Rachale Ramos Roach

702-***-****

Email: adig52@r.postjobfree.com

Expertise

Organization & Time Management

First-Class Customer Service

Employee Relations

Benefits

Executive Management

Financial Management

Process Analysis

Risk Analysis

Educational Training

Team Building & Motivation

Staff Development

Operational Liaison

Training

Licensed National Producer

Life & Health

Property & Casualty

Texas 2390065

California 4061020

Michigan 9714152

New Mexico 9714154

Nevada 562353

Ohio 1304413

South Carolina 9714154

South Dakota 40562030

Virginia 1183835

HRIS

Compensation

HIPPA

COBRA

AHIP

Medicare

FMLA

OSHA

Recruiting & Staffing Logistics

Sexual Harassment

Ethics

Anti-Discrimination

Seminars

Profile

Skilled multi-faceted management professional; results focused and practical, offering exceptional leadership experience with several years in management and training. I am adept at conveying complex insurance concepts in a simple and compelling manner. I am currently obtaining my Senior Professional in Human Resources (SPHR®) certification.

Qualifications Summary

• Working knowledge of different financial arrangements and products available within the Insurance industry

• Continued education in federal and state legislation related to labor laws and employee benefits

• Ability to compile, analyze, and interpret financial information and data to facilitate decision making

• Ability to prepare and present presentations with clarity and understanding

• Scheduling Staff & Work Activities

• Staff Recruitment, Training & Evaluation

• Conflict Resolution & Management

• Strong interpersonal and communication skills

• Customer Relationship Building, Loyalty & Retention

• 13 years gaming experience; and thorough knowledge of Table Games such as Roulette, European Roulette, Baccarat, Blackjack, Double Deck, Pai Gow Poker, Pai Gow Tiles

Professional Experience

Benefits Administrator Reliable Parts Ltd. November 2019 - Present Responsible for directing and planning day-to-day operations of the group benefit programs (health, dental, vision, short & long term disability, life insurance, and 401K)

• Serve as primary contact for employees, plan vendors, and TPAs

• Document and maintain administrative procedures

• Ensure compliance with applicable government regulations. Human Resource Consultant Independent Contractor January 2017 – August 2019

• Advising management on the administration of human resources policies and procedures

• Serving as internal consultant by analyzing a company’s current HR programs and recommending solutions

• Developing, revising, and implementing HR policies and procedures

• Ensuring HR programs and services are in compliance with established policies and procedures and state/federal laws and regulations

• Preparing and maintaining reports related to specific HR projects

• Assisting with the development and coordination of recommended changes regarding workflow

Rachale Ramos Roach

702-***-****

Email: adig52@r.postjobfree.com

• Developing

methods for

compiling and analyzing data for reports and special projects

• Conducting audits of HR activities to ensure compliance

• Presenting training sessions related to specific HR programs Benefits Manager HR TLC Casino Enterprises January 2016 – 2017

• Administration of employee benefit programs such as 401k, medical, dental, life insurance, and supplemental insurances. Work with internal and external resources to develop and refine current processes.

• Perform monthly new employee benefit enrollments as well as annual open enrollment program.

• Manage HR systems and explore possible efficiencies.

• Assure company compliance with provisions of ERISA and ACA. Manage the preparation of reports required by law.

• Review and analyze changes to federal, state and local laws pertaining to employee benefits and report necessary and suggested changes to management.

• Handle premium payment and eligibility reports to vendors.

• Create and maintain all documentation and communications regarding all benefit plans. IIS Benefits Administrator Benefits Specialist July 2015 – 2016

* Design and implement benefits program.

* Perform research to ascertain the best program to suit a company's structure, function, and size.

* Analyze complex benefit plans.

* Negotiate programs.

* Devise programs that include some of all of the following: medical, dental, and vision insurance and protection against catastrophic illness.

* Stay current on changing Federal and State regulations and legislation that may affect employee benefits.

Operations Manager

Omega Financial & Insurance Solutions July 2014 – July 2015 I was accountable for growing district sales on a consistently broad basis as well as developing sales teams around the five fundamentals of success - Recruiting, Direct Sales, New Leader Development, Account Management, and Broker Sales. Benefits Specialist Universe Workplace Solutions August 2013 – July 2014 I am responsible for developing, maintaining, and updating employee benefits for computer input with minimal supervision and direction.

- Developing employee benefit procedures.

- Overseeing the maintenance of employee benefits records through on-line data computer input.

- Supervising and evaluating personnel.

- Assisting in making recommendations for employment and assignment of personnel.

- Assigning priorities and deadlines.

- Preparing special reports and records.

- Acting as liaison between Employee Benefits and other departments- Coordinating the acquisition of medical, dental, and vision insurance coverage.

- Acting as a liaison between all health plan representatives and employee benefits. Rachale Ramos Roach

702-***-****

Email: adig52@r.postjobfree.com

Account Mgr. /Producer

The Laughton Company

October 2011 – February 2013

I serve as primary advisor to clients on all group insurance issues. I prepare an annual service plan for all clients and meet with them quarterly or as necessary. I take a lead role in the selection of carriers and policies. I also oversee all renewals and new policy implementations and enrollments.

• Provide information on current and emerging trends in the insurance industry

• Hold educational employee benefit meetings

Sr. Art Consultant Kush Fine Art November 2010 – October 2011 I provided comprehensive art consultation services including custom framing, installation, valuation and art collection management.

Property & Casualty Agent AAA August 2009 – November 2010 Insurance Agent Blue Cross Blue Shield November 2007 – August 2009 Assisted customers with insurance policies and helped them decide which policy would be best for their needs.

Sr. Loan Officer Artisan Lending January 2006 – August 2008 Responsible for generating loan business and assisted in all details necessary to complete the loan application process.

Casino Floor Supervisor Wynn April 2005 – August 2007 Table Games Dealer/Duel Rate Floor Supervisor Bellagio October 1998 – April 2005 Table Games Dealer MGM Grand November 1993 – October 1998 Monitored gaming policies, laws and trends to ensure the casino followed current and appropriate standard operating procedures and internal controls. Other

I have a written and oral knowledge of Spanish

Member of the Latin Chamber of Commerce

Member of the Urban Chamber of Commerce

Volunteer of the Inner City Games

Volunteer in the Mirage Reading Program

Completed the MGM Supervisor Training Program

Completed the Bellagio Supervisor Training Program Volunteer for The Susan G Komen Foundation

Volunteer for Habitat for Humanity

Former Girl Scout Leader

I have taken on many challenges in my career and am an excellent employee. I am well- spoken and due to my extensive traveling, work well with people of various cultures.

Contact this candidate