Customer Care Front Desk

Location:

Posted:

December 07, 2020

Yitian Zheng

******.*****@****.********.**

Education:

Bachelor of Applied Science/ University of Toronto Mississauga(2014 September-2020 Apri) Major: Applied Statistics and Mathematics.

Key Skills:

Highly developed analytical, evaluative and problem-solving skills

Proficient in written and oral reports and presentations using current data and software and a strong working knowledge of MS office suite

Working effectively in a fast-paced environment

Self- management and working in a team environment

Concerned with detail and produces work that is orderly and attractive

Punctual and hard working

Eager to learn and fast learner

Experience on Python(basic calculation, While/if Loop, Dictionary,etc)

Expreience on R(to analyze the regression model with linear function, to reduce error and make better Linear funtions)

Passing Actuary Probability Test sitting on Finical Mathematic Test Working Experience:

Line cook The All-Star Wings April 2019 on going The All-Star Wings

Mississauga, Ontario

Used excellent communication and dependability skills through training and coaching new staff

Prepared various appetizers, entrees and desserts

Paid close attention to detail through preparing food and received commendation from management and staff

Showed dedication through taking initiative and helping others. Front desk and Cashier Challenger Gaming March 2018 TO December 2018

Process transactions quickly and efficiently on POS systems, count tills, prepare opening and closing

Train newly-hired people

Using Excel to restore the data and report to manager daily Volunteer Experience:

Front desk September 2013- August 2014

Marpople Oakridge community Center

Vancouver, British Columbia

Support management and sales team with strong customer care

Help senior and kids as they needed

Setting up the equipment

Run for the Election

Delta liberal party August 2012-September 2012

Delta, British Columbia

Going to each different family and express the liberal party ideas

set up the equipment for the election

Being part of the procession