Sales Engineer

Mark Wilwohl

I am a high performing Lead Sales Engineer with a proven track record for developing comprehensive solutions to help my customers achieve their business goals. I carry several Cisco and Telecom Industry certifications. My solution design experience includes Security Products, SDWAN/SDN, MPLS WAN, LAN, WLAN, VoIP (Premise Based and Hosted), SIP, Data Center, Managed Hosting, Cloud, Colocation and Traditional Voice. I have 15 years of pre-sales experience. As a Lead Engineer I work with some of the largest and most complex customers in the East Region. I have specialized in CenturyLink Cloud, SDWAN, Security Portfolio and Network Architectures with a focus on Healthcare, Financial, Manufacturing and Commercial Business customers.

Qualifications:

A dynamic and highly motivated individual with over 20+ years of progressive growth in the telecommunications industry. Extensive expertise in management, engineering, sales training, outside sales, marketing, and motivation of personnel

Experience

Vector Security Networks 8/2019-Present

Lead Sales Engineer

Technical client consulting for Healthcare, Government, Education, Financial and Commercial business customers.

Manage all technical aspects of client engagements to include initial assessments, design whiteboarding, system modeling, and migration planning.

Excellent verbal and written communication skills with experience working with executive leadership as well as individual contributors.

Provide training to Account Executives and other Sales Engineers on industry technologies and company specific products.

Well versed in all aspects of the sales cycle including lead qualification, technical needs analysis, business development and RFP processes.

Complex system design leveraging my experience with LAN/WAN, Cloud, and Security portfolio to develop comprehensive solutions that achieve the desired results for my customers.

Effective presentation skills with experience presenting to large audiences and small groups both in person as well as through online tools.

Sprint/Embarq/CenturyLink 1/2004-8/2019

Lead Sales Engineer

Pre-Sales Design for Hosting, Cloud, Network and VoIP Services supporting Account Executives in the Inside Sales East Region and outside sales for the Florida Acquisition team.

Regional technical leader for CenturyLink Cloud working with customers that range from early adopters to new virtualization planning.

MPLS network design to include IP Routing, Convergence, BC/DR, and SIP.

Collocation pricing and design.

Technical consultant to all of my customers.

Analyzed, designed, and implemented system solutions throughout the overall sales process to facilitate product/service implementation and to identify and satisfy customer needs.

Assisted customers in the development of fully integrated systems with a technical emphasis on hardware capabilities, software requirements, and system integration for wire line solutions

Made technical and sales-oriented presentations to customer's technical staff and senior management.

SME for process improvement of engineering tools.

Knowledge of the Legacy CTL, Embarq, and Qwest Network.

Sprint 1/2003-1/2004

Sales Supervisor National Sales Center

Achieved 178% yearly sales goal on wireline/wireless business products Responsible for launching wireless products in the National Sales Center.

Job Duties included: develop sales reps for team-selling with multiple Field Sales Reps and selling independently to contribute to the team’s quota attainment.

Trained reps for retaining current customers while partnering with the Growth Account Managers to cross-sell Sprint’s entire portfolio (Wireless and Wireline products/services).

Helped reps to increase Individual Liable and Corporate Liable wireless sales thru marketing action plans.

Sprint PCS 1/2001-1/2003

Sales Manager

In charge of productivity and call center adherence.

Responsible for developing 30 specialists to achieve multiple sales objectives for the Sprint PCS activations department.

Developed and created sales contests and also oversee multiple high-level sales projects and campaigns for the enterprise

Reporting: Fully utilized all sales force automation, funnel management and prospecting tools. Manage sales funnel, generate reporting on sales activities and forecasting.

Education:

1992-1993 Community College of Allegheny County

1994-1995 Community College of Allegheny County

Master’s Certificate in project management (UCF)

Cisco certifications: CCDA, QOS, CCNA

Other Certifications: Nortel IP Tech Specialist. Avaya IP certification. VMWARE-ICM

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