Manager Sales
Resume:
ERNIE JOHNSON
**************@*****.***
General Manager with over 20 years experience, streamlining processes and systems, lean production and service driven results
Summary of Qualifications
Fleet Management
Supply Chain
Logistics
Production Operations
Vendor Management
Fleet Maintenance
Marketing
Employee Development
Account Management
Six Sigma
Profit & Loss
Multi-unit Management
Professional Experience
ADVANTAGE RENT A CAR Opco, Los Angeles International Airport 2/18-7/20 City Manager
Responsible for total operational success and financial profitability across all functional areas including operations, marketing, sales, maintenance, risk management, fleet and commercial vehicles
Deliver company programs, initiatives and solutions within the city of a multi-branded rental operation
Successfully reduced operating expenses by $2.5M YOY
Mentored and developed 8 direct reports, total staff 115 employees
Motivated and lead management team to exceed business plan goals
2500 unit fleet, $25m revenue
Liaison between City officials and Los Angeles World Airport in ConRac planning AVIS BUDGET GROUP, Southern CA 3/15-11/17
Territory Performance Manager (6/17-11/17)
Manage and improve the operational and revenue performance of the territory by 12%
Provide operational support of a commercial truck fleet within Southern CA. Los Angeles/Central CA
Support and grow territory by coaching and training of operators/dealers to increase inside and outside sales, revenue and profitability
Act as liaison between dealers/operators and company management regarding operational, financial and inventory concerns
Audit agency operators performance through dealer performance reviews Supply Chain Manager (3/15-6/17)
Provide oversight and guidance to the AvisBudget Group and ZipCar Maintenance and Damage operations
Partner with operations management team to develop and implement programs, practices and solutions to attain business objectives
Manage automotive damage and repairs increasing warranty collections by 10% YOY
Manage vendor relationships to verify that vehicles are repaired in accordance with damage appraisals and ensure all repairs are properly documented in accordance to company standards. Commercial Shuttles included
Review and submit proposals to/from vendors to ensure the timely turnaround of damaged vehicles in the most cost-effective manner
BEVERLY HILLS RENT A CAR, Los Angeles, CA 03/14-3/15 Regional Operations Manager
Facilitate fleet logistics for a luxury/exotic car rental operation with multi-state locations
Support and assist location managers in achieving optimal performance
Serve as liaison between senior management and branch managers
Created and executed action plans to drive revenue and maintain profitability FEDEX CORP., Van Nuys, CA 12/10-2/14
Senior Center Manager
Exceeded company objectives for sales and profit performance within the Center Network
Earned Presidents Club recognition 3 consecutive years (top 25% quartile)
Train and evaluate the efficiency and productivity of team members by establishing performance standards and objectives; conducting regular Operations Reviews and Performance Appraisals ERNIE JOHNSON
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EARL SCHEIB PAINT & BODY, San Diego, CA 8/09-8/10
Regional Manager
Direct P&L responsibility for 16 locations in the Western US
Acquired several high profile service contracts (Disneyland, USPS & Rio Hondo College)
Responsible for employee development, quality control, production scheduling and cost analysis FOX RENT A CAR, Los Angeles International Airport 3/08-8/09 City Operations Manager
Operational responsibilities for the company's largest operation including; managing a diverse workforce, delivering quality customer service, increasing sales and revenue, scheduling adequate staff coverage, handling customer issues and requests, training new personnel and airport shuttle operations
$21m revenue, 100+ employees
Consistently surpassed sales and revenue goals while providing a strong CSI EARL SCHEIB PAINT and BODY, Sherman Oaks, CA 11/02-3/08 Division Manager
Direct supervision of all centers, including responsibility for sales, productivity, inventory control and SQAMD regulations
Achieved several company sales honors by increasing revenue 5 consecutive
Supervised area managers and outside sales force ADVANTAGE RENT A CAR- West Covina, CA 10/99-11/02
Area Sales Manager
Created growth and expansion opportunities via strategic alliances achieving sales award for highest grossing area, increasing revenue by 85%
Fleet management, sales training/coaching, B2B sales/marketing, account acquisition, property acquisition and employee development
HERTZ RENT A CAR-Los Angeles, CA 10/94-10/99
Station Manager
Responsible for managing a diverse workforce, delivering quality customer service, increasing sales and revenue, scheduling adequate staff coverage, handling customer issues and requests, and training new personnel
Operational success in multiple areas within the location. Sales, Customer Service, Operations and Airport Shuttle service
Consistently surpassed revenue targets
14k average fleet size, 300+ employees
Achieved several customer service awards
Education
Regis College-Denver, CO
Pacific Western University
B.S. Business Administration-Commercial and Industrial Economy Six Sigma White Belt
Lean Six Sigma Black Belt (in process)
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