.postjobfree.com

Summary of qualifications:

A highly passionate HR Professional with over 2 years of working knowledge in recruitment and selection, employment law, labour relations, training and development, payroll, health and safety, etc.

Project Summary:

●Identified key problem areas or opportunities for improvement across people, process technology, policy areas, and ensured alignment to the overall HR team strategy. Developed, revised and implemented HR policies and procedures.

●Drove projects from discovery to implementation, including developing project plans and timelines, coordinating internal and external resources to meet project requirements. Managed conflict effectively in project teams with an emphasis on communication.

●Coordinated all project results of staying on-budget, on-schedule, and meeting or exceeding expectations. Demonstrated resourcefulness when faced with complex situations with the budget (such as under estimating). This involved a comprehensive review of the budget as well as liaising with department managers to identify possible options where additional money could be diverted to address under estimating. The outcomes of this initial research were presented to stakeholders to help them make an informed decision.

●Managed portfolio of on-going work to identify cross-functional dependencies, helped make resourcing decisions and trade-offs, and built awareness.

●Persuaded and collaborated with stakeholders to exchange information on policy options and solutions by providing dedicated support to leaders in each region or function to prioritize their initiatives, gave input into the design of central people projects, and helped execute considering operational nuances.

Work experiences:

Human Resource Operations Coordinator: March 2020 - May 2020, Revera Inc

●Assisted with the development of HR policies and programs for the company with regard to employee relations.

●Led the full-cycle recruitment on various positions (as required) of all levels of position which includes but not limited to: preparing the documentation for the hiring manager and discussing the scope of recruitment, preparing and posting job ad, screening resumes.

●Maintained internal databases and generated relevant reports for the leadership team in order to support key people decisions.

●Advised managers on the progressive disciple system and provided counsel on employee issues.

●Assisted with the development and implementation of the performance management.

●Supported with the establishment of in-house employee training system that addressed the company's training needs including training needs assessment, orientation and onboarding, measurement of training

●Assisted with the selection and contracting of external training programs and consultants.

●Provided competitive market research and prepared pay studies to help establish pay practices and pay bands that help to recruit and retain superior staff.

Human Resource Coordinator: July 2018 – May 2019, PagerDuty

●Supported leadership team and team productivity by researching, presenting, and implementing a database (ATS) which improved the overall effectiveness of the entire recruiting activities.

●Led the full-cycle recruitment on various positions (as required) of all levels of position which includes but not limited to: preparing the documentation for the hiring manager and discussing the scope of recruitment, preparing and posting job ad, screening resumes.

●Led the on-boarding of new staff including: preparation of offer letters, notifying IT, finance, setting up the security access card, preparing enrollment date, setting up HRIS new hire profile, coordinating the orientation with all departments, drafting staffing announcement with hiring manager, meeting with new hires to collect forms on first day, and train new hires on HRIS systems.

●Led the off-boarding of new hires including: notifying IT and ensuring the return of all IT equipment, notify finance, collect security access card, notify payroll to ensure timely termination in HRIS and processing of ROE within appropriate pay period, conduct exit interviews (as required), assist hiring manager with drafting staffing announcement.

●Prepared HR documents such as offer letters, transfers, and temporary assignment letters.

●Maintained organizational and HR policies on the shared drive, ensured consistent and up-to-date templates were used.

●Developed and maintained documentation for HR processes including employee on-boarding, orientation, recruitment, training, employee off-boarding, and education reimbursement.

Human Resources Assistant: January 2018 – June 2018, UNIQLO

●Validated and updated multiple tracking spreadsheets (employee list, salary bands, training matrix); Developed an overall recruiting strategy for hiring talent.

●Evaluated and analysed recruitment and selection criteria to ensure conformance professional, statistical and testing standards, and recommended revision when necessary.

●Aided with the administration and implementation of all company programs (Health & Safety); Enhanced consistency of application of HR policies and procedures and initiated changes in line with changing legal requirements.

●Provided coaching to the management team on issues relating to minimum compliance. Developed, coordinated, and delivered training manuals for HR department processes and procedures. Schedule employee training sessions and prepare documentation for training.

●Identified, assessed, recommended strategies to improve HR performance review process and compensation functions; supported other HR projects and programs.

HR/Recruitment Associate: July 2017 – December 2017, Randstad Technologies

●Collaborated and communicated with manager’s to complete candidate files in the internal system database (CRM and ATS). Uploaded documents and ensured compliance prior to the candidate's start date. Continuous database administration, entered new job orders into the internal system and on-going CRM maintenance.

●Prepared and summarized material for management meetings by using PowerPoint presentations from hand-written notes and data received from the database. Created various slide layouts and graphics to help highlight key points in national company presentations.

●Utilized Gmail on a daily basis for email correspondences among internal and external customers.

●Coordinated internal meetings by sending meeting requests to participants through Gmail’s Electronic Calendar on a daily basis.

●Supported with the development and implementation of HR processes, procedures, and policy procedures.

HR/Administrative Assistant: November 2016 - June 2017, Randstad Technologies

●Provided administrative assistance to the management through independent handling of correspondence, documents, planning and scheduling.

●Planned and coordinated organizational events such as general meetings, business luncheons, staff meetings and training events.

●Coordinated and maintained manual and computerized information filing systems.

●Served as an interface between the CEO, the staff, and public by using various means and communication tools; Greeted visitors, directed communication and made appointments as required.

●Maintained discretion when dealing with sensitive information.

●Ordered office supplies and maintained inventory while staying within budget.

●Formated documentation and information for internal and external communication in the form of memos, emails, presentations and/or reports.

●Trained various administrative assistants in different locations due to change of personnel and expansions to comply with the company’s policy.

●Worked under pressure to meet various interlinked deadlines both individually and in teams, reducing application process times.

Education & Qualifications:

BA, Human Resources Management Degree, York University, Toronto, Ontario, Canada, 2017

Project Management Certificate, University of Toronto, Ontario, Canada, 2019



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