Ebone Grant
AL· 334-***-****
· adifxp@r.postjobfree.com ·
To use my advanced leadership skills to bring growth and positive energy to a rewarding company.
Experience
November 2018 - Current
Scheduling Clerk, Fruit of the Loom
Build and develop trust via phone, email and skype communication with a wide diversity of clients from throughout the United States and Canada.
Inform clients and customer service of the progress of each shipment.
Data entry, process orders and order monitoring
August 2016 - October 2017
911 Dispatcher, Lowndes County Sheriff Department
Communicated effectively and coherently over law enforcement, fire rescue and EMS radio channels.
Assessed incoming 911 and non-emergency calls.
Answered emergency calls 24 hours a day for breakdowns, mechanical issues, accidents, fires, police and no-emergency.
Dispatch or transfer/connected calls to appropriate department intended.
November 2014 – December 2016
Event Specialist, Advance Solutions
Demonstrated and promoted vender products to potential clients.
Increased business sales volume 25%.
Assisted in identifying opportunities for solution selling and incremental space.
January 2015 – May 2015
Media Relations Assistant, Alabama State University
Acted as assistant communication liaison working with local media outlets to develop stories, interview segments and maximize publicity.
Regularly checked for and responded promptly to all client communications, including calls, emails and text messages.
Education
December 2015
Bachelor of Arts in Communication (Public Relations)
Alabama State university
Skills
Great Customer Service
Proficient in Microsoft Office Suite
Organization/Assistance
Multitasking
Very trustworthy and reliable
Fast learner
References
Felica Scott, Office Administrator
Lowndes County Sheriff Dept.
Stephanie Jones, Paralegal
Jerry L Thornton Law Office
C.S. West, Sheriff
Lowndes County Sheriff Dept.